Experience

Integrated IT

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Field Service Engineer

  • Feb 2020 - Present

  - Tend to all things IT for Chicago clientele - Tend to all things IT for Chicago clientele



AMLI Residential

• United States
• Real Estate
• 500 - 600 Employee

• Network & Telcom Infrastructure Engineer

  • Jul 2012 - Nov 2018

  - Maintain network and VOIP infrastructure for all company entities - Configure Cisco routers and Catalyst switches for each development and property acquisition - Travel to each property nationwide to install LAN and VOIP solutions - Train new employees on company systems and on-site procedures for new property developments - Manage and drive forward all project updates for property acquisitions, dispositions, and developments - Create and maintain detailed documentation for all IT broadband and telco accounts across entire portfolio - Collaborate with IT and Development teams to implement successful network solution for each unique project - Work with Network Infrastructure team to update operational processes and procedures for network deployments - Coordinate with venders, ISPs, development team, and property staff, across entire portfolio, and all regions to ensure project deliverables are on time Show less



N.I.T. Connect

• New York, NY

• Contractor

  • Jul 2011 - Aug 2012

  - Provided on-call support to Chicago based clientele as needed. - Responsible for implementation of remote connection with Chicago client and assisted in network infrastructure upgrades. - Maintained network functionality for all client pc’s, VOIP phones, and network printers. - Provided on-call support to Chicago based clientele as needed. - Responsible for implementation of remote connection with Chicago client and assisted in network infrastructure upgrades. - Maintained network functionality for all client pc’s, VOIP phones, and network printers.



Kendall College

• Chicago, IL

• Helpdesk Technician

  • Dec 2007 - May 2010

  - Maintained network infrastructure for all computer-friendly classrooms in addition to diagnosis and repair of all computers, monitors, telephones, cell phones, and printers throughout facility. - Presented Information Technology orientation sessions to all incoming students. - Set up A/V equipment for events, as well as provided immediate on call support to events as needed. - Managed and delegated service and technical support orders via Salesforce. - Provided on-site and online support to over 3700 students, staff and faculty as necessary on a 24/7 basis. - Installed and maintained facility-wide infrastructure of telephony system. Show less



R&B's Custom Electronics

• Chicago IL

• Co Founder [Lisenced & Insured]

  • Feb 2006 - Oct 2007

  - Designed scope and configuration and execution of custom built computers. - Performed software and hardware Installation, technical support, and customized training. - Installed and configured wireless networks. - Performed computer diagnostics, data recovery. - Designed scope and configuration and execution of custom built computers. - Performed software and hardware Installation, technical support, and customized training. - Installed and configured wireless networks. - Performed computer diagnostics, data recovery.