Educator

• Jul 2023 - Present

-Implementing and evaluating a stimulating and diverse weekly program relevant to the developmental needs of the children, including those with additional needs. -Manifesting positive interactions between all children through high quality program planning. -Documenting child observations of individuals or groups of children for planning purposes. -Helping operate the program within the National Quality Standards for Outside School Hours Care. -Programming administration which is completed on a daily basis, ie. Incident reporting, changes to attendance, cleaning roster, daily checklists, etc. -Ensuring the space and equipment are cleaned before and after preparation of food. -Communication with families, community and school contacts. -Develop and maintain a positive professional relationship with families and provide updates as to their child's progress, behaviour and achievements. -Establish and maintain open communication with the school community. -Regularly contributing and advertising program activities in the school newsletter. -Attending to any family complaints in a timely manner and escalate to the Coordinator Show less

IELTS Instructor

• Jul 2023 - Present

Senior Student Counselor - Team Lead

• Nov 2021 - Jun 2023

handling a team of three, by assigning tasks in relevance to marketing and direct partnerships with universities, application support and coordination of general operations in line with success of a students' application.• Working closely with students to develop solution and set achievable goals in terms of studying abroad• Providing one-on-one career guidance and skill assessment with career development.• Identifying individual needs using a variety of techniques including guidance interviews,psychometric assessment, computer-aided guidance packages.• Guiding students prepare for admission applications and tests.• Offering referrals to outside resources in terms of study abroad facilitation.• Liaising with third party agents in the interest of the students when planning study options; such aschoice of universities and countries.• Monitoring and following up with higher study application progress with universities.• Listening to students’ academic, social and emotional concerns when suggesting study abroadoptions.• Assisting with conflict mediation between students and the university.• Establishing link with relevant agencies and institutions to keep up to date with professional andacademic developments.• Participating in review and development of university guidance seminars to ensure continuedrelevance to ever-changing needs of the students. Show less

Student Counselor

• Nov 2021 - Jun 2022

Providing support and guidance counselling to help students achieve goals set out. Assist students with making informed choices about their future study abroad pathways while assessing each individual student through psychological testing and provide relevant feedback for successful decision-making.

Marketing Communications Specialist

• Jan 2022 - Oct 2022

Elevated DeltaSpike Cybersecurity’s brand image by developing core brand fundamentals, optimising marketing tools such as SEM, adhering to strict campaign deadlines for client satisfaction and designed the material wallet to keep up with brand identity. Key Accomplishments: 1. Built the brand foundation (market research, industry analysis, amplified USP and Buzzwords & implementation of niche based marketing). 2. Marketing tools enhancement (enhanced KPI’s using SEO & SEM, refined ROI’s and drove down cost-per acquisition using search engine friendly copywriting). 3. Managed campaigns from beginning to end while following strict deadlines to ensure client satisfaction. 4. Designed all marketing collaterals (brochures, logos, catalogues & corporate profiles). 5. Refined digital marketing (revamped the website, created content for all social media channels). Show less

Marketing Coordinator

• Nov 2015 - Oct 2021

Acted as the principal point of contact between ILM Traders and customers, by maintaining positive relations and communicating product benefits while coordinating marketing related activities. 1. Conducted frequent global marketing research for timely service improvements. 2. Created and published all marketing material in line with marketing plans. 3. Planned and implemented allmarketing and promotional campaigns – Print media in support of sales objectives. 4. Managed and improved lead generation campaigns, measuring results. 5. Monitored and reported on effectiveness of marketing communications on a regular basis. 6. Timely formulated and distributed a variety of market relevant marketing materials. 7. Worked closely with design and digital agencies for effective roll out of brand campaigns. 8. Engaged in brand worthy partnerships with overseas and local customers. 9. Prepared and presented periodic marketing related reports. 10. Maintained effective internal communications on company vision, corporate activities and marketing engagements. 11. Liaised with CSM team to execute effective customer experience model and stakeholder retention plan. 12. Went the extra mile to engage customers. Show less

Marketing Intern

• May 2017 - Sep 2017

Provided administrative duties in developing and implementing marketing strategies while assisting marketing team with curating content for all marketing channels. • Collected quantitative and qualitative data from marketing campaigns. • Performed market analysis and research on competitors. • Supported the marketing and advertising team in daily administrative tasks. • Managed and updated Infinity Vacations database and customer relationship management systems (CRM). • Assisted in curating content for marketing channel that enhances brand identity. Show less