Experience

LimTC

• Ukraine
• Information Technology & Services
• 1 - 100 Employee

• Director of Business Development and Operations

  • Jan 2019 - Present

  Ukraine Your Vision. Our Solution. Whether you have just started a new business or have been a familiar face on the market for years, it is no surprise to anyone that keeping up with the IT advancements is a challenge. LimTC's mission is to partner with you in taking your business to the next level. It could be as minor as helping you improve your sales, by offering our skilled sales team, to more advanced solutions, such as automatization of your processes through our licensed bpm'online CRM… Show more Your Vision. Our Solution. Whether you have just started a new business or have been a familiar face on the market for years, it is no surprise to anyone that keeping up with the IT advancements is a challenge. LimTC's mission is to partner with you in taking your business to the next level. It could be as minor as helping you improve your sales, by offering our skilled sales team, to more advanced solutions, such as automatization of your processes through our licensed bpm'online CRM or development / enhancement of a software project. LimTc's goal is to realize what you visualize with our solutions.

• Senior Business Development Manager

  • Jan 2018 - Jan 2019

  Our mission is to bring your vision into a tangible realization. "Your Vision, Our Solutions." LimTC is an agile team of professionals specializing in the full life cycle of Technology services. Our spector of services covers pre-sales RFP/sales, business analysis, proof of concept (POC), software development, quality assurance, integration and support. Amongst all, we are a proud partner of bpm'online CRM which is a tool that can be customized to any business, and any need. We'll… Show more Our mission is to bring your vision into a tangible realization. "Your Vision, Our Solutions." LimTC is an agile team of professionals specializing in the full life cycle of Technology services. Our spector of services covers pre-sales RFP/sales, business analysis, proof of concept (POC), software development, quality assurance, integration and support. Amongst all, we are a proud partner of bpm'online CRM which is a tool that can be customized to any business, and any need. We'll help you personalize it or show you how it can be done to get you optimizing your business in no time. Responsibilities: - Meet and exceed sales targets set via project KPI's - Ensure that all sales enquiries are handled within sales guidelines - Ensure that all telephone calls are handled in a timely and professional manner - Undertake research to generate new business areas, client profiles and sales - Conduct appointments/presentations - Lead the follow up process - Effective communication to the Director of Sales of opportunities identified - Ensure clean and accurate records held - Maintain knowledge of all current promotions and product knowledge - Be accountable for the production of sales reports, activity reports on a daily/weekly basis - Record, analyse and report according to systems and requirements - Coach and train new staff through induction and on-boarding process



PeerSpot

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Review Expert at PeerSpot (formerly IT Central Station)

  • Oct 2019 - Present



eKomi - The Feedback Company

• Germany
• Technology, Information and Internet
• 100 - 200 Employee

• Sales Team Lead & Expert Voice of Employee

  • Apr 2018 - Jan 2019

  United States Our Chief People & Culture Officer firmly believes that employee engagement is not a nice to have nor is it a 'HR' topic – it is a, if not THE most vital component of any organization's success and in the utmost interest of any decision making board – large or small, local or global, public or private. You have a seat at the table, and yet It can be challenging to articulate and quantify the effect of strong employee engagement to your peers. If you are lucky having a strong engagement… Show more Our Chief People & Culture Officer firmly believes that employee engagement is not a nice to have nor is it a 'HR' topic – it is a, if not THE most vital component of any organization's success and in the utmost interest of any decision making board – large or small, local or global, public or private. You have a seat at the table, and yet It can be challenging to articulate and quantify the effect of strong employee engagement to your peers. If you are lucky having a strong engagement culture, can you tell why? And can you sustain it, let alone improve it? With eKomi Voice of Employee, you can. We do not only measure your status quo, we help you actively manage engagement at your company and to improve it – not only because it is the right thing to do, but because it makes huge commercial sense. If our Chief People & Culture Officer believes it, do you? I'd be delighted to have some of your precious time and show you how. Thank you for connecting!

• Global Account Executive

  • Jan 2018 - Apr 2018

  United States eKomi, The Feedback Company is Europe's premiere & largest independent provider of transaction-based reviews & ratings. As a Google worldwide partner with over 250+ employees and headquartered in Berlin, Germany and Los Angeles, California with offices in London, Paris, Madrid, and San Francisco, eKomi has gathered & published over 40,000,000 reviews for customers. More than 14,000 companies leverage eKomi´s social commerce solution to enable trust, increase sales, reduce returns, and… Show more eKomi, The Feedback Company is Europe's premiere & largest independent provider of transaction-based reviews & ratings. As a Google worldwide partner with over 250+ employees and headquartered in Berlin, Germany and Los Angeles, California with offices in London, Paris, Madrid, and San Francisco, eKomi has gathered & published over 40,000,000 reviews for customers. More than 14,000 companies leverage eKomi´s social commerce solution to enable trust, increase sales, reduce returns, and drive organic traffic through self-perpetuating User-Generated-Content. eKomi´s groundbreaking social commerce technology enables online businesses to generate seller ratings, customer reviews, product reviews, social recommendations, and create viral effects on websites, social media, and search engines allowing for a successful revenue generating impact. Responsibilities: - End-to-end key account management - Management Reporting and Forecasting - Review of account budgets and pricing, improving cost effectiveness - Development of excellent relationships with key customers across the globe, and of vertical market strategies to enhance growth - Development of global sales strategies in coordination with our Product and R&D team - Training and coaching of less experienced staff, mentor and trainer to new hires



bpm'online

• Business Development Manager

  • Oct 2017 - Feb 2018

  Boston, Massachusetts, United States bpm'online is a global provider of Customer Relationship Management (CRM) and Business Process Management (BPM) software solutions, well-established and one of the most successful CRM companies, with more than 600 employees and 6500 customers around the world. Bpm’online delivers end-to-end sales processes to manage the complete customer journey – from lead to order, and continued account maintenance. Best-in class technology enables the system to connect the dots between marketing… Show more bpm'online is a global provider of Customer Relationship Management (CRM) and Business Process Management (BPM) software solutions, well-established and one of the most successful CRM companies, with more than 600 employees and 6500 customers around the world. Bpm’online delivers end-to-end sales processes to manage the complete customer journey – from lead to order, and continued account maintenance. Best-in class technology enables the system to connect the dots between marketing, sales and customer service, allowing companies to effectively manage every stage of customer interactions.

• Global Sales Representative

  • Dec 2016 - Nov 2017

  Boston, Massachusetts bpm'online is a global provider of Customer Relationship Management (CRM) and Business Process Management (BPM) software solutions, well-established and one of the most successful CRM companies, with more than 600 employees and 6500 customers around the world. Bpm’online delivers end-to-end sales processes to manage the complete customer journey – from lead to order, and continued account maintenance. Best-in class technology enables the system to connect the dots between marketing… Show more bpm'online is a global provider of Customer Relationship Management (CRM) and Business Process Management (BPM) software solutions, well-established and one of the most successful CRM companies, with more than 600 employees and 6500 customers around the world. Bpm’online delivers end-to-end sales processes to manage the complete customer journey – from lead to order, and continued account maintenance. Best-in class technology enables the system to connect the dots between marketing, sales and customer service, allowing companies to effectively manage every stage of customer interactions.

• Inside Sales Specialist

  • Sep 2016 - Dec 2016

  United States Bpm’online is a premium vendor of process-driven cloud-based software for marketing, sales and service automation. The beauty and core value of bpm’online products are the out-of-the-box processes that guide users through the most effective actions to accelerate results. Users love bpm'online's engaging interface with its social look and feel, free from redundant information that keeps them focused on what's relevant. Responsibilities: - Understanding customer needs and… Show more Bpm’online is a premium vendor of process-driven cloud-based software for marketing, sales and service automation. The beauty and core value of bpm’online products are the out-of-the-box processes that guide users through the most effective actions to accelerate results. Users love bpm'online's engaging interface with its social look and feel, free from redundant information that keeps them focused on what's relevant. Responsibilities: - Understanding customer needs and requirements - Research accounts, identify key players and generate interest - Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails - Maintaining and expanding database of prospects within an assigned territory - Routing qualified opportunities to the appropriate sales executives for further development and closure



1DEA.me

• Ukraine
• Design Services
• 1 - 100 Employee

• International Sales Manager

  • Sep 2015 - Sep 2016

  Kiev, Ukraine Ukrainian First Maps of the World, Europe and Ukraine from scratch layer the Travel the Map ™ , motivational posters # 100del and desires map of the Dream & the Do - all this we have created! You can buy all these products in our shop. Responsibilities: - High growth and fast paced end-to-end sales funnel management - Implementation of strategic business plan for expansion and strong market positioning - Building and promoting of strong, long-lasting customer… Show more Ukrainian First Maps of the World, Europe and Ukraine from scratch layer the Travel the Map ™ , motivational posters # 100del and desires map of the Dream & the Do - all this we have created! You can buy all these products in our shop. Responsibilities: - High growth and fast paced end-to-end sales funnel management - Implementation of strategic business plan for expansion and strong market positioning - Building and promoting of strong, long-lasting customer relationships - Management Reporting including Forecasting and Results Tracking - Identifying market expansion potential into emerging markets and new market opportunities Show less



madeheart.com.ua

• Client Services Manager

  • Nov 2014 - Jun 2015

  Kiev, Ukraine Responsibilities: - Engagement and inquiy management across multiple channels - Monitoring and ensuring of high customer satisfaction scores - Keeping accurate records of discussions or correspondence with customers Additional responsibilities as Online Content Manager, constantly improving our online presence through quality translations, ensuing effective databaes management, updating and extending product offering and online catalog, End-to-end ownership of customer… Show more Responsibilities: - Engagement and inquiy management across multiple channels - Monitoring and ensuring of high customer satisfaction scores - Keeping accurate records of discussions or correspondence with customers Additional responsibilities as Online Content Manager, constantly improving our online presence through quality translations, ensuing effective databaes management, updating and extending product offering and online catalog, End-to-end ownership of customer engagement and satisfaction measures.

• Online Content Manager

  • Aug 2014 - Nov 2014

  Kiev Region, Ukraine MADEheart — is a distribution company. Our main function is the distribution and sale of handmade goods in thousands of stores with a consumer audience of millions people. Responsibilities: - Monitoring and ensuring relevance of information place on the market - Providing quality translation of handmade products - Working with Databases - Filling the product catalog (specification, description, photos and intstructions) - Monitoring correspondence and maintaining… Show more MADEheart — is a distribution company. Our main function is the distribution and sale of handmade goods in thousands of stores with a consumer audience of millions people. Responsibilities: - Monitoring and ensuring relevance of information place on the market - Providing quality translation of handmade products - Working with Databases - Filling the product catalog (specification, description, photos and intstructions) - Monitoring correspondence and maintaining positive contact with clients



Freelance translator/interpreter

• Translation and Localization
• 700 & Above Employee

• Freelance Translator/Interpreter

  • May 2012 - Mar 2014

  Kiev Region, Ukraine Responsibilities: - High-end verbal and written translation services - Official translator at conferences and meetings - Conversion of books, publications and web pages into target language - Editor and proof reader of popular publications - Foreign visitor service provider incl. communication and mediation services - Product and service adaptations across multiple languages and cultures