Francesca Willis

Senior Consultant - Microsoft Dynamics GP, NAV, AX & Dynamics 365 BC/F&O/SCM/CE at Opus Recruitment Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas, Texas, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency

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Muhammad Islam

In the ERP industry, most of the clients (interviewers) are not necessarily sure about their requirements. During these initial conversations, both the client (interviewer) and the consultant (interviewee) can come across challenges in decision-making even if they are a perfect match. To solve these challenges, the person in the middle must have more energy and confidence on both sides. Nothing is more impressive than Fran's energy and relentless effort. For me, working with her was such an empowering experience, therefore, I highly recommend her.

Curt Buethe

I was working a contract in California when capital funds dried up days before Thanksgiving. This was an awkward time just before the holidays and my wife had a surgery coming up. Francesca heard of my sudden changes days before my last day and lined up an interview. I was out of work just under 60 minutes due her prompt action. The placement has been a absolute pleasure as it is an ideal fit better than every other job I have worked except the one that got me started with Navision in the first place. She will work hard to get you placed. Thanks Francesca.

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Credentials

  • Social Media Specialist
    El Centro College
    Aug, 2015
    - Nov, 2024
  • Microsoft Office
    El Centro College
    Feb, 2015
    - Nov, 2024

Experience

  • Opus Recruitment Solutions
    • United Kingdom
    • Staffing and Recruiting
    • 200 - 300 Employee
    • Senior Consultant - Microsoft Dynamics GP, NAV, AX & Dynamics 365 BC/F&O/SCM/CE
      • Sep 2020 - Present

      Opus Talent Solutions is a multiple award winning, global leader in Technology, Energy and Engineering recruitment. We have three specialist brands Opus Recruitment Solutions, JDRoss Energy and _nology our tech academy. Opus Recruitment Solutions is our niche Technology recruitment business and our Dallas office is solely committed to the Microsoft Ecosystem. We work with Microsoft Partners and End-Users to support their growth plans and team expansion in the areas of: CRM/D365 CE, NAV/D365 BC, AX/D365 F&O, Power Platform and Azure. I work with Microsoft Dynamics AX, NAV, GP, and 365 F&O + BC End-Users ranging from start-up and mom-and-pop-shops to enterprise size organizations; those in the Microsoft Partner Channel from Independent Partner Consultants, Consultancy’s, CSP’s, Microsoft Silver/Gold Partners, providing them with resources for their team and connecting them with end-users; and Consultants for upgrades and Implementations, integrations, project scopes,, system/business analysis, optimization, customizations, reporting (Jet Reports, SQL, Power BI), and industry specific NAV/BC subject-matter-expertise. _nology our tech academy addresses the tech skills gap and lack of diversity in the tech industry._nology helps employers tackle these challenges and attracts, trains and supports individuals who want to launch a career in technology. The course enables people from all ages, ethnicities and backgrounds to acquire the skills and experience to be successful in technology. Built on our passion for people, we are always open to new opportunities and people to work with. If you are a company trying to build your team looking for a job or want to find out about working for us, please contact me at Francesca.Willis@OpusRS.com OR 214-205-7884 #D&I #Diversity #Diversityintech #Inclusion #Cloud #Azure #ModernWorkplace #D365 #D365CE #D365BC #D365F&O #D365CE #O365 #Microsoft #Recruitment #Dynamics #DynamicsAX #ERP #DynamicsNAV #DynamicsCRM #DynamicsGP Show less

  • Nigel Frank International
    • United Kingdom
    • Staffing and Recruiting
    • 700 & Above Employee
    • Microsoft Dynamics NAV & Dynamics 365 Business Central Recruitment Consultant
      • Jan 2019 - Sep 2020

      I worked with Microsoft Dynamics NAV (Navision) / Microsoft Dynamics 365 Business Central (D365 BC) End-Users, Microsoft Partners, and Independent Consultants/Contractors across Texas, California, North Dakota, South Dakota, Nebraska, and Iowa providing them with cost-effective contract resources at or below market value and a quick turnaround time. I worked with Microsoft Dynamics NAV (Navision) / Microsoft Dynamics 365 Business Central (D365 BC) End-Users, Microsoft Partners, and Independent Consultants/Contractors across Texas, California, North Dakota, South Dakota, Nebraska, and Iowa providing them with cost-effective contract resources at or below market value and a quick turnaround time.

  • BJ's Restaurants, Inc.
    • United States
    • Restaurants
    • 700 & Above Employee
    • Marketing - Local Restaurant Marketing
      • Jun 2018 - May 2019

      My objective as Local Restaurant Marketing position was to establish my organization as active members within the community with support from the Chamber of Commerce. Met the needs of the specific location in a way that was time and cost efficient, built sales with a limited budget by focusing on resources on the best potential guests with the most potential. Established my store as a committed member of the community with involvement through schools, civic organizations, business and other groups. Solve specific challenges such as poor visibility for the location or the arrival of new competitors.• Used sales techniques such as attracting new guest for the first time, building repeat visits by giving guests a reason to return, and increasing check size by motivating guests to choose a higher priced or more profitable item and/or to order additional items.• Completed Local Restaurant Marketing process by location through local events, schools, employers, car dealerships, community centers, housing, business and civic organizations, hotels, charities, and entertainment centers; and competitive analysis through direct and indirect competitors.• Made marketing contacts by key contact call preparation, making initial contact, making appointments and meetings, following up, and preparing staff.• Hosted fundraisers to build long-lasting relationships with schools, military, community groups, and kids' organizations. Assist in filling out fundraiser forms, discuss expected earnings from fundraising event to meet expectations, create flyers, total receipts and calculate totals. Show less

    • Bookkeeper
      • Jan 2018 - May 2019

      Provided consistent administrative support to the restaurant and acted as an administrative extension of the management team requiring consistent overall execution to reduce and minimize risk. Prepared, recorded, and maintained daily financial transactions, purchase orders, inventory, sales orders, and invoices, as well as monitored cash flow and produced financial reports for forecasting. • Responsible for reconciling and reviewing financial activity from the previous day, month-end, year-end, and closing the books. • Maintained restaurant office, balancing safe, preparing cash deposits, reviewing and settling credit and gift card transactions, reconciling reports and activity for the restaurant support center, processing accounts payable invoices, and ordering first aid and banking supplies.• Reviewed CashLINK Business Day Report and Sales Journal Reports from POSi Back Office, and paidout totals. Responsible for counting safe and recording over/short if applicable, reviewing e-mails and invoices to ensure all necessary correspondences have been completed Show less

    • Server
      • May 2017 - May 2019

      Responsible for positive guest interactions while serving guests in a friendly and efficient manner and play an integral role in ensuring customers have exceptional dining experiences. At all times, servers are expected to be attentive to guests needs, making them feel welcome, comfortable, important and relaxed. -Stay updated on current menu items in order to help guests select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions. Transmit orders to bar and kitchen and identify special dietary needs and special requests. Keep kitchen staff informed by noting timing of meal progression. Serve orders by picking up and delivering from bar and kitchen; deliver accompaniments and condiments from service bars. -Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs. Properly open and pour wine at the tableside. Conclude dining experience by acknowledging choice of restaurant; inviting guests to return. -Obtain revenues by totaling charges; issuing bill; accepting payment; returning change or credit card and signature slip. Contribute to team effort by accomplishing related results as needed. -Protect establishment and guests by adhering to sanitation, safety and alcohol beverage control policies. Perform basic cleaning tasks as needed or directed by supervisor. Assist with special events as needed. Adhere to grooming and appearance standards consistently. -Promptly address customer service issues and refer customers to management when necessary. Show less

  • Cadmus Dental
    • United States
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • WordPress Developer / Web Master
      • Jun 2018 - Dec 2018

      After working within the team as the Marketing Intern, the external Web Master and Web Development Team withdrew their commitment 6 weeks into implementing. I stepped in and did a significant amount of research, becoming responsible for reimplementing, designing, customizing, and developing web pages and website from scratch. • Tested websites across browsers and devices, monitored SEO, views and online traffic, ensured functionality and efficiency of sites, and made the website aesthetically pleasing and attractive. • Made the website functional and easy-to-use, optimizing loading speeds and capacity. • Debugged and troubleshooted pages, fixed broken links and images, monitored and analyzed website performance and updated website content on a regular basis. • Created custom development with HTML and CSS, in addition to setting up and maintaining WooCommerce while using Elementor Page Builder. Show less

    • Marketing Intern
      • Apr 2018 - Dec 2018

      One of the first team members of a start-up dental and orthodontic manufacturing company and served as marketing point-of-contact and decision maker. Wrote Mission and Vision Statement and presented to shareholders and stakeholders with training. Conducted market analysis of competition, marketing campaigns, and market channels.• Took note of needed improvements such as website and marketing materials. • Established target market and competition while networking. • Developed all product descriptions and a business plan with a clear mission and vision statement, customer base, and outline of the competition. • Managed social media planning for specific social platforms and the promotions, post sharing, holiday content, team member posts, and newsletter collaboration. Show less

  • The University of Texas at Arlington
    • United States
    • Higher Education
    • 700 & Above Employee
    • College of Business Dean's Assistant
      • Jan 2017 - Nov 2017

      Worked alongside the College of Business’s Dean and Department Heads to assist with coordinating and planning taskforces and committees, developing timelines to ensure requirements are met to full-time faculty and staff annual and periodic reviews, and monitoring correspondence-related assignments within the office. Coordinated projects, events, and communication of information from the Dean’s office including conferences, workshops, retreats, banquets, and other special events. • Provided staff and office support for the Dean, including screening and handling telephone communications, greeting and directing visitors, and dealing with administrative problems and inquiries, as appropriate. • Served as a primary point of contact and liaison between the office, students, and external constituencies on a range of day-to-day issues. • Composed and prepared written documentation and correspondence for the office; screened and evaluates incoming and outgoing correspondence and prepares responses as appropriate. • Gathered, entered, and updated data to maintain departmental records and databases, and established and maintained files and records for the office. Show less

  • Lash N.V. Studio
    • 1601 E Lamar St, Arlington, TX 76013
    • Social Media Manager
      • Mar 2017 - Oct 2017

      Developed a competitive social media and marketing strategy with originally created content and created marketing and social media campaigns. Ensured mission and vision with customer engagement metrics aligned with marketing strategies. Managed social media accounts including website, Facebook, Instagram, and Twitter, consisting of ad creation and management, customer correspondence, and design. • Researched audience preferences and current trends. • Created engaging text and image content from scratch. • Facilitated online conversations with customers and respond to queries. • Reported on online reviews and feedback from customers. • Developed an optimal posting schedule, considering web traffic and customer engagement metrics. • Oversaw social media accounts’ layout. • Suggested and created new ways to attract prospective customers, like promotions and competitions. Show less

  • Tiff INK
    • Kaufman, Texas
    • Research assistant; Office assistant
      • Jan 2012 - Feb 2017

      Assists by performing complex research and maintaining office operations, supplies and equipment. Also consists of responding to email, customer and client satisfaction and support, telephone and email communication and administrative paperwork. Assists by performing complex research and maintaining office operations, supplies and equipment. Also consists of responding to email, customer and client satisfaction and support, telephone and email communication and administrative paperwork.

  • Palm Beach Tan
    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Jan 2016 - Oct 2016

      Involved being a key holder, opening and closing store individually, conducting store tours and cleaning. Promoted membership and products while educating customers with risks and precautions. Administrative duties included cash deposits, recording revenue, submitting inventory, maintaining client records, responding to emails, answering phone calls, helping with scheduling and maintaining daily/monthly/annual store and individual sales goals. Involved being a key holder, opening and closing store individually, conducting store tours and cleaning. Promoted membership and products while educating customers with risks and precautions. Administrative duties included cash deposits, recording revenue, submitting inventory, maintaining client records, responding to emails, answering phone calls, helping with scheduling and maintaining daily/monthly/annual store and individual sales goals.

  • The Guitar Center Company
    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • May 2015 - Sep 2015

      Provided guidance and assistance to customers and other store associates, assisted with merchandising and operational tasks such as sales, shipping and receiving, inventory control, cycle counting, and daily balancing and cash control. Maintained and overachieved individual sales performance levels. • Greeted customers, qualified their needs, matched their need to the right product, and pitched, and overcame objections to close sales. • Assisted customers and guided them through the sales process. • Replenished displays based on planograms. • Performed open and closing duties as required and scheduled by Management. • Drove and encouraged company sales initiatives such as signing customers up for credit cards, promoting sales and discounts, bundles, etc. Show less

  • Red Lobster
    • United States
    • Restaurants
    • 700 & Above Employee
    • Server
      • Oct 2014 - Sep 2015

      As a server,i ensured delivery of food and service, answer menu question and record guest orders, all while making sales pitches and promoting specials. Other duties include securing payments, operating a cash register and cleaning. As a server,i ensured delivery of food and service, answer menu question and record guest orders, all while making sales pitches and promoting specials. Other duties include securing payments, operating a cash register and cleaning.

  • Dallas College
    • United States
    • Higher Education
    • 700 & Above Employee
    • Classroom Assistant
      • Aug 2013 - Sep 2015

      Assisted professor perform different tasks in the classroom including passing out pamphlets, ordering food for events and luncheons, grading exams and assignments and answering questions and assisting individual students during lecture. Assisted professor perform different tasks in the classroom including passing out pamphlets, ordering food for events and luncheons, grading exams and assignments and answering questions and assisting individual students during lecture.

  • Texas Roadhouse
    • United States
    • Restaurants
    • 700 & Above Employee
    • Hostess
      • Aug 2014 - Feb 2015

      Hosts hold the responsibility of welcoming and thanking guests before and after every dining experience. Other responsibilities include answering phone calls, handling to-go orders and taking reservations. Hosts hold the responsibility of welcoming and thanking guests before and after every dining experience. Other responsibilities include answering phone calls, handling to-go orders and taking reservations.

  • Pizza Paisan
    • Kaufman, Texas
    • Cook/Cashier/Server
      • Aug 2013 - Sep 2014

      Team members served customers and prepared food in the kitchen. Customer service duties included taking orders, answering questions and cashing out customer at the cash register. Kitchen duties include preparing food and maintaining a clean work environment. Team members served customers and prepared food in the kitchen. Customer service duties included taking orders, answering questions and cashing out customer at the cash register. Kitchen duties include preparing food and maintaining a clean work environment.

  • Brookshire Grocery Company
    • United States
    • Retail
    • 700 & Above Employee
    • Courtesy Clerk
      • Jan 2013 - Oct 2013

      Assists in the quick and efficient checkout service of customer by helping bag groceries and providing car carry out service. Employee's duties consisted of conducting price checks, taking return products, maintaining store shelves and store cleaning. Assists in the quick and efficient checkout service of customer by helping bag groceries and providing car carry out service. Employee's duties consisted of conducting price checks, taking return products, maintaining store shelves and store cleaning.

Education

  • The University of Texas at Arlington - College of Business
    Bachelor of Business Administration (BBA), International Business and Spanish
    2014 - 2018
  • Texas A&M University-Corpus Christi
    Bachelor of Arts (BA), Music Performance, General
    2014 - 2015
  • Concordia Language Villages in Bemidji, MN
    Spanish Language and Literature
    2017 -

Community

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