Chris Deem

Director of Information Technology - Infrastructure at eHealth Technologies
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Contact Information
us****@****om
(386) 825-5501
Location
Pittsburgh, Pennsylvania, United States, US

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Credentials

  • The Pittsburgh IT Leadership Development Program
    Ouellette & Associates Consulting, Inc.
    May, 2023
    - Nov, 2024
  • A+ Certification
    CompTIA
    Jan, 2005
    - Nov, 2024
  • Network+ Certification
    CompTIA
    Jan, 2005
    - Nov, 2024

Experience

  • eHealth Technologies
    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Director of Information Technology - Infrastructure
      • Jul 2023 - Present

  • Duquesne Light Company
    • United States
    • Utilities
    • 700 & Above Employee
    • Manager Infrastructure Engineering
      • Aug 2021 - Present

    • Supervisor, IT Infrastructure
      • May 2017 - Aug 2021

      Lead, coach, and mentor a team of IT Engineers. Create policy and procedures. Conduct company-wide technology training. Meet with senior leadership to advise and plan short-tern and long-term IT needs and projects. Assist with annual department budgets. Guide organizational technology strategy and roadmaps.

    • Infrastructure Engineer III
      • Nov 2015 - May 2017

      Lead or provide assistance and technical support for Microsoft technologies such as Windows Server 2012/2016, Configuration Manager, Active Directory, SQL and Office 365. Provide assistance and technical support to resolve user, project, and production system issues. Provide high level of customer service under pressure while effectively documenting and communicating processes and improvements of more complex and technical nature.

  • Apogee IT Services
    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Network Engineer
      • Oct 2005 - Nov 2015

      Senior Project Leader, Systems Designer, Implementation Specialist for a managed services IT consultancy. Help Desk escalation. Client base across United States specializing in law firms and small/medium businesses Senior Project Leader, Systems Designer, Implementation Specialist for a managed services IT consultancy. Help Desk escalation. Client base across United States specializing in law firms and small/medium businesses

Education

  • Pittsburgh Technical Institute
    Associate’s Degree, Computer Security and Forensics
    2005 - 2008

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