Experience

the Hive Coworking Singapore

• Singapore
• Facilities Services
• 1 - 100 Employee

• Location Manager

  • Jan 2020 - Present

• Community Lead

  • Jun 2019 - Dec 2020



ipaymy

• Singapore
• Financial Services
• 1 - 100 Employee

• Account and Marketing Manager

  • Nov 2018 - May 2019

  Develop and manage long-term client relationships, sustain business growth and profitability, forecast and track account metrics, customer support, product design and development, develop and manage online marketing strategies (email marketing, drip campaigns, social media, SEOs, PPC), copywriting for digital platforms (EDMS, website, articles, social media), A/B testing, utilize inbound marketing tools, project management, identify new digital marketing trends and technologies, analyze and relay marketing analytics



FoodRazor

• Singapore
• Software Development
• 1 - 100 Employee

• Business Development Executive

  • May 2018 - Oct 2018

  Attracting new clients and developing new client relationships to drive the growth of company, ownership of entire B2B sales cycle, from lead generation (email, cold-call, door-to-door, networking, etc.), to pitching and closing deals via in-person meetings. Attracting new clients and developing new client relationships to drive the growth of company, ownership of entire B2B sales cycle, from lead generation (email, cold-call, door-to-door, networking, etc.), to pitching and closing deals via in-person meetings.



Speech Academy Asia Bukit Timah

• Marketing and Business Developent Executive

  • Apr 2017 - Jan 2018

  Social media content creation, article writing, operational and employee management, brand advertisement and engagement, customer communication, sales and retentions, administrative work, exceeding sales targets and all KPIs, implementing and maintaining business SOPs, lead discovery, post sales/financial performance analysis, staff task delegation and completion monitoring, senior management liaison, franchise unit representative, event planning and execution. Social media content creation, article writing, operational and employee management, brand advertisement and engagement, customer communication, sales and retentions, administrative work, exceeding sales targets and all KPIs, implementing and maintaining business SOPs, lead discovery, post sales/financial performance analysis, staff task delegation and completion monitoring, senior management liaison, franchise unit representative, event planning and execution.



Speech Academy Asia

• Speech Trainer (Public Speaking)

  • Apr 2016 - Dec 2016

  Public speaking tutoring and mentorship, research and planning, classroom management, assignment review and feedback, confidence building, parent/teacher conferencing, overseeing and teaching a class of 15-20 students, holiday camps/school excursions. Public speaking tutoring and mentorship, research and planning, classroom management, assignment review and feedback, confidence building, parent/teacher conferencing, overseeing and teaching a class of 15-20 students, holiday camps/school excursions.



Self-Employed

• Private Tutor

  • Dec 2012 - May 2016

  Classroom in-depth teaching regarding a multitude of subjects, research and planning, developing tailored curriculums to accommodate individual student requirements, assignment review and feedback, parent/teacher conferencing.Taught: English, Mathematics, Chemistry, Biology, Physics, Geography Classroom in-depth teaching regarding a multitude of subjects, research and planning, developing tailored curriculums to accommodate individual student requirements, assignment review and feedback, parent/teacher conferencing.Taught: English, Mathematics, Chemistry, Biology, Physics, Geography



Gogreen Holdings

• Singapore
• Recreational Facilities
• 1 - 100 Employee

• Tour Guide

  • Dec 2014 - Jun 2015

  Team management, assist and lead participants with gearing-up, safety orientation and general tour information, manage risky behaviour and maintain control of tour group, ensure trails and lines are maintained to standards, incident report handling, develop new ideas and curriculum programming to fit expanding needs of guests, Team management, assist and lead participants with gearing-up, safety orientation and general tour information, manage risky behaviour and maintain control of tour group, ensure trails and lines are maintained to standards, incident report handling, develop new ideas and curriculum programming to fit expanding needs of guests,



The Bravery Cafe

• Barista

  • Oct 2014 - Jan 2015

  Food preparation, order taking, cash management, customer service, budget management and stock take, event planning and execution, cleaning, store opening and closing. Food preparation, order taking, cash management, customer service, budget management and stock take, event planning and execution, cleaning, store opening and closing.



Forever 21

• Sales Associate

  • Jun 2011 - Aug 2012

  Cash management and banking, customer service, brand vision, working in multiple stores, visual merchandising, fitting room service, customer de-escalation and escalation prioritisation. Cash management and banking, customer service, brand vision, working in multiple stores, visual merchandising, fitting room service, customer de-escalation and escalation prioritisation.