Experience

ITP (Interactive Telecommunications Program)

• United States
• Higher Education
• 1 - 100 Employee

• Operations Fellow

  • Nov 2021 - Present

  ● founded & manage the Documentation Lab, a student-run client service providing professional quality video and image project documentation with a $155,000 annual budget● produce biannual, multi-day, multi-floor event showcasing 140+ student projects● designed and fabricated a custom sensor rig for volumetric video capture● redesigned interdepartmental processes for requesting shared facilities reservations● manage 20 student workers across three departmental areas (Documentation Lab, Micro-Studio, Winter/Spring Show)● implemented desktop management solution to streamline support of Micro-Studio computer lab● Google Workspace Admin Show less

• Interim Fabrication Shop Manager

  • Jul 2021 - Nov 2021

  Manage 16 student workers at an interaction design program providing a broad array of wood, metal, and digital fabrication tools and equipment serving in excess of 400 students, faculty and staff.● codified Shop Safety Training● redesigned Shop Staff interview & hiring processes● redesigned Shop Staff scheduling processes● advised department on how to spend budget surplus to augment Fabrication Shop offerings● collaborated with department administration & faculty to streamline procurement processes Show less



ITP (Interactive Telecommunications Program)

• United States
• Higher Education
• 1 - 100 Employee

• Fabrication Shop Staff

  • Jan 2019 - May 2020

  Student worker appointed to ITP's Fabrication Shop while pursuing degree; responsibilities included: shop safety training; tool & equipment instruction; fabrication advice; maintaining cleanliness and safety standards. Student worker appointed to ITP's Fabrication Shop while pursuing degree; responsibilities included: shop safety training; tool & equipment instruction; fabrication advice; maintaining cleanliness and safety standards.



TQP LLC

• New York, NY

• Owner

  • Jun 2016 - Sep 2018

  Technology consultation, implementation, and support with a focus on operational requirements for interactive experiences at large scale, high volume, high profile regional events including: the North American International Auto Show; the Los Angeles Auto Show; the Chicago Auto Show; the New York International Auto Show; Tribeca Film Festival; Tribeca Interactive; Tribeca Television Festival; and special programming at Samsung 837 in NYC, among others. Technology consultation, implementation, and support with a focus on operational requirements for interactive experiences at large scale, high volume, high profile regional events including: the North American International Auto Show; the Los Angeles Auto Show; the Chicago Auto Show; the New York International Auto Show; Tribeca Film Festival; Tribeca Interactive; Tribeca Television Festival; and special programming at Samsung 837 in NYC, among others.



Tribeca

• United States
• Entertainment Providers
• 100 - 200 Employee

• IT Operations Director

  • Apr 2013 - Sep 2018

  Design, procurement and deployment of secure, freestanding wireless and local area networks at all screening venues ensuring business critical processes and deliverables. ● first to propose, design, and lead an IT Operations department ● first to implement organization-wide multi-departmental needs assessment processes ● first to formalize departmental performance expectations and standards of service ● first to deliver 99.9% network uptime Design, procurement and deployment of secure, freestanding wireless and local area networks at all screening venues ensuring business critical processes and deliverables. ● first to propose, design, and lead an IT Operations department ● first to implement organization-wide multi-departmental needs assessment processes ● first to formalize departmental performance expectations and standards of service ● first to deliver 99.9% network uptime



Touro College of Pharmacy

• United States
• Higher Education
• 1 - 100 Employee

• User Experience Analyst

  • Jul 2015 - Dec 2015

  Research and assessment of all pharmacy management system (PMS) software platforms and related technologies on behalf of a pneumococcal vaccine initiative funded by Pfizer. Research and assessment of all pharmacy management system (PMS) software platforms and related technologies on behalf of a pneumococcal vaccine initiative funded by Pfizer.



Columbia DSL

• United States
• Higher Education

• Contributor, Experience Design

  • Oct 2014 - Oct 2015

  A year-long re-imagining of Sherlock Holmes as told through a combination of participatory live performance and connected objects, culminating with a special presentation at Lincoln Center during the 53rd annual New York Film Festival. A year-long re-imagining of Sherlock Holmes as told through a combination of participatory live performance and connected objects, culminating with a special presentation at Lincoln Center during the 53rd annual New York Film Festival.



BUCK

• United States
• Design
• 300 - 400 Employee

• WordPress Admin / Google Workspace Admin

  • Jan 2013 - Jan 2014

  Auditing and improving existing systems and processes at a creative motion graphics studio. ● seamlessly transitioned 75+ users from hosted Exchange Server to GSuite Business ● standardized, streamlined and automated internal accrual accounting and management reporting processes ● designed and deployed a self-hosted client review site solution built on proven open source software Auditing and improving existing systems and processes at a creative motion graphics studio. ● seamlessly transitioned 75+ users from hosted Exchange Server to GSuite Business ● standardized, streamlined and automated internal accrual accounting and management reporting processes ● designed and deployed a self-hosted client review site solution built on proven open source software



Swiftly Tilting Software

• San Francisco, CA | New York, NY

• Software Project Manager / Product Manager

  • May 2010 - Jun 2011

  Product research and development, including: ● Storyworld Canvas - a visual tool for iterating on transmedia distribution business models ● Tilt - a deep analysis tool for monitoring operations data and automatically correlating events across machines and services Product research and development, including: ● Storyworld Canvas - a visual tool for iterating on transmedia distribution business models ● Tilt - a deep analysis tool for monitoring operations data and automatically correlating events across machines and services



Stonestreet Studios Inc.

• United States
• Entertainment Providers
• 1 - 100 Employee

• Associate Producer, EARLY MOURNING

  • Jan 2010 - May 2010



TuneUp Media

• United States
• Software Development
• 1 - 100 Employee

• Systems Specialist, Operations

  • May 2008 - Apr 2010

  Beta thru launch of TuneUp Companion, a digital music library management tool. ● defined actionable metrics for measuring true productivity of support staff ● automated support inquiry processes ● refined QA test protocols Beta thru launch of TuneUp Companion, a digital music library management tool. ● defined actionable metrics for measuring true productivity of support staff ● automated support inquiry processes ● refined QA test protocols



Montefiore Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Project Lead

  • 2006 - 2007

  Driving force behind a Capacity Management Initiative at NYC's largest provider of emergency services including: ● comprehensive organizational redesign ● consolidated and centralized control and management of all hospital functions impacting patient flow ● assessment of IT solutions for optimizing the use of existing facilities, equipment and labor ● vendor point of contact during 1.8 million dollar contract negotiations Driving force behind a Capacity Management Initiative at NYC's largest provider of emergency services including: ● comprehensive organizational redesign ● consolidated and centralized control and management of all hospital functions impacting patient flow ● assessment of IT solutions for optimizing the use of existing facilities, equipment and labor ● vendor point of contact during 1.8 million dollar contract negotiations



The Quiet Professional

• Hospitals and Health Care

• Expeditor / Sole Proprietor

  • 1996 - 2006

  Independent contractor specializing in identifying recourse and taking direct action on behalf of medium to large not-for-profits in the public health and social services sector finding themselves saddled with contractual obligations and facing imminent fiscal deadlines. Independent contractor specializing in identifying recourse and taking direct action on behalf of medium to large not-for-profits in the public health and social services sector finding themselves saddled with contractual obligations and facing imminent fiscal deadlines.



Jensen&Sun Design

• New York, NY

• Content Developer

  • 1998 - 1999

  Editorial, story and content development services on multiple forward-thinking transmedia franchises including a futuristic re-imagining of the Helen of Troy mythology. Editorial, story and content development services on multiple forward-thinking transmedia franchises including a futuristic re-imagining of the Helen of Troy mythology.



The Children's Center

• New York, NY

• Instructor / Program Designer

  • 1997 - 1998

  Conceived and executed a twice-weekly after-school program for inner-city at-risk adolescents leveraging their appetite for the first person shooter game genre to introduce the tools, concepts and technologies inherent in open source 3D game engines. Conceived and executed a twice-weekly after-school program for inner-city at-risk adolescents leveraging their appetite for the first person shooter game genre to introduce the tools, concepts and technologies inherent in open source 3D game engines.



Irish Hypertext Narrative Workshop

• Derry, Northern Ireland | Dublin, Republic of Ireland

• Director

  • 1996 - 1997

  Conceived and executed a writing workshop exploring narrative applications of electronic media across international boundaries in partnership with community based arts and education organizations in Northern Ireland and the Republic of Ireland. Conceived and executed a writing workshop exploring narrative applications of electronic media across international boundaries in partnership with community based arts and education organizations in Northern Ireland and the Republic of Ireland.



The New Yorker

• United States
• Book and Periodical Publishing
• 300 - 400 Employee

• Editorial Assistant

  • 1995 - 1996



Douglas Stein Design Studio

• New York, NY

• Internship, Physical Model Building

  • Jul 1992 - Jul 1992



The Metropolitan Museum of Art

• United States
• Museums, Historical Sites, and Zoos
• 700 & Above Employee

• Restorer's Aide

  • 1986 - 1991