Experience

Triara

• IT Services and IT Consulting
• 300 - 400 Employee

• • Apr 2013 - Present

  Design IT infrastructure services based on business requestReview and provide feedback to RFPs.Work closely with vendors to build POCs.Provide third level support to operations teams.Provide ITO to internal Back Office Core (BOC) infrastructure.

• • Apr 2013 - Jun 2015

  - Build, test, evaluate and deliver IT infrastructure services to operations according to the Service design.- Development and implementation of Triara IT Service Delivery Process.- Work with PMO as technical leader.



Xerox

• United States
• Business Consulting and Services
• 700 & Above Employee

• • Jun 2012 - Apr 2013

  Team leader for global multidisciplinary wintel team.Coordinate incidents, problems, change processes to meet SLAs.ITO support to VMware virtualization infrastructure.ITO support to physical and virtual Windows Servers (2000, 2003, and 2008).ITO support to Active Directory Services.Wintel disaster recovery coordinator and exercise execution.Support in audit analysis and remediation to meet compliance.

• • Dec 2010 - Jun 2012

  Solve tickets (incidents and tasks) within SLAs compliance.Patch management process coordinator.ITO support to VMware virtualization infrastructure.ITO support to physical and virtual Windows Servers (2000, 2003, and 2008).ITO support to Active Directory Services.Wintel disaster recovery coordinator and exercise execution.Support in audit analysis and remediation to meet compliance.



Perifel

• Monterrey Area, Mexico

• IT Senior Consultant

  • Jan 2010 - Dec 2010

  IT Senior Consultant in Microsoft Technologies. IT Senior Consultant in Microsoft Technologies.



ZENTIUS

• Mexico
• Information Technology & Services
• 1 - 100 Employee

• IT Senior Systems Engineer

  • Mar 2007 - Dec 2010

  IT Senior Systems Engineer in Microsoft Technologies. IT Senior Systems Engineer in Microsoft Technologies.



ABA Seguros

• Insurance
• 200 - 300 Employee

• IT systems engineer

  • Jun 2001 - Mar 2007

  ITO monitoring and capacity management. ITO Support for business web applications. IT Systems Engineer in Microsoft Technologies. ITO monitoring and capacity management. ITO Support for business web applications. IT Systems Engineer in Microsoft Technologies.