Michael Jacoby

System Technician at City of North Charleston
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Contact Information
us****@****om
(386) 825-5501
Location
Charleston, South Carolina, United States, US

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Bryan Johnson MSM, CAP®, CISM, CSM

Michael and I have known each other for 11 years. We met in 2001 when he joined HR Logic, Inc as a Database Administrator within the MIS department. I worked at HR Logic, Inc as the Senior Database Administrator. As a member of an Information Technology department within a small organization, you must wear many hats and be ready to assist others as needed. Michael was always willing to assist on projects where his expertise was required but was also able to pickup additional tasks beyond his primary skill set. Michael’s work ethic, internal motivation, and dedication to success are qualities that would fit well within any organization. Michael would be an asset to any employer and I highly recommend him for any endeavor he chooses to pursue.

Kim Ringler

Michael has been employed at the Avon Grove Library for almost four years as both a Library Assistant in Circulation and Reference and as the Electronic Information Coordinator. Michael earned his MLIS from Drexel University in Philadelphia. This background has been extremely beneficial to this library. Michael has worked diligently to secure information for patrons utilizing both print and electronic resources. In addition, he manages the organizational website, blog and Facebook. Michael Jacoby’s commitment to quality library services for all patrons is quite evident. His high academic standards, enthusiasm, teamwork, and creative problem solving make him an asset to the library community. With his extensive research skills and educational background, I believe that he would be an excellent candidate for any library position.

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Experience

    • United States
    • Government Administration
    • 200 - 300 Employee
    • System Technician
      • Nov 2014 - Present

      Responsibilities:Maintain and administer Court and Police reporting systems.Diagnose and configure DNS and DHCP network connections.Maintain Windows 10, 7, and server updates using WSUS and SCCM.Manage Office 365 MDM for city owned iPhones.Point of contact for ordering and RMA requests for Dell Computers.Experience with VMWare.Responsible for maintaining multiple MSSQL Servers.Write SQL queries against Court and Police databases to satisfy various FOIA requests.Configure VOIP phones using Mitel OpEasy on AT&T HVS network.Assist department director with budget planning and procurement.Support city employees with various computer issues.Accomplishments:Project lead for upgrading Police RMS system to web-based system.Project Lead in upgrading City Hall phone system from Nortel PBX to AT&T Current project is upgrading court client/server-based system to web-based system. Show less

    • Administrative Secretary
      • Sep 2012 - Oct 2014

    • Electronic Information Coordinator
      • Aug 2007 - Jun 2011

      • Maintain Library Website (www.avongrovelibrary.org) • Social Media Marketing • Provide technical support for existing and emerging technology Circulation/Reference • Assist patrons with reference questions and use of reference materials. • Handle patron circulation requests and problems. • Maintain library stacks to ensure proper arrangement of materials. • Annually weed materials from collection. • Maintain Library Website (www.avongrovelibrary.org) • Social Media Marketing • Provide technical support for existing and emerging technology Circulation/Reference • Assist patrons with reference questions and use of reference materials. • Handle patron circulation requests and problems. • Maintain library stacks to ensure proper arrangement of materials. • Annually weed materials from collection.

    • IT Consultant
      • Aug 2002 - Dec 2004

      VitaminSpecialties.com - Implemented shopping cart program with MySQL backend. - Scripted backups and disaster recovery. - Maintained site using HTML and created graphics using Photoshop 5.5. Adair Dental - Implemented Windows Server 2003 and Active Directory. - Configured workstations for exam rooms. VitaminSpecialties.com - Implemented shopping cart program with MySQL backend. - Scripted backups and disaster recovery. - Maintained site using HTML and created graphics using Photoshop 5.5. Adair Dental - Implemented Windows Server 2003 and Active Directory. - Configured workstations for exam rooms.

    • Database Administrator
      • Mar 2001 - Jul 2002

      Supported CRM (Clientele, Goldmine) and ERP (PeopleSoft HRMS, Peoplesoft Financials) applications in a PEO environment. Administered 18 MSSQL servers ranging in versions from 6.5 to 2000. Managed databases from 250 MB to 50 GB. Created stored procedures and jobs for maintenance and backups. Transferred and updated data using BCP and DTS. Administered security for users, groups and applications. Resolved LAN/WAN multi domain connectivity issues. Replicated PeopleSoft environment saving company $20,000 in consultant fees. Responsible for maintaining and monitoring ArcserveIT tape backup solution for data center including offsite storage. Reengineered backup strategy using AIT tape library and Ultrabac software creating centralized repository for all company data. Built process to import data from UNIX based payroll system into SQL server database to support .NET web based reporting. Administered Help Desk software (Trackit) and SQL Server backend. Responsible for upgrades, user accounts, and database maintenance. Show less

    • Systems Administrator
      • Jun 2000 - Mar 2001

      Assisted consultants and PeopleSoft to design and execute ERP solution for company. Solely responsible for monitoring and maintaining production servers in a twenty-four hour call center environment. Evaluated performance of SQL Servers using Profiler, Query Analyzer, and Performance Monitor. Implemented corporate virus protection of e-mail and data using InoculateIT. Brought corporate e-mail in house using Exchange 5.5 giving company control and security of electronic mail. Implemented Raptor Firewall for Internet access monitoring and security. Implemented corporate tape backup strategy with Ultrabac and Qualstar 4212 tape library. Created Disaster Recovery Response team and policy. Reported directly to CFO weekly on company projects and concerns. Supervised 3 three technicians. Show less

    • Systems Administrator
      • Nov 1997 - Jun 2000

      Ensured proper setup and configuration of PCs. Managed Help Desk and support team. Implemented and administered SQL servers for all divisions for comprehensive accounting software (ACCPAC). Programmed stored procedures for database backups and maintenance for 250 databases ranging in size from 50 to 250 MB through SQL Server Agent and Query Analyzer. Administered backups with Seagate Backup-Exec. Supervised 2 technicians. Ensured proper setup and configuration of PCs. Managed Help Desk and support team. Implemented and administered SQL servers for all divisions for comprehensive accounting software (ACCPAC). Programmed stored procedures for database backups and maintenance for 250 databases ranging in size from 50 to 250 MB through SQL Server Agent and Query Analyzer. Administered backups with Seagate Backup-Exec. Supervised 2 technicians.

Education

  • Drexel University
    Master of Science, Library & Information Science
    2008 - 2010
  • Temple University
    Bachelor of Arts, History, Philosophy
    2005 - 2007
  • Community College of Philadelphia
    Associate, Arts
    2002 - 2005

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