Experience

Bloomberg Industry Group

• United States
• Information Services
• 700 & Above Employee

• Associate Web Producer

  • May 2022 - Present



Enovational

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Coordinator

  • Aug 2020 - Mar 2022

  Washington, District of Columbia, United States - Analyzed complex client workflows and business rules to determine user needs and propose solutions to reduce processing time, and improve customer service and business value with custom-built front-end portals, web forms, in app communication and account management and back-end processing and reporting and analytics - Translated use cases to user stories and collaborate with designers and developers to prioritize features for the product roadmap and identify potential gaps -… Show more - Analyzed complex client workflows and business rules to determine user needs and propose solutions to reduce processing time, and improve customer service and business value with custom-built front-end portals, web forms, in app communication and account management and back-end processing and reporting and analytics - Translated use cases to user stories and collaborate with designers and developers to prioritize features for the product roadmap and identify potential gaps - Contributed to backlog grooming, sprint planning, product configurations, and quality assurance testing - Gave client demos to show latest improvements during the agile sprint development process and record feedback for acceptance and/or needed iterations - Facilitated user acceptance testing sessions and gather stakeholder feedback and approval - Investigated and report bugs and defects to developers and the quality assurance team Show less



Dechert LLP

• United States
• Law Practice
• 700 & Above Employee

• Digital Marketing Consultant

  • Apr 2020 - Aug 2020

  Philadelphia, Pennsylvania, United States - Consulted on the firm’s product content management strategy to help the organization achieve its goals



Self-employed

• User Experience Designer

  • Jan 2020 - Aug 2020

  - Website and mobile app auditing and consulting using market research, user surveys, and customer interviews - Synthesized data and created user journeys to develop a product strategy - Created new site architecture, wireframes, and prototypes for a more user-focused product design experience



Springboard

• United States
• E-Learning Providers
• 700 & Above Employee

• User Experience Design Immersive

  • Jul 2019 - Dec 2019

  • Full-time 400+ hour mentor-led immersive with a project-based approach to learning user-centered design methods including various methods of user research, synthesis and presentation, ideation, wireframing, prototyping and presenting to stakeholders



Dechert LLP

• United States
• Law Practice
• 700 & Above Employee

• Digital Product and Marketing Coordinator

  • Jan 2018 - May 2019

  Philadelphia, Pennsylvania, United States - Helped lead the new design of the firm’s global website on time and under the $1M+ budget - Conducted product research, analysis, user interviews, and collaborated with internal stakeholders to develop the information architecture, UI designs, and prototypes - Product manager of the firm’s CMS (Adobe Experience Manager), digital asset manager, and email marketing platform where I interfaced with stakeholders and oversaw the implementation of new features, microsites, QA testing… Show more - Helped lead the new design of the firm’s global website on time and under the $1M+ budget - Conducted product research, analysis, user interviews, and collaborated with internal stakeholders to develop the information architecture, UI designs, and prototypes - Product manager of the firm’s CMS (Adobe Experience Manager), digital asset manager, and email marketing platform where I interfaced with stakeholders and oversaw the implementation of new features, microsites, QA testing, documentation creation and overall updates - Utilized Google Analytics dashboards to test content strategies and improve interactions and visits by 65%. - Tracked and compiled analytics reports for web and email campaign KPIs - Developed internal processes/workflows to onboard and train over 150 global workers across departments

• Digital Product and Marketing Assistant

  • Jan 2016 - Dec 2017

  Philadelphia, Pennsylvania, United States



Vantage Labs LLC

• United States
• Software Development
• 1 - 100 Employee

• Product Associate

  • Oct 2014 - Sep 2015

  New Hope, Pennsylvania, United States - Researched opportunities of improvement for DigitalSports product, a platform for high school athletic associations to manage athletic programs, that increased engagement by 20%+ - Collaborated with the product team to help iterate on the user experience and marketing for FormREleaf, an AI-driven paperless registration system - Helped clean up the firms CRM platform and improve data quality and efficiency