Experience

Würth CZ

• Czechia
• Wholesale
• 100 - 200 Employee

• Sales Director

  • Jul 2019 - Present

  Direct responsibility for all Sales activities, Sales strategy and all 300+ B2B Sales reps in this unique B2B company with strong and successful story and even better future ahead.THAT'S WÜRTH!-> VSE-> SME-> KAM-> Telesales-> ShopsDelivering major multichannel transformation program.



ČSOB Private Banking

• Czechia
• Banking
• 1 - 100 Employee

• Segment and Business architecture of ČSOB Private bank (project)

  • 2018 - 2019

  Independent Sales and Efficiency diagnostics of ČSOB Private bank-> Segment Gap analysis-> Segment Potential analysis (in-house / market)-> Business case definitions for Key Projects-> Key Projects and activities prioritization-> E2E Project delivery of new Calls recording system according to MiFID II regulation



Storyous

• Czechia
• Information Technology & Services
• 1 - 100 Employee

• CSO / Sales director / Head of Sales (interim role)

  • 2017 - 2018

  Interim role.Leading and kick-starting all Sales and Business activities in this outstanding GASTRO-TECH company - STORYOUS.Analysis of As-Is Sales strategy, Sales optimization and deep dive analysis of Target market potential. -> New Sales strategy definition-> Field sales and Telesales Leadership.-> Business plan formulation for Rockaway capital investor and it's Sales based detail modelation. -> Redesign of CRM, Lead generation and all sales-based processes.



Seznam.cz

• Czechia
• Technology, Information and Internet
• 700 & Above Employee

• Sales Efficiency Diagnostics and Sales Strategy Consultancy (project)

  • 2017 - 2017

  Direct report to Executive Sales Director Michal Heisig:Delivery of complex B2B Sales dpt. diagnostics (400+ FTEs) together with B2B Sales strategy proposal and definition of all coherent key activities focused on overall Efficiency increase.-> Segment marketing-> Contact strategy-> Sales CRM-> Business Intelligence-> Opportunity and Pipeline management-> Client Experience



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Efficiency and Transformation (project)

  • 2016 - 2017

  Board -1 level, Direct report to CEO:Leading key Transformation and Strategic activities across the Organization (300+ FTEs) e.g.:-> Projects reengineering focused on cost savings, increasing efficiency, pricing setup-> Transforming standard reporting into Business Intelligence (BI) approach for whole organization-> Implementing projects Business case calculators to deliver clarity and performance transparency-> Implementing new trends/products in Customer service multichannel environment



T-Mobile Czech Republic a.s.

• Telecommunications
• 700 & Above Employee

• Senior Head of Business Sales Enablement & Operations

  • 2014 - 2016

  Board -2 level, direct report to ICT B2B Delivery Vice PresidentLeading three expert teams (30 FTEs) to deliver higher Efficiency of all B2B Sales Channels SME/LE/KA (500+ FTEs) with GOAL to increase B2B clients satisfaction and deliver additional Revenues or Savings.Areas of interest: CRM, Sales Enablement, Sales Process, Sales Tools, Analytics, Product development...-> Key role in B2B during GTS Novera integration-> Implementation of international Business Sales Enablement & Operations concept-> Close international cooperation with DTAG ICT Business Excellence Efficiency program owners -> AGILE project management-> Avoiding/Defining GM gaps in all B2B offers through approval workflow to deliver better GM

• Transformation Manager SME/VSE

  • 2014 - 2014

  Board -2 level, direct report to Vice president of SME/VSE sales channel (250+ FTEs)Leading international Sales Force Efficiency transformation program with direct impact on all crucial activities in SME Sales channel with GOAL to deliver additional Revenues through higher Efficiency.-> CRM; Sales Tools-> Opportunity and Lead management-> Business Intelligence; Analytics-> Sales processes-> Sales Enablement etc.Close international cooperation with DTAG Business Excellence program owners.

• SME/VSE Regional manager

  • 2012 - 2014

  Leading three Sales teams in B2B SME Sales channel:1) Direct Sales - Key Account Managers (KAM) team2) Indirect Sales - T-Mobile Partner Sales teams-> All teams transformed to sell complex Mobile, FIX and ICT convergence product portfolio to deliver additional Revenues and to build a strong relationship with clients to avoid Churn.* Awarded: * TOP 5 team in CZ

• SME/VSE Key Account Manager (KAM)

  • 2009 - 2012

  Direct B2B Sales - SME clients portfolio, Value based selling, x-sell, up-sell, customer longterm relationship development* Awarded: * Top 3 Sales Representative in CZ

• Branded Shop Sales Consultant

  • 2007 - 2009

• B2B SME/VSE Customer Care Consultant

  • 2005 - 2007