Experience

Volkswagen Digital Solutions

• Portugal
• IT Services and IT Consulting
• 300 - 400 Employee

• Infrastructure Engineer at MSAE

  • Jul 2022 - Present

  Lisbon, Portugal



Dicas de Infra

• Brazil
• Information Technology & Services

• Colunist

  • Jan 2021 - Jan 2023

  São Paulo, Brasil Committed to create articles to help colleagues who are always looking for new knowledge and tips, after all, all help is valid.



SOUZAMAAS

• Brazil
• Business Consulting and Services
• 100 - 200 Employee

• Information Technology Operations Manager

  • Apr 2021 - Jul 2022

  São Paulo, Brasil Key Responsibilities Manage about 400 endpoints Leading a team with 4 people Configure, Install, Test, Commission and Document the network and security solutions Manage network devices: Firewalls (Sonicwall, Sophos and PfSense) Wireless Networks: Ubiquiti, Deco. Lead the IT Team to attende our clients with an ITSM framework Maintain our contracts and relashionship with their clients Manage and maintain Windows Servers Azure - Landing Zones, Azure Migrate, Vnet, Subnets… Show more Key Responsibilities Manage about 400 endpoints Leading a team with 4 people Configure, Install, Test, Commission and Document the network and security solutions Manage network devices: Firewalls (Sonicwall, Sophos and PfSense) Wireless Networks: Ubiquiti, Deco. Lead the IT Team to attende our clients with an ITSM framework Maintain our contracts and relashionship with their clients Manage and maintain Windows Servers Azure - Landing Zones, Azure Migrate, Vnet, Subnets, Peerings, Hub-spokes, App Services - App Gtw, Rbac, AAD Roles, Policy, Azure Devops - Scrum - Boards, Pipelines, Repos ITIL methodology Technical Skills Used N-Able RMM Azure (Virtual Machines, Gateways vpns, Application Services) AWS (Managing zones on Route53 and maintaing containers on Lightsail) Microsoft 365 (Intune, Exchange Online, Teams, Sharepoint) Migration sharepoint (file server), Exchange Mails (on premisses to cloud) Zabbix monitoring (deployed on Azure) Powershell scripiting to maintain office and azure services. Show less



TechPartners BR

• Brazil
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Operations Manager - Founder

  • Apr 2017 - Mar 2021

  São Caetano do Sul, São Paulo, Brazil Work with some tech solutions: DB - Microsoft SQL Server, MySQL; OS – Win Svr 2008 up to 2022, Win 10 & 11; Email server – Exchange Svr 2010/2013, Cloud hosts; Firewalls – Endian, PFsense, BRMA, Omne, SonicWall, Sophos, Draytek, Ubiquiti EdgeRouter; Server Roles: Active Directory – Creation, maintenance and manage domains, GPO, managing dns zones, fsmos; File Server – Permission and maintenance; VMs Hosts: VmWare, Proxmox, Microsoft HyperV; WDS; SCCM; RMM Nable; Microsoft… Show more Work with some tech solutions: DB - Microsoft SQL Server, MySQL; OS – Win Svr 2008 up to 2022, Win 10 & 11; Email server – Exchange Svr 2010/2013, Cloud hosts; Firewalls – Endian, PFsense, BRMA, Omne, SonicWall, Sophos, Draytek, Ubiquiti EdgeRouter; Server Roles: Active Directory – Creation, maintenance and manage domains, GPO, managing dns zones, fsmos; File Server – Permission and maintenance; VMs Hosts: VmWare, Proxmox, Microsoft HyperV; WDS; SCCM; RMM Nable; Microsoft 365; AWS; Azure. Scripting and automation tasks using powershell Show less



NBCUniversal

• United States
• Entertainment Providers
• 700 & Above Employee

• IT Support Engineer (Contractor by Apton)

  • Jan 2017 - Apr 2017

  São Paulo, Brazil Administration of the entire technological park of the unit in São Paulo, performing troubleshooting and managing calls and participating in projects that were proposed by the central IT team in London, performing daily environment checks routines and sending reports to the IT manager Kevin Young.



ITGROUP

• Brazil
• IT Services and IT Consulting
• 1 - 100 Employee

• Infrastructure Administrator

  • Jan 2016 - Jan 2017

  São Paulo, Brazil Allocated at Sanofi-Aventis, I was part of the Infrastructure team, performing Data Center monitoring, troubleshooting on client servers, Exchange and Active Directory administration. Participated in the replication troubleshooting project between AD's at Hospital do Coração, where there were 5 domain controller servers with replication interrupted between them, I was responsible for restoring SYSVOL replication between the 5 servers, implementing improvements in the domain structure, among… Show more Allocated at Sanofi-Aventis, I was part of the Infrastructure team, performing Data Center monitoring, troubleshooting on client servers, Exchange and Active Directory administration. Participated in the replication troubleshooting project between AD's at Hospital do Coração, where there were 5 domain controller servers with replication interrupted between them, I was responsible for restoring SYSVOL replication between the 5 servers, implementing improvements in the domain structure, among others. At C&A Modas, I participated in a project at the central office where I was responsible for the upgrade of more than 100 workstations to Windows 10 via System Center, I also participated in projects to update the service pack of servers in stores throughout Brazil and migration of meetings for Office 365. Show less



Server Quest Tecnologia

• Supervisor IT

  • Dec 2013 - Dec 2015

  São Paulo, Brazil Server management (Windows Server, Elastix, BRMA and Endian Firewall, Email) Backup policy management (Iomega Storage, automation via .bat files) Supervision of support teams. Conducting daily checklists for customers so that the entire customer environment is in complete control and security.

• Infraestructure Admin

  • Aug 2012 - Nov 2013

  São Paulo, Brazil Maintenance and creation of backup policies Maintenance of Windows Server 2003, 2008, 2012 environments Service to users Maintenance of email servers, proxy, firewall and telephony systems

• Support Trainee

  • Apr 2012 - Jul 2012

  São Paulo, Brazil User service Desktop and operating system support structured cabling