Experience

EXIT Realty Professionals

• Real Estate
• 1 - 100 Employee

• Licensed Realtor

  • Aug 2018 - Present



Properties for You LLC

• United States
• Real Estate
• 1 - 100 Employee

• Operations Director

  • Nov 2017 - Present



The Eye Center of Northern Colorado

• Marketing Coordinator

  • Mar 2017 - Nov 2017



Constant Contact

• United States
• Advertising Services
• 700 & Above Employee

• Customer Success Specialist

  • May 2016 - Mar 2017

  • Provide a consultative onboarding experience to customers by making product, marketing, and content recommendations to customers that specifically meet their needs.• Provide online demonstrations and educate customers on the features and online help resources available to enhance their marketing and advertising.• Make outbound calls and send personalized emails to customers who are considered as a higher risk to cancel and often less engaged and experienced than the average customer. • Independently resolve technical and customer support issues and escalate cases when appropriate. • Seek and recommend ideas to help cultivate the FAQ/Knowledge Base used by all customers and Constant Contact Customer Support staff.• Attend support, sales and product training, and continually develop expertise in marketing.

• Customer Engagement Specialist

  • Aug 2015 - May 2016

  • Act as a prompt first point of contact for customer inquiries on billing, compliance, and general inquiries via telephone and live chat• Provide online demonstrations and educate customers on the features and online help resources available to enhance their use of the Constant Contact product• Work with customers not in compliance with Constant Contact's permission and anti-spam policies to adopt best practices in becoming a trusted emailer• Independently resolve technical and customer support issues and escalate cases when appropriate• Educate customers on our products, services and promotional offers



Verizon Wireless

• United States
• Retail
• 1 - 100 Employee

• Solutions Specialist

  • Feb 2015 - Aug 2015

  •Sales•Customer service•Have a rich understanding of technology and services•Proactively contact existing customers to ensure they're getting the most out of our products and services•Attend both formal and informal training to better understand retail store operations and keep up with company, market, and industry trends•Support daily business operations, including processing customer transactions and auditing cash receipts daily



Kansas State University

• United States
• Higher Education
• 700 & Above Employee

• Student Assistant

  • Jul 2011 - Jul 2014

  • Prepare materials for conferences• Collect and manage conference financial reports for current and previous years• Reconcile bills and financial reports• Compose graphs and pivot tables from financial report data• Design and construct conference signs, posters, and handouts in Microsoft Publisher• Create continuing education exams for corporate client of the Division of Continuing Education• Order conference supplies• Help on-site at conferences with registration, organization and attendee services• Conduct student interviews and train new hires



Payless ShoeSource

• United States
• Retail

• Sales Associate

  • Jul 2009 - Jul 2010

  • Process large shipments• Organize racks, shoes, and the store in general• Customer service• Set up and understand promotional rack plans and items• Sales, returns, exchanges• Use technology provided to find merchandise