Experience

ONEHOPE Wine

• United States
• Wine & Spirits
• 200 - 300 Employee

• Entrepreneur

  • Dec 2021 - Present

  United States



Children's Hospital of The King's Daughters

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Director’s Administrative Assistant

  • Nov 2021 - Present

  Norfolk, Virginia, United States -Provides a broad range of word processing, secretarial and administrative duties. -Within established procedures, exercises independent judgment, professionalism and discretion in screening calls, prioritizing mail, and maintaining and controlling confidential filing & records. -Transcribes from dictation as necessary. -Schedules/attends meetings and records minutes. -Coordinates office/departments environment/activities and supplies. -Composes non routine correspondences… Show more -Provides a broad range of word processing, secretarial and administrative duties. -Within established procedures, exercises independent judgment, professionalism and discretion in screening calls, prioritizing mail, and maintaining and controlling confidential filing & records. -Transcribes from dictation as necessary. -Schedules/attends meetings and records minutes. -Coordinates office/departments environment/activities and supplies. -Composes non routine correspondences, graphs and spreadsheets. -Communicates effectively and professionally with all departments, managers and employees. -Performs other duties as assigned. Show less



Urology Of Virginia

• United States
• Medical Practices
• 1 - 100 Employee

• Medical Receptionist

  • May 2020 - Oct 2020

  Virginia Beach, Virginia, United States Scheduled patients’ future appointments. Handled outcoming calls to schedule and/or remind patients of their upcoming appointments. Assisted patients’ request medical records release medical form from the facility or from another office.



Mount Sinai Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Medical Secretary

  • Aug 2017 - May 2020

  5 East 98th Street Handles providers scheduling and edit schedule template; Takes detailed clinical phone messages for physician or advanced allied healthcare provider; Acquires insurance authorizations for radiology imaging and medications that are ordered by attending physician; Assists patients in getting their most recent radiology CDs, reports and/or pathology slides from another facility; Schedules in-office procedures, consult and follow-up appointments for patients; Maintains, adjust and confirm patient… Show more Handles providers scheduling and edit schedule template; Takes detailed clinical phone messages for physician or advanced allied healthcare provider; Acquires insurance authorizations for radiology imaging and medications that are ordered by attending physician; Assists patients in getting their most recent radiology CDs, reports and/or pathology slides from another facility; Schedules in-office procedures, consult and follow-up appointments for patients; Maintains, adjust and confirm patient office schedule; Receives and sorts incoming mail for provider; Assists in scanning patients’ medical records; Handles coverage for other secretaries and manage to cover 3+ providers and handle coverage for Front Desk to check-in as well as check-out; Collects co-payments at time of service; Confirms and updates patients demographics and verifies insurance as needed to ensure that they have accurate information.

• Patient Coordinator

  • Jun 2015 - Aug 2017

  500 Seventh Avenue, NY, NY 10019 Answer incoming phone calls to schedule both new patients' and established patients for future appointments/cancel and reschedule appointments; When scheduling appointments for new patients, must enter their information into the medical database; Email doctors' secretaries in reference to a procedure that a patient is requesting and/or any miscellaneous messages that patients are referencing to; Currently using two systems to do scheduling and emailing (IDX,EPIC); scheduling appointments for… Show more Answer incoming phone calls to schedule both new patients' and established patients for future appointments/cancel and reschedule appointments; When scheduling appointments for new patients, must enter their information into the medical database; Email doctors' secretaries in reference to a procedure that a patient is requesting and/or any miscellaneous messages that patients are referencing to; Currently using two systems to do scheduling and emailing (IDX,EPIC); scheduling appointments for patients with doctors of their specific specialties; verifying health insurance patient currently have and if the doctors are in-network with that particular insurance; if insurance is unfamiliar, patients are transferred or will be provided with the direct line to the billing department.

• Human Resources Assistant

  • Aug 2014 - May 2015

  320 East 96th Street, New York, NY 10029 • File and coordinate weekly reports for “New Hires”; Setup and organize files for incoming "New Hires"; Make and receive calls involving applicants verifying their application status and hiring confirmation; Forward phone calls essential recruiters and hires to staff; handle iGreentree system to file applicants from A-Z; handle Medgate health system to file individuals in medical record; Interview interns



Citi

• United States
• Financial Services
• 700 & Above Employee

• Investment Banking BD Technology Intern

  • Nov 2013 - Dec 2013

  388 Greenwich New York, NY 10013 • Deployed images over network and completed data migration to primary user stations for 10-15 PCs weekly; Restricted user domain access using Active Directory; Tracked and maintained inventory of PC asset disposals and wiped all information from returned Blackberry devices; Provided hardware and software technical support for tickets reported and cleared in ResolveIt; Setup audiovisual equipment for conference meetings upon request.



Billy's Bakery

• Front Counter

  • Mar 2011 - Jul 2011

  75 Franklin, New York, NY 10013 • Greeted customers and informed them of any promotional items; Prepared desserts for customers and display window; Stocked and recorded refrigerator and salad bar inventory on a daily basis; Maintained front counter in a clean and organized fashion by wiping counters and keeping condiments well stocked.



Community Board Eleven

• Clerical

  • Jul 2010 - Aug 2010

  1964 Park Avenue, New York, NY 10035 • Answered telephones and assisted with inquiries; Transferred calls to appropriate person and took messages; Provided clerical support including filing, faxing and copying documents; Provided excellent customer service to visitors by greeting them and escorting to the proper destinations.



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Crew Member

  • Nov 2007 - Jun 2008

  1994 Third Avenue, New York, NY 10027 • Accepted payment from customers, and made change as necessary; Requested and recorded customer orders, and computed bills using cash registers; Cleaned and organized eating, service, and kitchen areas; Communicated with customers regarding orders, comments, and complaints; Prepared and served cold drinks and frozen milk drinks and desserts, using drink-dispensing, milkshake, and frozen custard machines.