Production Manager

• Jun 2017 - Present

Service Provision Manager

• Feb 2012 - Apr 2017

Single point of contact between the customer and the production teams, and the first point of escalation for the Customer Service Manager if there are issues with service provisioning.Main responsibility is ensure minimal interruption, proactive monitoring and the overall quality of the delivered services.Active development of the services in co-operation with customer and production teams.Security management and I was also Security Officer between 1/2012 - 12/2012. Single point of contact between the customer and the production teams, and the first point of escalation for the Customer Service Manager if there are issues with service provisioning.Main responsibility is ensure minimal interruption, proactive monitoring and the overall quality of the delivered services.Active development of the services in co-operation with customer and production teams.Security management and I was also Security Officer between 1/2012 - 12/2012.

Change Manager

• Sep 2009 - Dec 2011

Main responsibility was the handling, coordinating and the quality reporting change request to customer. The duties was control and develop customer dedicated change management process. Main responsibility was the handling, coordinating and the quality reporting change request to customer. The duties was control and develop customer dedicated change management process.

Network Delivery Lead, Tower Leader

• Nov 2004 - Sep 2009

My responsibility was managing and coordinating the multinational and multifunctional support team’s activities. This included projects and service delivery. I was also responsible for partner management and steering. I translate customer business needs to IT-language. I worked with customer concerning network design. I reported the quality and economy of data communication services and projects internally and to customer.The duties of Tower Leader included a comprehensive responsibility over a specific customer, covering besides the above-mentioned duties also the data communication unit financial responsibilities.

IT Specialist

• Jun 1997 - Oct 2004

I coordinated the planning and implementation of data networks and connections. I managed the configurations concerning firewall environments. I worked as specialist between business units and service providers translating business needs to IT-language. My duties included partner management and purchasing of data communication services and devices. I was a member of partner management group. I worked as project manager and specialist in several data communication projects (WAN optimization project, ext. projects, cabling projects and building networks to ships.)

System Specialist

• May 1996 - May 1997

Main responsibility was managing and coordinating partner- and WAN connections changes which are delivered as service.Consulting between internal business units and service provider concerning data communication area.The duties included the acquisition of network services and devices. Project manager of LAN and fiber cabling projects.Planning, building and maintenance of automation network and ship networks. Main responsibility was managing and coordinating partner- and WAN connections changes which are delivered as service.Consulting between internal business units and service provider concerning data communication area.The duties included the acquisition of network services and devices. Project manager of LAN and fiber cabling projects.Planning, building and maintenance of automation network and ship networks.