Jitu Singh
Risk Operations Specialist at Okcoin- Claim this Profile
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English Professional working proficiency
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Hindi Full professional proficiency
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Kannada Full professional proficiency
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Bio
Nitin Kalra
I worked with Jitu at Syniverse from 2017 – 2018. My experience of him as an employee is that he is responsible and quality oriented. Even though he was very new to the process and with absolutely no experience of telecom fraud, but with his strong learning ability and passion to do well lead him to become one of the star performers of the team within a short time. I highly recommend him for future role and wish him a success ahead.
Tarik Guesaoui
Jitu is an honest, dedicated and capable professional. He is a hardworking professional who is highly proficient in Fraud Prevention operations. He has excellent ability to manage different tasks at the same time. He is always approachable and willing to share the knowledge. It’s been a great pleasure to work with Jitu.
Nitin Kalra
I worked with Jitu at Syniverse from 2017 – 2018. My experience of him as an employee is that he is responsible and quality oriented. Even though he was very new to the process and with absolutely no experience of telecom fraud, but with his strong learning ability and passion to do well lead him to become one of the star performers of the team within a short time. I highly recommend him for future role and wish him a success ahead.
Tarik Guesaoui
Jitu is an honest, dedicated and capable professional. He is a hardworking professional who is highly proficient in Fraud Prevention operations. He has excellent ability to manage different tasks at the same time. He is always approachable and willing to share the knowledge. It’s been a great pleasure to work with Jitu.
Nitin Kalra
I worked with Jitu at Syniverse from 2017 – 2018. My experience of him as an employee is that he is responsible and quality oriented. Even though he was very new to the process and with absolutely no experience of telecom fraud, but with his strong learning ability and passion to do well lead him to become one of the star performers of the team within a short time. I highly recommend him for future role and wish him a success ahead.
Tarik Guesaoui
Jitu is an honest, dedicated and capable professional. He is a hardworking professional who is highly proficient in Fraud Prevention operations. He has excellent ability to manage different tasks at the same time. He is always approachable and willing to share the knowledge. It’s been a great pleasure to work with Jitu.
Nitin Kalra
I worked with Jitu at Syniverse from 2017 – 2018. My experience of him as an employee is that he is responsible and quality oriented. Even though he was very new to the process and with absolutely no experience of telecom fraud, but with his strong learning ability and passion to do well lead him to become one of the star performers of the team within a short time. I highly recommend him for future role and wish him a success ahead.
Tarik Guesaoui
Jitu is an honest, dedicated and capable professional. He is a hardworking professional who is highly proficient in Fraud Prevention operations. He has excellent ability to manage different tasks at the same time. He is always approachable and willing to share the knowledge. It’s been a great pleasure to work with Jitu.
Experience
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Okcoin
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United States
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Financial Services
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100 - 200 Employee
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Risk Operations Specialist
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Apr 2022 - Present
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Enteractive
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Malta
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Gambling Facilities and Casinos
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1 - 100 Employee
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Reactivation Sales Agent
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Aug 2021 - Apr 2022
Responsibilities: ▪ To call inactive players from many leading I-Gaming Operators and reactivating their accounts (Outbound/B2C). ▪ Maintaining and growing existing player and I-Gaming Operators relationships ▪ To Engage in sales calls with prospects and Clients, driving and maximizing reactivation for Online gaming operators. ▪ Timely reporting and delivery on KPI. Responsibilities: ▪ To call inactive players from many leading I-Gaming Operators and reactivating their accounts (Outbound/B2C). ▪ Maintaining and growing existing player and I-Gaming Operators relationships ▪ To Engage in sales calls with prospects and Clients, driving and maximizing reactivation for Online gaming operators. ▪ Timely reporting and delivery on KPI.
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MyHolidays
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Travel Arrangements
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1 - 100 Employee
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Fraud Analyst
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Jan 2018 - Sep 2019
• Review queued transactions and independently determine and take decision if the transactions are fraudulent or legitimate. • Conduct extensive research to validate purchases. • Propose and update fraud prevention rules on Anti-fraud tools used by the company. • To handle Charge back dispute raised by the customer • To collect supporting documents of transactions to respond to payment processors or banks when a cardholder disputes a transaction processed on our website. • Spotting fraudulent trends in transactional data and developing insight about fraudsters’ behaviors. Show less
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Syniverse
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Fraud Analyst
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Nov 2016 - Dec 2017
• Involved in monitoring of alarms generated by Fraud Tools and take necessary action within agreed SLAs • Continuously involve in identifying new fraud trends, determining areas of improvements in systems and process & driving towards automations • Handles client queries, co-ordinate with other teams, raise service tickets through effective communication • Involved in monitoring of alarms generated by Fraud Tools and take necessary action within agreed SLAs • Continuously involve in identifying new fraud trends, determining areas of improvements in systems and process & driving towards automations • Handles client queries, co-ordinate with other teams, raise service tickets through effective communication
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Tesco Bengaluru
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India
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Retail
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700 & Above Employee
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Fraud Prevention Officer
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Apr 2014 - Oct 2016
•Involved in Spotting fraudulent trends in transactional data and developing insight about fraudsters’ behaviours. •To assist all fraud prevention initiatives. These include analytical (diagnostic, reactive and proactive), operational and procedural initiatives. •Performing ad-hoc fraud analysis, searching large pools of data for possible unauthorised credit card use. •Monitoring daily fraudulent movement. Identify and build case to advice corrective action for these trends. •The set of solutions recommended may include, but are not restricted to, business rules, scoring models, trend indicators, etc. •Timely reporting, analysis and delivery on KPI Show less
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Education
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2020 - 2021
MCAST
Post Graduation Diploma, Business Administration -
2009 - 2013
KNSIT
Bachelor of Engineering (BE), CSE -
Bhuvan Vidyalaya
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