Sorelle Fankam, MPS

Resolutions Analyst at United Educators
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Contact Information
us****@****om
(386) 825-5501
Location
Washington DC-Baltimore Area
Languages
  • English Native or bilingual proficiency
  • French Native or bilingual proficiency

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Experience

    • United States
    • Insurance
    • 100 - 200 Employee
    • Resolutions Analyst
      • Jun 2022 - Present

      •Contributes to company or departmental training, strategy, or other improvement initiatives •Analyzes and adjust non-litigated claims and complex legal matters •Analyses claims for coverage, evaluates liability, monitors and determines claim values, reserve, reinsurance reporting, and reviews legal bills •Monitors, evaluates, and documents claims and incidents •Recommends authority to managers based upon evaluation and judgment •Participates independently in mediations with delegated authority limits •Interacts with members and counsel on matters of judgment and discretion •Develops and maintains relationships with members, brokers, and counsel Show less

    • Paralegal
      • May 2020 - May 2022

      • Investigated, and resolved non-privileged allegations matters such as patient rights, allegations of abuse/neglect/misappropriation of property, family-related concerns, discharges, against-medical- advice issues, theft and privacy (HIPAA) violations etc. and assign to appropriate counsel/personnel as warranted • Reviewed and prepared various various documents to include nursing notes, Patient Plan of Care, and Board of Nursing reports • Conducted legal research as needed • Received, reviewed, and responded to various inquiries from internal and external sources, including without limitation, patients and state/federal oversight agencies • Acted as a liaison between the Legal Department and other internal departments to support legal, HR, and compliance efforts Show less

    • Paralegal Specialist
      • Oct 2019 - Jan 2020

      • Collected EMS/Call reports, medical information and other supporting documentation from public safety agencies and beneficiaries/claimants in the early stage of review in order to develop a comprehensive case based on the PSOB Act. • Explained to claimants/beneficiaries the necessary documention needed to facilitate the timely claim processing. • Reviewed and processed an average of twelve to twenty Hometown Heroes claims weekly covering public safety officers who suffered a fatal heart attack, stroke, or vascular rupture in the line of duty. • Drafted claim determination and collaborated with the legal team and Director to process it through the various levels of review. • Corresponded with claimants and employing agencies to keep them abreast of the review process. • Timely and effectively assisted claimants/beneficiaries with any concerns. • Tracked potential factual or legal issues related to claim eligibility while cooperating with senior paralegal and Director to identify the next course of action. Show less

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Paralegal specialist
      • Aug 2016 - Sep 2019

      • Collected EMS/Call reports, medical information and other supporting documentation from public safety agencies and beneficiaries/claimants in the early stage of review in order to develop a comprehensive case based on the PSOB Act. • Explained to claimants/beneficiaries the necessary documention needed to facilitate the timely claim processing. • Reviewed and processed an average of twelve to twenty Hometown Heroes claims weekly covering public safety officers who suffered a fatal heart attack, stroke, or vascular rupture in the line of duty. • Drafted claim determination and collaborated with the legal team and Director to process it through the various levels of review. • Corresponded with claimants and employing agencies to keep them abreast of the review process. • Timely and effectively assisted claimants/beneficiaries with any concerns. • Tracked potential factual or legal issues related to claim eligibility while cooperating with senior paralegal and Director to identify the next course of action. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Paralegal Specialist
      • Dec 2014 - Aug 2016

      • Managed and maintained case files for arraignment, preliminary hearing, and grand jury indictment procedures. • Compiled, prepared, and summarized findings of fact. • Drafted legal documentation such as findings of fact and dismissal. • Supported attorney with grand jury proceedings and daily grand jury operations by scheduling grand jury time for Assistant U.S. Attorney's while managing the Superior Court Division's calendar and maximizing efficient use for five grand juries. • Utilized various computerized databases such as RCIS, Lewis Check, and Concordance to draft, locate, and stay abreast of trial and litigation proceedings. • Generated an average of seven to ten indictments and findings of facts daily. • Acted as office liaison for indictment proceedings with members of Superior Court. • Trained an average of four RIP (Rapid Indictment Program) interns and new employees yearly. • Contacted police officers to notify them of the deposition date. Show less

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Legal Assistant
      • Oct 2014 - Dec 2014

      • Prepared a variety of substantive legal foreclosure documentation • Drafted, revised, and analyzed motions, affidavit, notice of intent VA, MD, DC courthouse presentation • Utilized computerized database to redact legal documentation • Prepared a variety of substantive legal foreclosure documentation • Drafted, revised, and analyzed motions, affidavit, notice of intent VA, MD, DC courthouse presentation • Utilized computerized database to redact legal documentation

    • Hospitality
    • 1 - 100 Employee
    • Restaurant Assistant
      • Aug 2013 - Oct 2014

      Assigned daily tasks to 7 coworkers. Operated the cash register. Performed receptionist work such as answering the phone, greeting residents and guests. Assisted guests with direction, and informations on restaurant operation. Served food to residents and sited them. Assisted in the cleaning of the restaurant, before and after hours

    • Restaurant, Assistant
      • Oct 2007 - Aug 2013

      Assigned daily tasks to 7 coworkers. Operated the cash register. Performed receptionist work such as answering the phone, greeting residents and guests. Assisted guests with direction, and informations on restaurant operation. Served food to residents and sited them. Assisted in the cleaning of the restaurant, before and after hours

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Legal Intern
      • Jun 2013 - Aug 2013

      Developed and entered various case materials into a computer database. Reviewed and organized complex factual material and other documentary data for investigations and trials. Developed and entered various case materials into a computer database. Reviewed and organized complex factual material and other documentary data for investigations and trials.

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Legal Intern
      • May 2012 - Jul 2012

      Assisted attorney in court during trial (District and Circuit). Interviewed Witnesses, and contacted them to remind them about their court dates. Drafted legal documents (request for continuance, request for criminal records, and more). Assisted Attorney with discovery proceedings. Prepared a variety of substantive legal documents to include motions, and documentation relevant to acquiring evidence or testimony. Aided with searched of missing police reports, incident report, and lab report. Organized and maintains tracking logs for all incoming and outgoing case and created new files for missing dockets. Show less

Education

  • The George Washington University
    MPS, Paralegal Studies
    2018 - 2020
  • The George Washington University
    Graduate Certificate, Healthcare Corporate Compliance
    2018 - 2019
  • Stevenson University
    Bachelor of Science - BS, Paralegal Studies, Criminal Justice minor
    2010 - 2014
  • springbrook high school
    high school, General Studies
    2006 - 2010

Community

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