Experience

Hunt Club

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• Analytics Engineer

  • Jun 2022 - Present



Beyond Finance

• United States
• Financial Services
• 700 & Above Employee

• Business Intelligence Engineer

  • Feb 2021 - Jun 2022



Amount

• United States
• Financial Services
• 100 - 200 Employee

• Business Intelligence Analyst

  • Aug 2019 - Nov 2020

  Amount provides financial institutions with a range of products and services designed to deliver a seamless digital and mobile customer experience. Amount includes configurable end-to-end lending products, standalone engines, marketing, risk and data/analytics services, and CRM and portfolio management tools. For more information, visit www.amount.com. Responsibilities: - Collaborated with Data’s team leads to understand business intelligence needs, translating our database’s raw data into service-level agreements (SLA’s). - Responsible for the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, and daily files shared with our bank partners. - Worked with Data Contract teams to ensure Extract-Transform-Load (ETL) jobs ran effectively, building out our table structure. - Built, maintained and monitored python scripts to run daily SQL jobs which send to our partners via SFTP, AWS S3, and API - Configured several databases in a new Looker instance as Avant and Amount split; writing new dashboards in Lookml, creating and cleaning up dimensions/measures, utilizing inheritance structures to mitigate redundancy. - Structured workflows by utilizing Atlassian’s Jira task page to complete tickets created by project managers, bank partners, internal data members, and the variety of other Amount teams asking for Data’s help. Show less



Avant

• United States
• Financial Services
• 300 - 400 Employee

• Resolution Coordinator

  • Jan 2019 - Aug 2019

  - Analyzed technical and human errors through our Customer Relationship Management systems to provide data batching cues to the Production Engineering department for account remediation for over 800 accounts in four months; - Utilized pgAdmin and Looker applications to create and process large data profiles for the strategy team to remediate accounts outside of FTC compliance regulations; - Overhauled the Resolutions team’s Standard Operating Procedures (SOP) for processing accounts resulting in a 43% increase in efficiency; - Conducted root cause and scope analyses on customer accounts resulting in 98% positive customer satisfaction; - Facilitated dialogue with Production, Data, Compliance, and Legal teams to improve SOP for operational and call center staff resulting in a decrease in unnecessary escalations. Show less



Law Office of Jennifer L. Bennett

• Chicago

• Intern

  • Sep 2018 - Jan 2019

  As an Intern, I worked on a variety of tasks requested by the Attornies in office. I worked on intaking possible clients by processing their information, issuing consultation payments, uploading their information into our online case portal, and prepping them for the Attorney. At the Law Office of Jennifer L. Bennett, I managed calendars, maintained relationships with clients, and issued emails between clients and other necessary actors. I worked with clients to complete paperwork for matters of Immigration and Divorce. I constructed cover letters and exhibit lists for USCIS applications, conducted direct communication with clients about necessary information requested by USCIS, and submitted the aforementioned documents to their intended servicing centers. Show less



AVALON-LANGCON English Language Hagwan

• Suwon, Gyeonggi-do, Korea

• English Teacher

  • Sep 2017 - Aug 2018

  • Planned, created and taught educational materials • Created syllabus for campus’s foreign teachers and worked with Korean teachers for campus syllabi • Established strong communication between co-foreign teachers, co-Korean teachers, Korean head teacher and the director • Produced additional worksheets and packets for testing periods and supplemental work • Constructed, consulted and presented seminars for headquarters’ training sessions • Planned, created and taught educational materials • Created syllabus for campus’s foreign teachers and worked with Korean teachers for campus syllabi • Established strong communication between co-foreign teachers, co-Korean teachers, Korean head teacher and the director • Produced additional worksheets and packets for testing periods and supplemental work • Constructed, consulted and presented seminars for headquarters’ training sessions