Shawn Starr
Owner & President at Starr Custom Homes, LLC- Claim this Profile
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Bio
Jillian Murphy Crean
Working with Starr Custom Homes and Shawn Starr has been a very positive experience. The home he built was designed impeccably with beautiful attention to detail, and the division of space is both visually pleasing and incredibly functional for our family. Any time we have requested adjustments or additional services after closing on the home, Shawn has responded expediently and followed up to make sure our needs have been met. We feel lucky to have found this home in Pablo Creek Reserve as transplants to the Jacksonville area.
Chris Sieburg
We built our very first custom home with Starr Custom Homes. When looking for a builder we wanted someone who we could trust. After interviewing several builders we selected Starr Custom Homes. I am so glad we did! I especially appreciated the level of detail in designing the house, developing the construction timeline, and executing the build to budget. During the construction process Shawn was at the job site daily making sure every detail was addressed. I have spoken to many people who have had nightmare stories of building a home….that just wasn’t our experience with Starr Custom Homes. We enjoyed the process and would recommend anyone who wants to build a high-quality custom home to seriously consider Starr Custom Homes.
Steven Starkey
Shawn Starr of Dreambuilder Custom Homes did an outstanding job making my dream home a reality in Pablo Creek Reserve in 2014. Shawn's knowledge, understanding, and terrific attention to detail carried my home all the way from concept to completion. I greatly appreciated his willingness to step outside of the box and try new and innovative ideas to create the perfect product for me. Shawn is thorough, dependable, trustworthy, and true pleasure to work with.
Jillian Murphy Crean
Working with Starr Custom Homes and Shawn Starr has been a very positive experience. The home he built was designed impeccably with beautiful attention to detail, and the division of space is both visually pleasing and incredibly functional for our family. Any time we have requested adjustments or additional services after closing on the home, Shawn has responded expediently and followed up to make sure our needs have been met. We feel lucky to have found this home in Pablo Creek Reserve as transplants to the Jacksonville area.
Chris Sieburg
We built our very first custom home with Starr Custom Homes. When looking for a builder we wanted someone who we could trust. After interviewing several builders we selected Starr Custom Homes. I am so glad we did! I especially appreciated the level of detail in designing the house, developing the construction timeline, and executing the build to budget. During the construction process Shawn was at the job site daily making sure every detail was addressed. I have spoken to many people who have had nightmare stories of building a home….that just wasn’t our experience with Starr Custom Homes. We enjoyed the process and would recommend anyone who wants to build a high-quality custom home to seriously consider Starr Custom Homes.
Steven Starkey
Shawn Starr of Dreambuilder Custom Homes did an outstanding job making my dream home a reality in Pablo Creek Reserve in 2014. Shawn's knowledge, understanding, and terrific attention to detail carried my home all the way from concept to completion. I greatly appreciated his willingness to step outside of the box and try new and innovative ideas to create the perfect product for me. Shawn is thorough, dependable, trustworthy, and true pleasure to work with.
Jillian Murphy Crean
Working with Starr Custom Homes and Shawn Starr has been a very positive experience. The home he built was designed impeccably with beautiful attention to detail, and the division of space is both visually pleasing and incredibly functional for our family. Any time we have requested adjustments or additional services after closing on the home, Shawn has responded expediently and followed up to make sure our needs have been met. We feel lucky to have found this home in Pablo Creek Reserve as transplants to the Jacksonville area.
Chris Sieburg
We built our very first custom home with Starr Custom Homes. When looking for a builder we wanted someone who we could trust. After interviewing several builders we selected Starr Custom Homes. I am so glad we did! I especially appreciated the level of detail in designing the house, developing the construction timeline, and executing the build to budget. During the construction process Shawn was at the job site daily making sure every detail was addressed. I have spoken to many people who have had nightmare stories of building a home….that just wasn’t our experience with Starr Custom Homes. We enjoyed the process and would recommend anyone who wants to build a high-quality custom home to seriously consider Starr Custom Homes.
Steven Starkey
Shawn Starr of Dreambuilder Custom Homes did an outstanding job making my dream home a reality in Pablo Creek Reserve in 2014. Shawn's knowledge, understanding, and terrific attention to detail carried my home all the way from concept to completion. I greatly appreciated his willingness to step outside of the box and try new and innovative ideas to create the perfect product for me. Shawn is thorough, dependable, trustworthy, and true pleasure to work with.
Jillian Murphy Crean
Working with Starr Custom Homes and Shawn Starr has been a very positive experience. The home he built was designed impeccably with beautiful attention to detail, and the division of space is both visually pleasing and incredibly functional for our family. Any time we have requested adjustments or additional services after closing on the home, Shawn has responded expediently and followed up to make sure our needs have been met. We feel lucky to have found this home in Pablo Creek Reserve as transplants to the Jacksonville area.
Chris Sieburg
We built our very first custom home with Starr Custom Homes. When looking for a builder we wanted someone who we could trust. After interviewing several builders we selected Starr Custom Homes. I am so glad we did! I especially appreciated the level of detail in designing the house, developing the construction timeline, and executing the build to budget. During the construction process Shawn was at the job site daily making sure every detail was addressed. I have spoken to many people who have had nightmare stories of building a home….that just wasn’t our experience with Starr Custom Homes. We enjoyed the process and would recommend anyone who wants to build a high-quality custom home to seriously consider Starr Custom Homes.
Steven Starkey
Shawn Starr of Dreambuilder Custom Homes did an outstanding job making my dream home a reality in Pablo Creek Reserve in 2014. Shawn's knowledge, understanding, and terrific attention to detail carried my home all the way from concept to completion. I greatly appreciated his willingness to step outside of the box and try new and innovative ideas to create the perfect product for me. Shawn is thorough, dependable, trustworthy, and true pleasure to work with.
Credentials
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Certified Building Contractor
State of FloridaAug, 2007- Nov, 2024
Experience
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Starr Custom Homes, LLC
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United States
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Construction
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1 - 100 Employee
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Owner & President
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Mar 2009 - Present
Responsible for all company operations, including marketing, sales, purchasing, construction, finance and warranty. Revenue streams include custom home design/build, renovation/remodeling/additions, real estate services, construction management and consulting. Responsible for all company operations, including marketing, sales, purchasing, construction, finance and warranty. Revenue streams include custom home design/build, renovation/remodeling/additions, real estate services, construction management and consulting.
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CalAtlantic Homes
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United States
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Construction
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100 - 200 Employee
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Vice President of Purchasing
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2014 - 2016
Responsible for product development, estimating, purchasing, drafting and the design studio for a 250 annual unit division in the move-up and luxury markets, leading a staff of eight (8). Responsible for approximately $30 million in spend annually. • Built/rebuilt entire purchasing infrastructure from the ground up: processes, take-offs, bidding • Led the product development of 47 new plans in 14 new communities; conducted estimating, take-offs and bidding, all in an 18-month period • Streamlined and standardized the division’s standard features; wrote complete specifications for all products used in construction • Redesigned options catalog across all categories and implemented new design center processes
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CalAtlantic Homes
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United States
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Construction
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100 - 200 Employee
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Purchasing Director and Division Contractor/Qualifier
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2007 - 2009
Led five (5) staff handling all purchasing, estimating, drafting and design center functions for the division. Responsible for $15 - $25 million in spend annually. Served as licensed contractor for over 350 homes.• Reduced hard costs by nearly 30% over two years and saving $7 million by establishing and leading bidding and value-engineering processes.• Reduced average cost per SF from $57 to $42 while increasing standard feature level and house size.• Reduced sales contract to field start time by 25% by creating master construction documents (plans, engineering and take-offs) for all plans and a documented “new order” process.• Improved annual audit results by 90% in one year by transforming a severely non-compliant, process-poor department into a fully documented, process-oriented team.• Implemented processes to track and reduce budget variances, assess trade performance and process change orders.
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Purchasing Manager
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2006 - 2007
Led three (3) staff handling all estimating and some purchasing functions.• Reduced staff errors by 40% by creating estimating training and ensuring staff accountability. • Improved response time of staff to field requests by 70% through improved processes.• Led J.D. Edwards system implementation for the department; converted data from previous system; created training materials and trained staff.
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Estimator
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2005 - 2006
Estimated, performed take-offs and budgeted approximately 40 homes per month for production homebuilder. Worked extensively with subcontractors, superintendents and sales personnel to resolve problems and ensure accuracy.
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Florida Blue
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United States
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Insurance
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700 & Above Employee
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Operations Manager
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2002 - 2005
Led 200 staff in a multifunctional claims processing/customer service operation in three (3) call centers across the state providing insurance and billing services; maintained relationship with external customer service vendor.• Successfully pioneered and led effort to outsource telephone customer service calls to an outside vendor equating to 4000 calls per day (80 agents) and saving about $1.5 million annually.• Improved goal performance from 60% to 92% within six (6) months and absorbed 40% customer growth with no additional staff through implementation of more efficient processes.• Achieved highest customer satisfaction and first contact resolution scores in the company through an improved quality program that uniquely empowered the front-line staff.• Doubled the number of cross trained staff in six (6) months through an aggressive plan to accelerate resource flexibility.
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Project Consultant
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2000 - 2002
An internal consulting position with the objective of joining troubled departments and improving management, organizational and operational processes in order to meet key service indicators. Responsible for attaining annual savings of 10x salary, which was attained each year in position.• 2001 AQP (now ASQ) National Team Excellence Gold Award in recognition of productivity improvement.• Worked with three different departments in the position, improving operational effectiveness in each one by 10 – 15%, saving almost $2 million.• Eliminated inventory backlogs (and associated overtime costs) in each department within six (6) to (8) weeks.• Significantly improved goal attainment in all areas; for example, reduced average speed of answer from over 5 minutes to under 15 seconds through redesigned scheduling, forecasting and efficient management techniques.• Consolidated four under-performing call centers into one; reduced abandon rate by 65% and average speed of answer by 61%; virtually eliminated call blockage.
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Finance Consultant
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1999 - 2000
A project management position responsible for the annual department budget as well as departmental telecommunications, staffing, equipment, reporting, and operational performance management and enhancement.• Improved service level by 10% and customer service availability by 15%, saving over $400,000 annual through operational improvements. • Trained managers company-wide on call center management techniques and software.• Implemented Training Application Unit including the physical area, setting up TAU performance effectiveness analysis, analyzing cost effectiveness of TAU and implementing feedback processes for service managers; TAUs were later rolled out to all operational areas based on this model.
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Service Manager
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1997 - 1999
Managed the start-up and operation of a call and correspondence center providing insurance customer service; managed and developed a staff of inbound customer service representatives.
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Convergys
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Service Manager
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1996 - 1997
Managed inbound and outbound teams in a multifunctional environment; managed call volume in three cross-country sites servicing telecommunications services, billing administration, and sales. Managed inbound and outbound teams in a multifunctional environment; managed call volume in three cross-country sites servicing telecommunications services, billing administration, and sales.
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Education
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1993 - 1996
Jacksonville University
MBA, Health Care Administration -
1989 - 1993
Jacksonville University
Bachelor of Science, Mathematics
Community
