Madan Rai

Strategic Account Manager at WebPros
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Contact Information
us****@****om
(386) 825-5501
Location
Bengaluru, Karnataka, India, IN
Languages
  • English Native or bilingual proficiency
  • Hindi Native or bilingual proficiency
  • Urdu Native or bilingual proficiency

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5.0

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Amit Kamal

My company was the official reseller of Plesk Licenses in India and North America and that is when I got in touch with Madan for the first time. We worked for almost 2 years and I got to learn a lot from him. Off the field he's been a great friend and a mentor and I never hesitate to give him a call whenever I need help with something. I really wish to work with you again at some point in time and I look forward to meeting you again. Cheers :)

Jeff Curley

Madan and I worked together at Odin Software in Singapore. During this time Madan initially worked in Pre-Sales role and then was promoted to a Strategic Account Management role serving customers across the APAC region. I enjoyed working with Madan; he is always asking the right questions and is a great listener. He was highly effective at building relationships with customers and growing his territory sales rapidly. Madan is an accomplished business leader and I would value the opportunity to work with him again in the future.

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Experience

    • Luxembourg
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Strategic Account Manager
      • Jan 2021 - Present

      Growing billed revenue in Asia Developing new business opportunities and driving account strategies. Growing billed revenue in Asia Developing new business opportunities and driving account strategies.

    • Switzerland
    • Software Development
    • 100 - 200 Employee
    • Account Manager - Strategic Accounts
      • Jan 2016 - Jan 2021

      Account management Customer Success/Advocacy Client Relationship Customer on-boarding and Service delivery Product/Service adoption across all levels Professional services Solutions Selling (Cloud Service delivery automation, IaaS/SaaS/PaaS and DevOps) Account management Customer Success/Advocacy Client Relationship Customer on-boarding and Service delivery Product/Service adoption across all levels Professional services Solutions Selling (Cloud Service delivery automation, IaaS/SaaS/PaaS and DevOps)

    • Canada
    • Software Development
    • 500 - 600 Employee
    • Strategic Account Manager
      • Jan 2014 - Dec 2015

      Account management for major accounts, responsible for retaining and growing accounts Building strong relationships with focus accounts to build strategies that maximise revenue. Channel Management, enablement Business Development Partner On boarding Consultative selling and customer advocacy

    • Pre-Sales and Service Delivery Consultant
      • Jan 2012 - Dec 2013

      As part of Parallels regional sales team I was responsible for pre-sales, solutions selling, RFP/Bids management, partner onboarding and service delivery.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sr.Manager - Global Service Delivery
      • Jul 2011 - Jan 2012

      Service delivery, client relationship, customer success, people management

    • Principal Consultant - Service Delivery
      • Dec 2004 - Jul 2011

      Service delivery, SLA management, Account management, people management

    • India
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Solutions Architect
      • Sep 1999 - Feb 2004

      Solution engineering, pre-sales, product management , people management, customer support Solution engineering, pre-sales, product management , people management, customer support

Education

  • Delhi University
    BCom, Economics, Statistics, Business Studies, Banking
    1995 - 1998
  • NIIT
    Advance Diploma, Software Technology and Systems Management
    1995 - 1998
  • DTEA
    Sr.Secondary, Business/Commerce, General
    1992 - 1995
  • Navodaya
    Higher Secondary
    1987 - 1992

Community

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