Experience

BCITS (Business Consulting & IT Solutions Ltd)

• United Kingdom
• Airlines and Aviation
• 1 - 100 Employee

• CIO & CEO - Canada, USA, India & Middle East

  • Jan 2005 - Present

  Innovates and Executes Global Business and Technology Solutions & Transformations Contract and Seconded positions: CIO & Joint President for numerous International Airports (Toronto Pearson, London City, Delhi, Ahmedabad, Hyderabad, Istanbul, Philippines, Bahrain, Dubai, and Maldives) • Business Rejuvenation – Expertly transitioned an active airport to a new IT system without disruption by proficiently following an Operational Readiness and Airport (ORAT) program for the introduction of new infrastructure. • Under Budget Project Management – Generated bottom-line benefits by creating a strategic project plan, critical milestones, achieving goals. • Business-Focused Improvement – Reduced support costs and improved efficiencies by designing an IT strategy and introducing an IT department, including recruiting and training staff. • Business Empowerment – Conceptualized and implemented a performance evaluation model for training, human resource structure, goal sheet definition, and performance evaluations that paved the way for the organization to transform into a sustainably profitable business • Business Analysis – Secured the Master Systems Integrator (MSI) contract, leading a team, to chart and integrate over 50 IT systems, resulting in a seamless transition to the new concourse. • Customer-Centric Innovation – Exceeded expectations by implementing a modern customer check-in system. • Salvaged Project – Skilfully reorganized the team, assigning responsibilities to turnaround the delayed IT implementation project. • Cost Optimization – Designed and installed over 50 IT systems for a greenfield airport, adeptly reducing the contract cost CIO Advisory Services | IT Strategy and Planning Roadmap | Creating Excellence in IT Solutions and Service Delivery | Projects and Programmes Delivery IT Integration | Customer Focus | IT & Operational Risk Management | Innovation and IT Ecosystems | Training and Leadership Development Show less



Adani Group

• Utilities
• 700 & Above Employee

• Joint President & Chief Information Officer - Airports (Advisor)

  • Nov 2019 - Jul 2020

  Lead a Multidisciplinary Team to Manage 6 Airports Strategic Roadmap – Charted a 5-year roadmap for the IT strategy at 6 airports, including all critical systems, the organizational chart, and recruitment. Leadership Recruitment - Entrusted to select the candidates for the top 3 levels of the organizational chart. Lead a Multidisciplinary Team to Manage 6 Airports Strategic Roadmap – Charted a 5-year roadmap for the IT strategy at 6 airports, including all critical systems, the organizational chart, and recruitment. Leadership Recruitment - Entrusted to select the candidates for the top 3 levels of the organizational chart.



GMR Group

• India
• Construction
• 700 & Above Employee

• CEO - Smart Cities

  • Jan 2016 - Jun 2016

  Enabled Business Growth – Developed a comprehensive business strategy with a scope that included finance, clients, partners, and the team structure, securing the business model's approval and creating Smart Cities. Improved Public Safety – Collaborated with the state police to reduce crime in certain areas by utilizing cutting edge technology. Leading and establishment of a new business unit, as GMR Smart Cities Enabled Business Growth – Developed a comprehensive business strategy with a scope that included finance, clients, partners, and the team structure, securing the business model's approval and creating Smart Cities. Improved Public Safety – Collaborated with the state police to reduce crime in certain areas by utilizing cutting edge technology. Leading and establishment of a new business unit, as GMR Smart Cities



Delhi International Airport Ltd

• India
• Airlines and Aviation
• 400 - 500 Employee

• Chief Information Officer & Vice President IT

  • Feb 2010 - Dec 2015

  Revitalized Technology Approach, Deploying Cutting-Edge Solutions and Driving Business Growth. Consultive Leadership – Conferred with CEO and The Board on critical IT systems for a new $1.7Bn terminal, the largest terminal in South Asia, and the 5th largest airport in the world. IT System Integration – Advanced IT service delivery by designing and integrating over 70 IT systems, allowing for autonomy of data exchange between systems, resulting in increased traveller satisfaction. Effective Staffing – Bolstered IT talent, streamlining and stabilizing operations by recruiting 300+ IT professionals, managing a 24/7 operation. Generated Revenue – Capitalized on technology to transform the department from a cost centre to a revenue driver by creating a business model with a pricing schedule for various IT services, saving $M's of the budget in the second year. Fostered Stakeholder Relationships – Cultivated positive and productive relationships with interdisciplinary stakeholders to work effectively as a single community, and creating a Campus Area Network of Services. • Design, implementation and transition of new green-field and brown-field Airport projects for multiple global airports. • Successful in transitioning an IT systems glitch-free opening and operations for four Airport terminal buildings in five years. • Responsible for $350 Million for IT systems projects for multiple airports. • Creating and managing a Business model to fund an airport’s IT Project costs of $255 Million. • Member of the senior executive team defining key strategic business objectives and leveraging IT’s capabilities. • Global relationships with top senior officials of various technology and aviation organisations. • Producing high performance and team-work based culture to support reduction of costs. • Reduced inventories by 35% Show less



GMR Group

• India
• Construction
• 700 & Above Employee

• Chief Information Officer - Hyderabad Int'l Airport

  • Mar 2006 - Jan 2010

  Headhunted to plan & design the project for the entire IT Systems at a new Greenfield airport.Systems Integration of 50+ systems.Recruitment and Developing an IT project management & Operations team.Achieved 100% glitch-free opening of a new airport.Reducing project costs and overruns by identifying and treatment of risks.Board level presentations.Reducing outsourcing costs of $20M+ by developing, training and mentoring in-house IT professionals. Designing new passenger, cargo, and air traffic terminal buildings.Disaster recovery and high availability systems, to ensure 99.999% up-time. Show less

• Assoc. Vice President

  • Mar 2006 - Oct 2008

  Design, planning, development and integration of entire airport IT systems

• Program Manager & General Manager - Airport IT Systems

  • Jul 2006 - Mar 2008

  Green-field Airport Program Management.Responsible for Airport Information Technology and Communication Systems. Full Systems Integration. Testing and Commissioning. Building and managing a team of professionals and senior IT management.Co-ordination with all stake holders and interfacing with all sub-contractors/suppliers.



ISG - Istanbul Sabiha Gokcen International Airport

• Türkiye
• Airlines and Aviation
• 400 - 500 Employee

• IT Strategic Advisor/IT Program Director

  • Feb 2008 - Dec 2009

  Senior IT Advisory to advise the Board and senior executive team on the IT strategy and Project Management. Program Director to lead, design and direct the IT project management teams for the new airport terminal building in a world record time of 14 months. Providing IT strategies for the project of a new terminal building. P&L responsibility and delivery of the IT systems for the project. Motivating and leading a team of multi-lingual project management professionals. Reduction of vendor costs by 40%. Show less



London City Airport

• United Kingdom
• Airlines and Aviation
• 200 - 300 Employee

• ICT Director/Head of Information Technology & Communications

  • May 1994 - Feb 2006

  • Full P&L responsibility with hardware & software purchases, with control of over £5m assets.• Strategic development - evolving the IT strategy to align with the business goals and objectives.• Implementation of various aviation related technologies, such as Common User Terminal Equipment (CUTE), Real time Flight Information Display Systems (FIDS),Biometric security system – implementation of UK’s first airport wide biometric security access control system.• Wireless Internet Access – first UK airport to introduce terminal wide access for customers.• Mobile User Project – Implementation of mobile services and access by staff to aid prompt business decisions.• Finance & Billing Systems (FBS) – Implementation of FBS and design of financial models for forecasting purposes in Excel, used by the exec board to achieve a bond issue of £100m. Show less

• General Manager Information Technology

  • May 1994 - Feb 2006

  • Head of I.S & Telecommunications (Aug 01– 2006)• Information Systems Manager (Jan 98 – July 01)• Y2K Project Manager (Feb 99 – Mar 00)• Information Systems Controller (Mar 96 – Dec 97)• I.T Co-ordinator (Apr 95 – Feb 96)• Statistics Co-ordinator, Assistant accountant (May 94 – Mar 95)