Valdi Solemo
Snr Customer Advocate at Dell EMC- Claim this Profile
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English Full professional proficiency
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Swedish Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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Bulgarian Native or bilingual proficiency
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French Elementary proficiency
Topline Score
Bio
Tomas Karlsson
Valdi was a very dedicated manager with a sense of humor and a twinkle in his eye that solved many difficult situations. Valdi is also quick to embrace new systems and applications and he is verbal and business focused. It has been very inspiring to working with Valdi.
Bengt Wallström
Valdi were a valuable contributor in the services management team at Sun/Oracle in Sweden. He is business and customer oriented with results in mind, that coupled with charm, intelligence and a sense of humor. I´ll recommend Valdi and would gladly work with him again.
Tomas Karlsson
Valdi was a very dedicated manager with a sense of humor and a twinkle in his eye that solved many difficult situations. Valdi is also quick to embrace new systems and applications and he is verbal and business focused. It has been very inspiring to working with Valdi.
Bengt Wallström
Valdi were a valuable contributor in the services management team at Sun/Oracle in Sweden. He is business and customer oriented with results in mind, that coupled with charm, intelligence and a sense of humor. I´ll recommend Valdi and would gladly work with him again.
Tomas Karlsson
Valdi was a very dedicated manager with a sense of humor and a twinkle in his eye that solved many difficult situations. Valdi is also quick to embrace new systems and applications and he is verbal and business focused. It has been very inspiring to working with Valdi.
Bengt Wallström
Valdi were a valuable contributor in the services management team at Sun/Oracle in Sweden. He is business and customer oriented with results in mind, that coupled with charm, intelligence and a sense of humor. I´ll recommend Valdi and would gladly work with him again.
Tomas Karlsson
Valdi was a very dedicated manager with a sense of humor and a twinkle in his eye that solved many difficult situations. Valdi is also quick to embrace new systems and applications and he is verbal and business focused. It has been very inspiring to working with Valdi.
Bengt Wallström
Valdi were a valuable contributor in the services management team at Sun/Oracle in Sweden. He is business and customer oriented with results in mind, that coupled with charm, intelligence and a sense of humor. I´ll recommend Valdi and would gladly work with him again.
Credentials
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ITIL v4
AXELOS Global Best PracticeMar, 2021- Nov, 2024
Experience
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VCE
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United States
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IT Services and IT Consulting
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200 - 300 Employee
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Snr Customer Advocate
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May 2012 - Present
The VCE Customer Advocate (CA) assignment provides an experienced, Vblock focused service management professional to provide a single point of contact for focused account management on all service related issues across Vblock solution. The CA provides oversight onto all of the Vblock Customer Care activities and provides consolidated information for all service delivery for all VCE customers within the Nordic countries The VCE Customer Advocate (CA) assignment provides an experienced, Vblock focused service management professional to provide a single point of contact for focused account management on all service related issues across Vblock solution. The CA provides oversight onto all of the Vblock Customer Care activities and provides consolidated information for all service delivery for all VCE customers within the Nordic countries
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Oracle
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Snr Service Support Manager
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May 2009 - 2011
Responsible for the delivery of Oracle Support Services and the Oracle Support Personnel in southern & western Sweden. Responsible for the delivery of Oracle Support Services and the Oracle Support Personnel in southern & western Sweden.
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Sun Microsystems
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Branch Manager - Sun Services
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Jun 2005 - May 2009
Responsible for all Sun Service delivery, all service engineers & all service customers in Southern,Western Sweden. Position included the role as Service Account Manager for the largest accounts in southern/western Sweden. Reporting to the Swedish Country Manager.
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Delivery Manager, Managed Services
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May 2004 - Jun 2005
Responsibilities includes building up, recruiting & leading the delivery organization for Sun Managed Services in Sweden. Reporting to the Swedish Country Manager.
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Sun Microsystems
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Software Support Manager
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2003 - 2004
Coordinating & handling all Sun Microsystems Software Support Deliver (SunONE/iPlanet products).
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Enterprise Support Account Manager
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2000 - 2003
2000-2001Based in Madrid, Spain. Coordinating all Sun Microsystems Software Support Delivery Worldwide efforts for Terra Networks (Telefonica Internet Subsidiary).2001-2002Based in Malmö, Sweden. Coordinating all Sun Microsystems Software Support Delivery for the Enterprise level customers in Northern Europe.2002-2003Based in Malmö, Sweden. Coordinating all Sun Microsystems Software Support Worldwide Delivery for Ericsson
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BTJ
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Sweden
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Media Production
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1 - 100 Employee
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Oracle Developer
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1998 - 2000
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Education
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1992 - 1997
Lund University
Informatics, Computer Science -
1994 - 1994
Universitat Politècnica de Catalunya
IT - Compilers, AI -
Svenska Skolan i Fuengirola
Community
