Rachel Smith Jahnz

UX Strategist, Designer, and User Researcher at Sky Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Minneapolis, Minnesota, United States, US
Languages
  • French -

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Heather Cannon

In May 2016, Rachel volunteered to help redesign my non-profit organization's website and launch it on a new platform. She spearheaded the project in finding an appropriate theme to create the site. She researched options to transfer old blog posts from one platform to another and various plugins to enhance our new site. She met with my regularly to show the progress of the site or ask for additional information was needed. She launched our new website in May 2017 and continues to support it as we add or update content on each page. Rachel is a creative talent that is committed and dedicated to ensuring her clients have a functional and engaging website. I highly recommend Rachel as UX Designer and Researcher for any team.

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Experience

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • UX Strategist, Designer, and User Researcher
      • Dec 2021 - Present

    • Liberia
    • Non-profit Organizations
    • 1 - 100 Employee
    • Web/UX Design Volunteer
      • Jun 2016 - Present

      I currently help maintain the current Uniting Distant Stars website with various Wordpress plug in and web design/development projects. From 2017 to now I collaborate in editing web content, provide expert UX advice, creating a vibrant, distinct, pixel perfect, responsive design Wordpress theme, thus driving traffic and enhanced non-profit growth. From 2016 to 2017, I established color schemes, typography, icons and other graphic assets with UDS Staff to build the Visual Design of the new unitingdistantstars.com, created Low and High Fidelity Mockups, and organized Information Architecture and Developed code as needed. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Senior UX Designer and Researcher
      • Aug 2019 - Feb 2020

      I was in charge of assessing various UX/UI elements of Optum Developer, recruiting users for testing, gathering feedback and compiling data from testing sessions and presenting data and next steps to my superiors I was in charge of assessing various UX/UI elements of Optum Developer, recruiting users for testing, gathering feedback and compiling data from testing sessions and presenting data and next steps to my superiors

  • Wells Fargo (Contract)
    • Greater Minneapolis-St. Paul Area
    • UX Designer
      • Apr 2019 - May 2019

      I collaborated with two business analyst teams in designing and wireframing a Wealth Management portal to be used by Wells Fargo clients nationwide I collaborated with two business analyst teams in designing and wireframing a Wealth Management portal to be used by Wells Fargo clients nationwide

    • Government Administration
    • 700 & Above Employee
    • User Experience Researcher/Advocate
      • Sep 2017 - Aug 2018

      I directed a group of colleagues in gathering User Feedback from various Twin Cities nonprofits which helped improve the look and feel of skills-building modules taken by tens of thousands of users annually I directed a group of colleagues in gathering User Feedback from various Twin Cities nonprofits which helped improve the look and feel of skills-building modules taken by tens of thousands of users annually

  • Best Buy (Contract)
    • Greater Minneapolis-St. Paul Area
    • UX Research Assistant
      • Mar 2017 - Apr 2017

      I assisted in gathering data and carrying out tasks during a User Research project affecting Best Buy employees and customers nationwide. I assisted in gathering data and carrying out tasks during a User Research project affecting Best Buy employees and customers nationwide.

  • UX Zen Design
    • Greater Minneapolis-St. Paul Area
    • UX Designer/Researcher, Front-End Developer
      • Jun 2014 - Jun 2016

      During my time as a student at MCTC, I collaborated with various clients to identify project scopes, needs and desires for website/application objectives, created mockups, compiling information architecture, streamlined web content and analyzed existing website/application layouts (if applicable) to redesign or improve user experience and developed HTML, CSS, JavaScript and other coding for websites and apps During my time as a student at MCTC, I collaborated with various clients to identify project scopes, needs and desires for website/application objectives, created mockups, compiling information architecture, streamlined web content and analyzed existing website/application layouts (if applicable) to redesign or improve user experience and developed HTML, CSS, JavaScript and other coding for websites and apps

    • United States
    • Software Development
    • UX Design Intern
      • Jan 2016 - Apr 2016

      I built and collaborated on Persona and User Tasks sheets to initiate the UX design process, I Improved the user’s experience by Designing High Fidelity Mockups of various UIs using Adobe CS, Axure and Sketch and mapped out User Testing and Workflows for seamless and Optimal Design and I guided the UX design on both existing and future Faavor redesigns for Web and Mobile Interfaces and User Interactions I built and collaborated on Persona and User Tasks sheets to initiate the UX design process, I Improved the user’s experience by Designing High Fidelity Mockups of various UIs using Adobe CS, Axure and Sketch and mapped out User Testing and Workflows for seamless and Optimal Design and I guided the UX design on both existing and future Faavor redesigns for Web and Mobile Interfaces and User Interactions

    • Manufacturing
    • 1 - 100 Employee
    • UX Intern
      • Jan 2015 - May 2015

      I improved the UI of greatmoods.com by designing Low and High fidelity Wireframes, improving the User’s Experience in using the site and I Perfected designs, layouts and banner ads of greatmoods.com content and plugins using front-end code (HTML, CSS, etc.) I improved the UI of greatmoods.com by designing Low and High fidelity Wireframes, improving the User’s Experience in using the site and I Perfected designs, layouts and banner ads of greatmoods.com content and plugins using front-end code (HTML, CSS, etc.)

Education

  • University of Minnesota Duluth
    Bachelor of Arts - BA, Cultural Anthropology
    2009 - 2012
  • University of Minnesota-Duluth
    B.A, Anthropology
    2009 - 2012
  • Minneapolis Community and Technical College
    Associate of Arts and Sciences - AAS, Web Page, Digital/Multimedia and Information Resources Design
    2014 - 2016
  • Minnesota State Community and Technical College
    Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
    2007 - 2009

Community

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