Experience

University of Tennessee College of Social Work

• United States
• Higher Education
• 1 - 100 Employee

• Adjunct Professor

  • Jan 2023 - Present

  Nashville, Tennessee, United States • Teach online Master of Social Work class on Trauma in Adults; course is also cross listed with the Trauma Certification program.



Talkspace

• United States
• Mental Health Care
• 300 - 400 Employee

• Clinician

  • Jul 2022 - Present

  Remote Provide psychotherapy services via live text, video, and/or phone sessions to adolescents and adults for a wide range of psychosocial issues.



BetterHelp

• United States
• Mental Health Care
• 700 & Above Employee

• Clinician

  • Jul 2022 - Present

  Remote Provide psychotherapy services via live text, video, and/or phone sessions to adolescents and adults for a wide range of psychosocial issues.



U.S. Department of Veterans Affairs

• United States
• Government Administration
• 700 & Above Employee

• Homemaker / Home Health Aide Program Coordinator

  • Mar 2021 - Present

  Memphis, Tennessee, United States • Provides training to caregivers, students, residents, interns, and fellows from other disciplines regarding the advantages and disadvantages of a medical foster home • Receives and completes consults from interdisciplinary teams and other social workers on complex, difficult cases, using advanced practice skills and expertise • Completes psychosocial assessments; interviews veteran and family members and/or significant others to establish facts about the veteran's unique situation;… Show more • Provides training to caregivers, students, residents, interns, and fellows from other disciplines regarding the advantages and disadvantages of a medical foster home • Receives and completes consults from interdisciplinary teams and other social workers on complex, difficult cases, using advanced practice skills and expertise • Completes psychosocial assessments; interviews veteran and family members and/or significant others to establish facts about the veteran's unique situation; identifies presenting problems and their causes, and the impact of such problems on the veteran's functioning and health as a part of a comprehensive psychosocial assessment; assesses high risk factors, acuity and need for services • Develops an assessment of the veteran in collaboration with the interdisciplinary treatment teams, the veteran, family members and significant others, whenever possible • Provides independent consultation and makes recommendations to the Community and Gerontology Extended Care interdisciplinary team members regarding the course of treatment. These decisions are based on the social worker's advanced practice skills, professional judgment, and expertise • Establishes a continuing relationship with the caregiver, veteran, and involved family members, evaluating progress towards goals, and adjusting the treatment plan as appropriate • Monitors progress, maintains comprehensive documentation, ensures expert diagnosis and treatment of clinical disorders, and shows competent discretion in adjusting treatment • Provides the patient, caregivers, and/or family members with ongoing supportive counseling. The purpose of such counseling is to deal with the psychosocial impact of coping with chronic/disabling illnesses, onset of a catastrophic illness and/or death and dying; need for non-institutional or institutional services as needed during treatment

• Military Sexual Trauma (MST) Coordinator

  • Apr 2020 - Feb 2021

  Memphis, Tennessee, United States · Supports the implementation of national and Veterans Integrated Service Network (VISN)-level policies related to MST-related care at the facility and associated Community Based Outpatient Clinics (CBOCs) · Serves as a point person, source of information, and problem solver for MST-related health care issues at the VAMC and associated CBOCs · Directs and provides staff education to improve MST-related care and services · Directs and engages in outreach activities within the facility… Show more · Supports the implementation of national and Veterans Integrated Service Network (VISN)-level policies related to MST-related care at the facility and associated Community Based Outpatient Clinics (CBOCs) · Serves as a point person, source of information, and problem solver for MST-related health care issues at the VAMC and associated CBOCs · Directs and provides staff education to improve MST-related care and services · Directs and engages in outreach activities within the facility and with community allies · Develops facility-wide partnerships · Communicates with national, VISN, and facility-level leadership, and other stakeholders · Committees: Women’s Health Initiative (April 2020-present)

• Suicide Prevention Case Manager (Full-time Employee)

  • Jul 2019 - Feb 2021

  Greater Memphis Area •Performs the administrative and personnel functions relative to Suicide Prevention Program. •Works with units include, but are not limited to, Community Based Outpatient Clinics (CBOC), emergency Department, and Mental health Intensive Case management (MHICM). •Assures that Handbooks regarding Mental Health Service operations and the programs are successfully implemented and maintained. •Performs a wide range of services and provides technical assistance to State, local, and private… Show more •Performs the administrative and personnel functions relative to Suicide Prevention Program. •Works with units include, but are not limited to, Community Based Outpatient Clinics (CBOC), emergency Department, and Mental health Intensive Case management (MHICM). •Assures that Handbooks regarding Mental Health Service operations and the programs are successfully implemented and maintained. •Performs a wide range of services and provides technical assistance to State, local, and private agencies, and universities. •Uses sound judgment in the interpretation of trends and patterns; the application of guidelines; and the recommendation of program enhancements. •Performs program analysis, development, review, research, design, and contact work as possible with various agencies. •Provides clinical services to Veterans to include counseling, case management, assessment, and psychotherapy. •Additional Position: PRN Emergency Department Mental Health Social Worker (Jun 2018–present) •Committees: Suicide Prevention Task Force (May 2018-present), Eliminating Suicide Task Force (April 2018-present), Shared Governance (June 2018-present)

• Outpatient Mental Health Clinic Social Worker (Full-time employee)

  • Mar 2018 - Jul 2019

  Greater Memphis Area •Administer a full range of psychosocial assessment services and psychiatric diagnoses of mental disorders, particularly for complex and/or unusually difficult patients; •Provide comprehensive, evidence-based psychotherapeutic interventions, including individual, family and / or group psychotherapy •Supply case management for complex patients within the assigned Primary Care Mental Health Integration (PCMHI) panel of patients; •Deliver consultation to professional staff in VA Medical… Show more •Administer a full range of psychosocial assessment services and psychiatric diagnoses of mental disorders, particularly for complex and/or unusually difficult patients; •Provide comprehensive, evidence-based psychotherapeutic interventions, including individual, family and / or group psychotherapy •Supply case management for complex patients within the assigned Primary Care Mental Health Integration (PCMHI) panel of patients; •Deliver consultation to professional staff in VA Medical Center at Memphis and community providers, concerning clinical assessment findings and appropriate treatment plans for patients; •Develop, implement and document the psychotherapeutic treatment plan for an assigned caseload of patients, including prompt completion of clinical reminders; •Serve as a Mental Health Treatment Coordinator (MHTC) for patients in the assigned PCMHI panel of patients; •Independently evaluate the client's situation, including the veteran's reaction to it and ability to deal with it, and arrives at a reasoned conclusion; and •Issue same-day access to mental health services for veterans and / or their families as deemed necessary by the service, in person and by telephone via the provision of education, resources, and / or other forms of assistance •Other Duties: Currently complete telephonic Post Discharge Engagement (PDE1) follow-up and previously completed telephonic follow-up for Severely Mentally Ill (MH008) to fulfill SAIL Measure goals for fiscal year 2017-2018; Revived weekly mental health women’s group that was previously facilitated by a former primary care mental health integration psychologist •Committees: Suicide Prevention Task Force (May 2018-present), Eliminating Suicide Task Force (Apr 2018-present), Shared Governance (Jun 2018-present) •Accomplishments: Top social worker in the outpatient mental clinic in the completion of treatment plans (Oct 29, 2018-present)



AbleTo Inc.

• United States
• Mental Health Care
• 700 & Above Employee

• Therapist (Independent Contractor)

  • Sep 2017 - Jun 2022

  New York, New York Provide therapy remotely, typically over the course of an eight-week program, via video-conference and/or phone, to patients who are suffering from behavioral issues associated with a medical or life transition



Selective Medical Services

• Hospitals and Health Care
• 1 - 100 Employee

• Care Manager (Contractor)

  • Oct 2015 - Jun 2018

  Greater Memphis Area •Facilitate conference calls between the member, the physician, and / or the care manager as needed to clarify treatment plans, medication regimens and/or other urgent issues •Monitor medication adherence •Assess the member’s daily living activities and cognitive, behavioral and / or social support •Evaluate the member’s risk for falls and provide fall prevention education •Connect members and their families with professionals who can help address medical, legal, housing, insurance… Show more •Facilitate conference calls between the member, the physician, and / or the care manager as needed to clarify treatment plans, medication regimens and/or other urgent issues •Monitor medication adherence •Assess the member’s daily living activities and cognitive, behavioral and / or social support •Evaluate the member’s risk for falls and provide fall prevention education •Connect members and their families with professionals who can help address medical, legal, housing, insurance and / or financial issues facing older adults •Help caregivers obtain resources and / or respite care •Arrange access to transportation •Assist members in receiving home health and / or durable medical equipment •Refer members to meal delivery programs and / or advance directive preparation services Show less



UHS

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Needs Assessor (PRN)

  • Jan 2016 - May 2018

  Olive Branch, Mississippi •Provide telephone and walk-in risk assessments and crisis interventions •Complete initial and / or on-going contact with referral sources and potential patients •Coordinate the referral and intake process •Determine appropriate level of care •Facilitate the admission process including insurance pre-certification •Maintain communication with referral sources, families, patients, and unit staff •Received: Handle with Care training – Aug 2016 •Received: Art Therapy training… Show more •Provide telephone and walk-in risk assessments and crisis interventions •Complete initial and / or on-going contact with referral sources and potential patients •Coordinate the referral and intake process •Determine appropriate level of care •Facilitate the admission process including insurance pre-certification •Maintain communication with referral sources, families, patients, and unit staff •Received: Handle with Care training – Aug 2016 •Received: Art Therapy training – Jan 2017 •Received: Handle with Care (updated) training – Dec 2017 Show less



Youth Villages

• United States
• Philanthropic Fundraising Services
• 700 & Above Employee

• Multi-Systemic Therapy (MST) Clinical Supervisor 4.5 (Full-Time Employee)

  • Nov 2017 - Mar 2018

  Greater Memphis Area •Conduct weekly group supervision to MST team to assure adherence to MST principles and the MST analytic process •Conduct individual supervision as needed to target clinical competency needs and to remove individual barriers to effective implementation of MST treatment •Assure appropriate documentation of clinical effort to allow for peer and supervisory input, and to meet all reporting and communication needs of funding and referral sources •Provide supportive and corrective feedback… Show more •Conduct weekly group supervision to MST team to assure adherence to MST principles and the MST analytic process •Conduct individual supervision as needed to target clinical competency needs and to remove individual barriers to effective implementation of MST treatment •Assure appropriate documentation of clinical effort to allow for peer and supervisory input, and to meet all reporting and communication needs of funding and referral sources •Provide supportive and corrective feedback to clinicians to promote client outcomes •Provide administrative support targeting systemic barriers to treatment success •Assure availability of clinical and administrative support to clinicians 24 hours a day / seven days a week •Assure therapist accessibility to clients when needed at times most likely to promote engagement •Assure that clinicians achieve engagement with all key participants •Provide direct clinical training to assure clinician competency in all clinical areas relating to the implementation of MST interventions •Assure that all assessments are comprehensive, multi-systemic, and provide adequate information to determine the causes and correlates of referral behaviors to direct effective treatment within the ecological context •Received: MST five day training – Sep 2017 •Received: MST Supervisor Orientation – Dec 2017

• Family Intervention Specialist 3 / 4.5 (Full-time Employee)

  • Nov 2015 - Oct 2017

  Greater Memphis Area •Conduct family assessments which include collecting information about clients using interview, case history, and observation techniques, and appraisal and assessment methods to develop a psychosocial assessment •Effectively provide case management and customer relations •Provide evidence based therapeutic treatment interventions for assigned caseloads •Empower the family to develop and utilize a social support network, including family, friends, and community services •Conduct peer… Show more •Conduct family assessments which include collecting information about clients using interview, case history, and observation techniques, and appraisal and assessment methods to develop a psychosocial assessment •Effectively provide case management and customer relations •Provide evidence based therapeutic treatment interventions for assigned caseloads •Empower the family to develop and utilize a social support network, including family, friends, and community services •Conduct peer interventions, consulting with the youth, parents, siblings, teachers, and peers to ensure the youth develops a pro-social peer group •Provide individual cognitive behavioral therapy to child, parents or other family members as needed •Participate in court for the youth and family as indicated •Analyze information collected to develop family treatment plan and updates regularly •Received: Think: Kids Tier 1 Intensive Training – Feb 2016 •Received: Trauma Focused Cognitive Behavioral Therapy (TF-CBT) Part I (Psycho-education, Relaxation, Affective Expression, Cognitive Coping [PRAC]) training – Feb 2016 •Accomplishment: Recognized for being a model clinician in May 2016 •Received: TF-CBT Part II (Trauma Narrative, In Vivo Exposure, Cognitive Processing, Enhance Future Safety [TICE]) training – Jun 2016 •Accomplishment: Participated in the Collaborative Problem Solving Integrity Study Jun 2016–Oct 2017; Recordings selected in Jan 2018 for educational and training purposes to be used by Massachusetts General Hospital’s Think: Kids Rethinking Challenging Kids Treatment Model •Received: Think: Kids Tier 2 Intensive Training – Sep 2016 •Received: Assertive Community Reinforcement Approach (A-CRA) training – Sep 2016 •Graduated: Think: Kids biweekly coaching sessions – Feb 2017 •Accomplishment: status progression from specialist 3 to specialist 4.5 – Jun 2017 •In-Process: Consultation Academy – began Jun 2017 •Accomplishment: Counselor of the Month – Aug 2017



MediHome Therapy, LLC

• Medical Social Worker (Contractor)

  • Nov 2013 - Nov 2015

  Conyers, Georgia •Assist individuals, couples, and / or families cope with the social, psychological, cultural, and / or medical issues resulting from an illness •Provide health-care resources, assist with post-hospital needs, explain to patients the epidemiology of their disease or illness and possible complications, assist with advance directives, and / or help with other long-term care issues •Ensure that patients’ medically related emotional and / or social needs are met and maintained throughout… Show more •Assist individuals, couples, and / or families cope with the social, psychological, cultural, and / or medical issues resulting from an illness •Provide health-care resources, assist with post-hospital needs, explain to patients the epidemiology of their disease or illness and possible complications, assist with advance directives, and / or help with other long-term care issues •Ensure that patients’ medically related emotional and / or social needs are met and maintained throughout their medical treatment •Submit electronic / paper documentation as appropriate Show less



New Beginnings Today, LLC

• Licensed Behavioral/Mental Clinician (Contractor)

  • Jun 2013 - Nov 2015

  Atlanta, Georgia •Provide counseling, therapy, and / or psychotherapy to consumers and families in the community as appropriate to needs; prepare treatment plans, discharge plans, monthly summaries, progress notes and crisis intervention and emergency services as required •Provide and / or arrange for therapeutic interventions as appropriate for consumers in a crisis condition and for those with serious emotional disturbance •Schedule weekly sessions and submit appropriate documentation •Complete… Show more •Provide counseling, therapy, and / or psychotherapy to consumers and families in the community as appropriate to needs; prepare treatment plans, discharge plans, monthly summaries, progress notes and crisis intervention and emergency services as required •Provide and / or arrange for therapeutic interventions as appropriate for consumers in a crisis condition and for those with serious emotional disturbance •Schedule weekly sessions and submit appropriate documentation •Complete biopsychosocial assessments on all assigned clients for the purpose of determining the type and / or level of services they may be eligible to receive from the agency •Timely complete and submit all necessary documents to include the biopsychosocial assessments, treatment plans, and Child and Adolescent Functional Assessment Scale / Level of Care Utilization System scoring •Provide proper diagnosis and accurate evaluations through proper questioning, observation, and documentation. Ensure clients meet all eligible criteria for authorized service or treatment •Schedule appointments with families and schedule clients for psych evaluations when necessary •Provide service at the company’s minimum service requirements and provide supervisor/trainee services above to eligible clients as needed or directed. •Timely report to designated places or services sites to represent the agency •Submit electronic / paper documentation as appropriate. •Received: Dialectical Behavioral Therapy training – Sep 2013 •Received: Adult Needs and Strengths Assessment training and Child and Adolescent Needs and Strengths Assessment training – Oct 2014 •Received: Columbia Suicide Severity Rating Scale training – Jun 2015 •Received: Playful Cognitive Behavioral Therapy training – Jul 2015 •Received: Adult Needs and Strengths Assessment training and Child and Adolescent Needs and Strengths Assessment training – Oct 2015 Show less



Georgia Department of Human Services

• United States
• Government Administration
• 700 & Above Employee

• Protect and Placement Specialist (Full-time Employee)

  • May 2012 - May 2013

  Decatur, Georgia •Access and record client and community resource information •Collect evidence, interview witnesses and prepare necessary reports according to rules and regulations, state and federal laws •Compile records and prepare reports; perform follow-up to determine the status of client’s case •Conduct home-visit evaluations for information gathering to be used in assessments •Coordinate and monitor children in out-of-home placements and in-home interventions •Coordinate and monitor… Show more •Access and record client and community resource information •Collect evidence, interview witnesses and prepare necessary reports according to rules and regulations, state and federal laws •Compile records and prepare reports; perform follow-up to determine the status of client’s case •Conduct home-visit evaluations for information gathering to be used in assessments •Coordinate and monitor children in out-of-home placements and in-home interventions •Coordinate and monitor services, including comprehensive tracking of client’s activities •Develop family plans that effectively utilize community resources to meet needs of individual custodial client •Identify placement resources for children within the foster care system •Initiate the legal process for guardianship, legitimation, protective services, and placement •Maintain required documentation and completed reports •Make immediate assessments regarding safety of clients and respond according to established protocol and policies •Perform initial investigations of protective services referrals to determine the appropriateness of protective services intervention •Work in collaboration with legal system to ensure safety and achieve desired outcomes •Accomplishment: Quality Assurance Award – Feb 2013 Show less