Jae Lee

Workplace Inclusion Strategist at Gateway Association Edmonton - Calgary
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Contact Information
us****@****om
(386) 825-5501
Location
CA
Languages
  • English Professional working proficiency
  • Korean Native or bilingual proficiency

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5.0

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Hector Flores

Jae is an admirable professional. He is very organized and easy to work with. Jae's approach as a leader with his team is kind and result oriented. As a client, he can communicate his ideas clearly, taking care to follow the institutions brand standards and communication policies. It's a pleasure to work with him.

Janine Violini

Jae is a uniquely talented individual: his strong technical skills are applied with innate critical thinking and a compassionate, exemplary leadership style. He demonstrated this combination of strengths time-after-time in the classroom environment. Instead of simply giving the quick answer when a classmate needed help, Jae carefully considered the individual’s needs and then offered assistance that inspired learning in a non-threatening manner. Jae’s attitude, demeanour, and work ethic would be an asset in any work environment.

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Credentials

  • Mental Health First Aid
    Mental Health Commission of Canada
    Apr, 2022
    - Nov, 2024
  • Build a More Equitable and Inclusive Workplace
    LinkedIn
    Dec, 2021
    - Nov, 2024
  • Communicating Across Cultures
    LinkedIn
    Nov, 2021
    - Nov, 2024
  • Diversity, Inclusion and Belonging
    LinkedIn
    Nov, 2021
    - Nov, 2024
  • Career Planning - Career Hero – The Aha! Moment
    Career Hero Academy
    Sep, 2020
    - Nov, 2024
  • Multipliers: How the Best Leaders Make Everyone Smarter (Blinkist Summary)
    LinkedIn
    Oct, 2019
    - Nov, 2024
  • How to Be a Positive Leader (Blinkist Summary)
    LinkedIn
    Sep, 2019
    - Nov, 2024
  • Interpersonal Communication
    LinkedIn
    Sep, 2019
    - Nov, 2024
  • Career Planning - Get Hired Methodology
    Sheila Musgrove
    Jan, 2018
    - Nov, 2024
  • Diploma, Administrative Information Management
    SAIT Polytechnic
    May, 2011
    - Nov, 2024
  • 6 SIGMA Green Belt
    Hyundai Marine & Fire insurance
  • Business Analysis Certificate
    Mount Royal University Continuing Education
  • Core MBA (Major courses - Accounting, Human Resources, Strategic Management and Marketing)
    Manager Society, Seoul Korea
  • ISO 9000
    KMA Korea Management Association
  • MS Office Specialist - Excel, Word, PowerPoint
    Microsoft
  • Project Management Certificate (Student Exchange Program)
    ITE College, Singapore
  • Traffic Accident Investigation Certificate (9 Courses)
    Northwestern University

Experience

    • Canada
    • Individual and Family Services
    • 1 - 100 Employee
    • Workplace Inclusion Strategist
      • Jan 2022 - Present

      - Promote the business case for disability inclusion in the workplace – leading inclusion - Promote our employer services and supports as well as individual job seekers - Acquire job interviews for Gateway candidates and provide interview support - Prepare and co-facilitate Sustainable Workforce / Diversity presentations for business - Teach goal setting, job search strategies, personal presentation and interview skills - Facilitate job-seeker workshops, including curriculum development and implementation - Develop working partnerships with business, and other human services organizations Show less

    • Canada
    • Human Resources Services
    • 100 - 200 Employee
    • Facilitator - TIMW Program (Targeted Initiative for Mature Workers)
      • Aug 2020 - Jan 2022

      - Facilitated workshops on personal development, career development, computer training and etc.. - Created and revamped workshop curriculum content and course materials with their lesson plans - Counselled clients to develop effective job search strategies and assist to overcome barriers to employment and assist client with developing an informed choice - Advised clients of implementing effective employment search strategies, writing resumes and developing interview skills - Worked co-operatively with community groups and agencies, businesses and other organizations involved in providing career planning resources Show less

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Coordinator, English Language Foundations Program
      • Jul 2017 - Jul 2020

      - Played a key role in collaborating with Academic Chair and other program faculty members to develop community liaison strategies, promote student success and create innovative program promotion strategies while enabling the department to increase enrolment.- Networked and collaborated with several student recruitment agencies, immigrant support organizations and other communities to keep programs more marketable in and outside of Canada.- Planned and delivered program information sessions / workshops, including coordinating logistics and presenting to prospective students and their influencers.- Developed and improved the English program admission requirement guidelines and strategies to accept strong prospective students for the program as well as increase enrollment.- Collaborated with Career Readiness course (Ready to Teach) stakeholders to revise course materials and marketing collaterals as well as keep up with the most current employment trends around post-secondary institutions.- Facilitated biweekly career planning workshops with approximately 150 ESL students per term to advise them of preparing for their career paths, such as resume writing, LinkedIn profile development and networking.- Developed the English language program evaluation / feedback process and templates to improve the course delivery quality as well as enhance the student’s course satisfaction.- Acted as the lead advisor to assist newcomers with the Alberta Works learner income support funding application process to help take the English language program without having any financial concerns.- Planned, coordinated and executed the business roadmap to launch the English Assessment Test (IELTS) Centre at SAIT in May 2018- Administered, organized and ran IELTS (International English Language Testing System) tests in accordance with IELTS rules and regulations from the British Council in an environment that enabled test takers to perform their best. Show less

    • Quality Assurance, Professional and Leadership Programs, School of Business
      • Apr 2016 - Jun 2017

      - Developed / managed course material inventory tracking system to ensure the required materials are prepared as needed and prevent unnecessary inventory management costs from incurring.- Created program revenue and expense reports to assist academic chair and marketing team leaders to easily capture the current financial trends / statistics.- Maintained a high quality standard for course materials, including but not limited to handouts, course modules and slide decks to increase the marketability of relevant courses and programs.- Updated the online curriculum management system with accurate, current course and program information provided by stakeholders.- Advised prospective students of the admission guidelines and program / course information.- Ensured that student service activities were maintained including course schedules, course registration, instructors in courses and replying to any inquiries from students, instructors and all the other stakeholders. Show less

    • Canada
    • Oil and Gas
    • 700 & Above Employee
    • Business Analyst
      • Feb 2011 - Dec 2015

      - Developed capital projects’ milestone progress and project closure progress templates / reports to help team managers and project managers to manage projects more efficiently, supplementing SAP to provide relevant, meaningful data and reports. - Created capital projects’ master data spreadsheets with 20 different standard project schedules (planned vs. actual) and 7 different financial data categories for 300 capital projects. These were used as the database tools for analyzing projects at management’s request or stakeholder’s request in a timely manner. - Developed capital project performance review template / report to assist managers to efficiently evaluate all the projects’ performances with regard to budget vs actual and planned operation dates vs actual operation dates. - Spearheaded the budget set-up process and calculation templates for $200MM measurement projects to efficiently build their annual capital budget while reducing the amount of time for calculating by 60%. - Led the capital budget process for $900MM in compression projects and reduced the variance from 35% to 15%. - Developed the calculation template for operating expense budgeting and forecasting, which reduced the calculation errors by 95%. - Developed reports to show cost and labour hours charged to capital projects or teams. This gave the leadership team information on timesheet entry activities and labour spent on capital projects. - Established the major project group’s workforce plan data collection process and created the analysis and reports for the major projects’ VP resource management steering committee. These were the first in-depth reports presented to the meeting in the organization. - Developed the process and standard rules to collect the efforts of 10 disciplines for capital projects by project type and project phase. This data and process was used to create the long term workforce forecast analysis for project team and engineering support mangers Show less

    • Office Manager
      • Nov 2007 - Aug 2008

      - Set up the annual operating budget - Administered the daily, weekly, and monthly class schedules - Resolved conflict with tact and diplomacy - Set up the annual operating budget - Administered the daily, weekly, and monthly class schedules - Resolved conflict with tact and diplomacy

    • South Korea
    • Financial Services
    • 1 - 100 Employee
    • Deputy General Manager, Claims Service Centre
      • Apr 2005 - Nov 2007

      - Developed exceptional business strategies and procedures with team members to lower loss ratio by $1.5MM per year for a claim service centre. These were the main evaluation factor that won the best team of the year award for the insurance company in Korea.

    • Senior Business Analysis Manager, Strategy Team
      • Apr 2004 - Mar 2005

      - Led the project team that developed innovative, excellent customer service system and strategies, such as customer monitoring system and GPS tracking for the first time in the auto insurance industry in Korea. These new innovative systems led the company to the highest levels of customer satisfaction in the industry and aligned with the company’s marketing strategies to increase market share and profit.

    • Claims Service Team Manager, Claims Service Centre
      • Apr 2003 - Mar 2004

      - Established work procedures and business strategies to cut down costs / loss ratio by 5%- Set up the claim service centre’s annual budget and managed its operating expense on / under budget

    • Business Analysis Manager, Central Region Strategy Team
      • Aug 2001 - Mar 2003

      - On behalf of the company, played a key role in revising the car insurance policy and improving the car insurance business systems for the South Korea insurance industry- Acted as a monthly columnist for the Daejeon Daily which was a widely read local newspaper. My column gave advice to readers about insurance matters and concerns that they may come across in their daily life.

    • Senior Business Analyst, Strategy Team
      • Jul 1996 - Jul 2001

      - Established work procedures and strategies to cut down costs / loss ratio by 5% for the whole auto insurance group- Improved / developed scientific traffic accident investigation procedures and its training programs for 360 bodily injury adjusters- Created high level workforce forecast reports and recommendations including quarterly analysis of productivity and work efficiency for 12 claim service centres and 360 bodily injury claim adjusters enabling the leadership team to make decisions on hiring strategies and budget.- On behalf of the company, played a key role in revising the car insurance policy and improving the auto insurance business systems for the South Korea insurance industry Show less

    • Bodily Injury Claim Adjuster
      • Mar 1993 - Jun 1996

      - Won the best employee of the year award

Education

  • Kyung Hee University
    Bachelor of Commerce, International Trades (Economics)
    1986 - 1993

Community

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