Khirmer Dia

DevOps Engineer at Zimetrics Technologies
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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Experience

    • India
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • DevOps Engineer
      • Sep 2022 - Present

      Vancouver, British Columbia, Canada JBoss, RHEL, ELK, Ansible, AWS, Apache, Etc. Enterprise healthcare system management. Automation and Optimization, extensive streamlining of the process. Aggressive transformation initiative ensures that the current team can deliver the best quality deliverables. Onsite on-demand issue resolution.

    • Canada
    • Technology, Information and Internet
    • Founder, CTO
      • Jan 2023 - Present

      Vancouver, British Columbia, Canada Creating value from zero to one. SaaS Architecture Designer. Full-Stack Developer Product Development Management

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • DevOps Engineer | Workflow Designer
      • Apr 2021 - Sep 2022

      Toronto, Ontario, Canada Leading MSP with management of over 250 clients, and more than 2000 cloud servers. ・Linux, Windows, and Cloud Engineer. AWS, Azure, Oracle, Google Cloud Platform, and many major, minor Cloud providers. ・Kick-started and developed automated issue management workflow (xMatters by Everbridge) for ITSM and smart system issue resolution workflow. ・NodeJS Backend Development, CI / CD with Ansible/Gitlab, Serverless Applications. ・API Development & Management. ・Strict security… Show more Leading MSP with management of over 250 clients, and more than 2000 cloud servers. ・Linux, Windows, and Cloud Engineer. AWS, Azure, Oracle, Google Cloud Platform, and many major, minor Cloud providers. ・Kick-started and developed automated issue management workflow (xMatters by Everbridge) for ITSM and smart system issue resolution workflow. ・NodeJS Backend Development, CI / CD with Ansible/Gitlab, Serverless Applications. ・API Development & Management. ・Strict security management experience, key management, firewalls, etc. ・Network Infrastructure Management. ・Client Support ・Business Development and Key Partnership Initiator. ・Connected Google Sheets via GAppsScript to Automated System! ・Transformed and upgraded our company's security best practices. ・Built and implemented a fully automated monitoring and issue management integration system. (by myself) ・Developed custom Chatops system to automate Cloud operations. Extras ・Built our company website from scratch. ・Successfully organized and partnered with technology companies. ・More... Show less

    • Canada
    • Retail
    • 300 - 400 Employee
    • Technical Sales Representative
      • Nov 2019 - Mar 2021

      ‣ Create high sales revenue through direct customer interaction. Be responsible for providing support and solutions for a wide range of technical issues and customer needs. ‣ Automated all the store's demo products using various methods such as PowerShell to promote time efficiency. ‣ Delivered useful input to store management and IT workflow to increase productivity and efficiency. ‣ Manage in-store IT resources to create consistency, high availability, and security.

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Internal Operations and Staff Supervisor
      • May 2019 - Apr 2020

      Seneca College ‣ Organized workflow and trained staff to increase productivity. Very detailed planning down to every minute of event execution which reduced issues and miscommunication. ‣ Providing constructive feedback and conducting training for junior staff. ‣ Created streamlined collaboration workflow and techniques, and provided documentation to promote independence. ‣ Single-handedly and successfully migrated the SSF York campus internal communication from legacy email to Microsoft… Show more ‣ Organized workflow and trained staff to increase productivity. Very detailed planning down to every minute of event execution which reduced issues and miscommunication. ‣ Providing constructive feedback and conducting training for junior staff. ‣ Created streamlined collaboration workflow and techniques, and provided documentation to promote independence. ‣ Single-handedly and successfully migrated the SSF York campus internal communication from legacy email to Microsoft SharePoint-oriented solution. The migration created a streamlined collaboration via a single SharePoint site, high availability of tools and files through online cloud storage. It contributes to reducing operating costs and enforcing management procedures. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Field Service Engineer
      • Jun 2015 - Dec 2018

      Osaka, Osaka, Japan ‣ Provided 50+ on-site setup and installation of industrial large format printers. ‣ Proactively diagnosed and repaired electrical, mechanical, and software malfunctions while making sure customers' downtime are minimal to none. Guaranteed that each issue followed a high standard of resolution. ‣ Successfully conducted many training sessions for dealers and end-users in the use of the products. Received excellency compliments from customers. ‣ Worked closely with sales leading to… Show more ‣ Provided 50+ on-site setup and installation of industrial large format printers. ‣ Proactively diagnosed and repaired electrical, mechanical, and software malfunctions while making sure customers' downtime are minimal to none. Guaranteed that each issue followed a high standard of resolution. ‣ Successfully conducted many training sessions for dealers and end-users in the use of the products. Received excellency compliments from customers. ‣ Worked closely with sales leading to increase opportunities for new deployments of products. ‣ Awarded HP Asia-Pacific Top Ten Engineers of the Year (2016 & 2017 consecutively) ‣ HP Latex 15xx, 3xxx Service Engineer Certified. This job role allows me to face customers 70% of the time more than our sales team, and we were able to work closely with customers to solve technical and quality issues and problems and prove that our HP printers can give them better ROI. The average price is roughly 20 million yen (USD$140k), and we are able to sell 7-10 of these YoY, plus the service plans! Show less

    • Product Management
      • Oct 2012 - May 2015

      Tokyo, Japan Presale Technical Consultant, Set-up of Ordered Solutions, Maintenance and After Support of Software/Hardware for Existing Customers. I was the pre-sales tech consultant for a product that we were able to sell to a major ingest company with a revenue of at least 2 million yen. In addition, we were able to sell multiple turn-key systems for an average of 300,000 yen each. ‣ Wowza Media Systems Japan Partner/System Integrator. ‣ Imagine Communication (former Digital Rapids)… Show more Presale Technical Consultant, Set-up of Ordered Solutions, Maintenance and After Support of Software/Hardware for Existing Customers. I was the pre-sales tech consultant for a product that we were able to sell to a major ingest company with a revenue of at least 2 million yen. In addition, we were able to sell multiple turn-key systems for an average of 300,000 yen each. ‣ Wowza Media Systems Japan Partner/System Integrator. ‣ Imagine Communication (former Digital Rapids), Elemental Technologies, Metus ‣ EVS Media Japan Reseller. ‣ Turn-key System Installation for Media Contents Encoding/Live Streaming Solutions. ‣ Logistics ‣ Technical Support ‣ English to Japanese Manual Documents Translations ‣ Product management for industrial-grade media encoders and streaming solutions such as Elemental, Digital Rapids, Akamai CDNs. ‣ Integrated streaming technologies such as HLS, RTMP, MPPEG-DASH, MAM, EVS Media products, and more. ‣ Experience in product exhibitions and presentations. ‣ Collaborative experience with companies in different timezones Achievement/s - Sold Ingest servers and automated Flexicart solution to a major production company in Japan. - Integrated multiple solutions to mid to large customers especially in live streaming companies, educational institutions. dpsj.co.jp Show less

    • United States
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Freelance Camera Operator
      • 2013 - 2013

      Involve in handling camera, lens changes, and other technical chores. Also, some Japanese to English translations and vice verse between the both sides.

Education

  • Seneca College
    Diploma, Network and System Administration
    2019 - 2020
  • Tokyo Film Center College of Arts
    Diploma, Audio Editing, Cinematography
    2010 - 2013

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