Experience

USASA - University of South Australia Student Association

• Australia
• Higher Education
• 1 - 100 Employee

• Manager - Student Support & Retention

  • Apr 2019 - Present

  Adelaide, Australia The University of South Australia Student Association provide critical support services to enhance academic progress and promote student wellbeing. • Lead the student support programs, including the Advocacy Program, Advocacy Internship, and the Financial Wellbeing Service managing up to 9 staff members, • Participated as a member of multiple UniSA policy working groups researching, drafting, and implementing relevant student policies at UniSA. • Managed… Show more The University of South Australia Student Association provide critical support services to enhance academic progress and promote student wellbeing. • Lead the student support programs, including the Advocacy Program, Advocacy Internship, and the Financial Wellbeing Service managing up to 9 staff members, • Participated as a member of multiple UniSA policy working groups researching, drafting, and implementing relevant student policies at UniSA. • Managed the recruitment process and training of student interns over a period of 7 years • Responsible for the Student Support programs budget by directing resources to key strategic initiatives while maintaining fiscal responsibility. • Member of the UniSA Student Hardship Found Steering Group and the UniSA International Student Support Package (COVID-19) Steering Group. • Implemented student data analysis for the services provided with monthly, mid-year and yearly business reporting achieving up to 10% yearly increase in SSAF funding. • Acted Interim Chief Executive Officer (CEO) when CEO is on leave, managing a total of 18 staff members.

• Acting Chief Executive Officer

  • Mar 2023 - Jul 2023

  Adelaide, South Australia, Australia Established in 1994, the University of South Australia Student Association is a non-for-profit organization that exist to support 42,000 UniSA Students. • Supervised 18 Staff members and managed the organisation budget. • Developed the initial proposed budget for 2024 for the CEO for all the services including salaries and wages. • Managed the successful delivery of the professional business services portfolio including student support, student… Show more Established in 1994, the University of South Australia Student Association is a non-for-profit organization that exist to support 42,000 UniSA Students. • Supervised 18 Staff members and managed the organisation budget. • Developed the initial proposed budget for 2024 for the CEO for all the services including salaries and wages. • Managed the successful delivery of the professional business services portfolio including student support, student representation, clubs and societies, events, student spaces, marketing, volunteering, and core administration. • Managed end-to-end recruitment processes, including sourcing, interviewing, and onboarding of new team members.



USASA - University of South Australia Student Association

• Australia
• Higher Education
• 1 - 100 Employee

• Manager - Advocacy Programs

  • Sep 2013 - Mar 2019

  Adelaide, Australia USASA strategic plan is to empower students to shape their own journey, • Supervised the day-to-day operations of the Advocacy services including more than 1,000 student’s case allocation and case supervision. • Developed and review of staff performance plans including facilitating professional development for the Advocacy Officers. • Researched, drafted, and implemented the Conditions of Service for the program. • Liaised with range of internal and… Show more USASA strategic plan is to empower students to shape their own journey, • Supervised the day-to-day operations of the Advocacy services including more than 1,000 student’s case allocation and case supervision. • Developed and review of staff performance plans including facilitating professional development for the Advocacy Officers. • Researched, drafted, and implemented the Conditions of Service for the program. • Liaised with range of internal and external stakeholders, working collaboratively to provide a strategic delivery of the Advocacy programs.

• Advocacy Officer

  • Oct 2007 - Sep 2013

  Adelaide Area, Australia The USASA Advocacy service provides free, independent, and confidential advice to UniSA students in 6 different campuses. USASA Advocates are experts in academic policies and procedures. • Supported more than 700 student (cases) per year by interpreting, clarifying, and implementing UniSA student policies and procedures. • Contributed to the development and implementation of campus-based and cross-campus equity and education projects. • Leading diverse office duties including… Show more The USASA Advocacy service provides free, independent, and confidential advice to UniSA students in 6 different campuses. USASA Advocates are experts in academic policies and procedures. • Supported more than 700 student (cases) per year by interpreting, clarifying, and implementing UniSA student policies and procedures. • Contributed to the development and implementation of campus-based and cross-campus equity and education projects. • Leading diverse office duties including recruitment of staff, organization and office development and creating marketing strategies



Sunrise Australia Migration Pty Ltd

• Australia
• Legal Services

• Director – Registered Migration Agent

  • Jun 2011 - Sep 2015

  Adelaide, South Australia, Australia Sunrise Australia Migration provided an elite, comprehensive and ethical advice to individuals, families or business seeking to migrate to Australia. • Responsible for ensuring that the agency adhered to all relevant laws, regulations, and codes of conduct pertaining to migration and visa services. • Provided accurate and timely advice to clients regarding their immigration options, eligibility criteria and visa application process with a 100% rate… Show more Sunrise Australia Migration provided an elite, comprehensive and ethical advice to individuals, families or business seeking to migrate to Australia. • Responsible for ensuring that the agency adhered to all relevant laws, regulations, and codes of conduct pertaining to migration and visa services. • Provided accurate and timely advice to clients regarding their immigration options, eligibility criteria and visa application process with a 100% rate success. • In charge for the business operations including budget, accounting, and talent acquisition with an increase of revenue 20% per year. Show less



AGSM @ UNSW Business School

• Australia
• Higher Education
• 100 - 200 Employee

• Admissions Advisor (MBA programs)

  • Oct 2006 - May 2007

  Sydney Area, Australia Ranked as the number 1 MBA in Australia and 31st in the 2023 QS Global MBA rankings, the AGSM offers innovative, experiential, world-class MBA programs. • Ensured new students comply with DIMIA and Program regulations for visa requirements and oversaw issuing electronic confirmation of enrolment (eCOE). • Played a key role in follow up campaigns to maximize possible students’ conversion e.g., enquiries to applications; offers to acceptance; acceptance to enrolment. • Assisted in… Show more Ranked as the number 1 MBA in Australia and 31st in the 2023 QS Global MBA rankings, the AGSM offers innovative, experiential, world-class MBA programs. • Ensured new students comply with DIMIA and Program regulations for visa requirements and oversaw issuing electronic confirmation of enrolment (eCOE). • Played a key role in follow up campaigns to maximize possible students’ conversion e.g., enquiries to applications; offers to acceptance; acceptance to enrolment. • Assisted in the development of useful, consistent statistical reports to be used across Award Programs. Show less



Macquarie University

• Australia
• Higher Education
• 700 & Above Employee

• Admissions Assistance Officer

  • Oct 2004 - Jul 2006

  Sydney Area, Australia • Responsible for applications assessment of international undergraduate and postgraduate students, including data entry into the Student Information System (Student One Database). • Prepared offer letters, collated files and processed credit for previous studies for new students. • Prepared and certificate documents concerning immigration status and medical insurance. • Assisted with enrolment preparation and planning for undergraduate and postgraduate students… Show more • Responsible for applications assessment of international undergraduate and postgraduate students, including data entry into the Student Information System (Student One Database). • Prepared offer letters, collated files and processed credit for previous studies for new students. • Prepared and certificate documents concerning immigration status and medical insurance. • Assisted with enrolment preparation and planning for undergraduate and postgraduate students and provided timely updated statistical data. Show less



Organización de los Estados Americanos

• United States
• International Affairs
• 700 & Above Employee

• Program Officer - Young Americas Business Trust Program

  • Jan 2002 - Jul 2002

  Washington D.C. Metro Area The Young Americas Business Trust (YABT) is a non-profit international organisation that works to promotes social and economic development of young people around the world. • Assisted the Chief Executive Director (CEO) in the development of projects to benefit young American entrepreneurs in 75 countries. • Aided on the creation of program policies and regulations, including document translation from English to Spanish. • Attended on behalf of the organization special events… Show more The Young Americas Business Trust (YABT) is a non-profit international organisation that works to promotes social and economic development of young people around the world. • Assisted the Chief Executive Director (CEO) in the development of projects to benefit young American entrepreneurs in 75 countries. • Aided on the creation of program policies and regulations, including document translation from English to Spanish. • Attended on behalf of the organization special events, board meetings, conferences, and charity functions (including meetings with South and Central American Ambassadors).The Young Americas Business Trust (YABT) is a non-profit international organisation that works to promote social and economic development of young people around the world. Show less



Universidad de La Sabana

• Colombia
• Higher Education
• 700 & Above Employee

• Public Defender - Attorney (Placement)

  • Jan 2001 - Jun 2002

  Bogota, Colombia • Preparation and analysis of diverse cases in commercial, criminal, civil and labour law, including drafting of affidavits, particulars, and submissions. • Liaising with clients, opponents and court staff. • Represented clients in court and negotiated settlements on their behalf.