Experience

Motor Vehicle Insurance

• United States
• Insurance
• 1 - 100 Employee

• Sales Specialist

  • Nov 2020 - Present

  • Customized existing insurance programs to suit individual client needs by analysing specific requirements. • Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling. • Sold auto insurance products to individuals and affinity groups within assigned territory using consultative selling techniques. • Collected premiums on or before effective date of coverage. • Finalized sales and collected necessary deposits. • Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients and increase sales. • Met with customers to provide information about available products and policies. Show less



Banking

• United States
• Banking
• 700 & Above Employee

• Sales Specialist

  • Jun 2019 - Present

  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports. • Submitted loan applications to loan underwriter for verification and recommendation. • Recommended loan approvals and denials based on customer loan application reviews. • Ensured that all clients looking to buy home loans were aware of current market conditions, legal requirements, pricing and mortgages. • Actively worked to build branch credibility and develop relationships to increase community and industry visibility and overall profitability. • Assisted customers with setting up accounts, completing loan applications and signing up for new services. • Executed customer transactions, including deposits, withdrawals and checks. • Enthusiastically greeted customers and offered dedicated service during entire transaction, improving bank satisfaction. • Increased customer satisfaction by understanding customer needs and resolving issues. • Resolved problems, improved operations and provided exceptional client support. Show less



Freelance

• Bangalore Urban, Karnataka, India

• Event Organizer

  • Sep 2012 - Present

  • Expert in all elements of event planning, including vendor management, timeline development. Adept in coordinating post-event logistics such as travel arrangements and accommodations. • Highly responsive to company and client needs. Succeeded in planning and executing small to large events from start to finish while maintaining highest levels of client satisfaction • Organized events such as weddings, corporate events, private events, fashion events, social events and religious celebrations. • Strong organizational skills with success in managing multiple events and executing simultaneous events. • Have planned event through strategic negotiations with vendors, suppliers, and venues. Committed to going extra mile to make clients' wishes come true. • Organized and ambitious planner with expertise in managing costs and budgets while establishing partnerships with vendors for optimal savings. • Detail-oriented with knowledge in pre-event coordination, event execution, and post-event activities. • Skilled in prioritizing event needs and working with teams, Eager to bring talent and expertise to growing organization. Show less



Groovefunk Clubbing Community

• Bangalore Urban, Karnataka, India

• Artist Management Specialist

  • Nov 2006 - Aug 2012

  • Interacting with clients across India and internationally booking shows for the Artist. • Handling the tour. • Building client data base. • Promoting the Artist. • Monitored Social Media and online sources for Industry trends • Interacting with clients across India and internationally booking shows for the Artist. • Handling the tour. • Building client data base. • Promoting the Artist. • Monitored Social Media and online sources for Industry trends



Mphasis

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Technical Specialist

  • Jun 2005 - Oct 2006

  • Handled customer calls to understand the needs and resolved problems quickly, improved operations and provided exceptional client support. • Established reputation as sharp technology expert when working with customers to identify and deploy solutions. Deep understanding of system architecture and diagnostics • Dedicated to exceeding client expectations by verifying satisfactory resolutions for every submitted ticket. • Troubleshoots highly technical issues with ease and patience. • Clearly understood the tasks through training, resolving client’s issues offering outstanding support to users of various levels. • Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. • Strengths in Communication backed by training. Motivated to learn, grow and excel. Show less



SYKES ENTERPRISES (INDIA) PRIVATE LIMITED

• India
• 1 - 100 Employee

• Senior Technical Support Specialist

  • Mar 2003 - Apr 2005

  • Experience in contact center operations talking to customers over phone, e-mail or online chat to resolve broad range of concerns. • Responded to support requests from end users, analyzed the issue to identify troubleshooting methods and patiently walked individuals through steps for quick remediation. • Assisted customers with troubleshooting issues encountered while using hardware or software, providing actionable tips. • Hardworking Customer Service / Technical service representative trained in project and time management with extensive knowledge of handling clients and proven multitasking abilities. • Solid team player, recognized consistently for performance excellence and proven skills in establishing rapport with clients, maintaining customer satisfaction and to increase profitability and drive business results. Show less