Kasula Prasanna Kumar
Senior Delivery Manager at Areteans- Claim this Profile
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English Professional working proficiency
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Bio
Surya Kiran Bhuvanagiri
I had the privilege of working directly with Prasanna for more than 6+ years on setting up Operational and SLA reports in C3i. Prasanna is proactive, result oriented, responsible and technically sound and he is always ready to put all his energy and time to get the job done. He has an exceptional Leadership skills which climb him a professional ladder, he is very good at Operations management. He is a great asset to any company. All the best and good luck!
Surya Kiran Bhuvanagiri
I had the privilege of working directly with Prasanna for more than 6+ years on setting up Operational and SLA reports in C3i. Prasanna is proactive, result oriented, responsible and technically sound and he is always ready to put all his energy and time to get the job done. He has an exceptional Leadership skills which climb him a professional ladder, he is very good at Operations management. He is a great asset to any company. All the best and good luck!
Surya Kiran Bhuvanagiri
I had the privilege of working directly with Prasanna for more than 6+ years on setting up Operational and SLA reports in C3i. Prasanna is proactive, result oriented, responsible and technically sound and he is always ready to put all his energy and time to get the job done. He has an exceptional Leadership skills which climb him a professional ladder, he is very good at Operations management. He is a great asset to any company. All the best and good luck!
Surya Kiran Bhuvanagiri
I had the privilege of working directly with Prasanna for more than 6+ years on setting up Operational and SLA reports in C3i. Prasanna is proactive, result oriented, responsible and technically sound and he is always ready to put all his energy and time to get the job done. He has an exceptional Leadership skills which climb him a professional ladder, he is very good at Operations management. He is a great asset to any company. All the best and good luck!
Credentials
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Certified ScrumMaster® (CSM®)
Scrum AllianceMar, 2023- Nov, 2024 -
Agile Scrum Foundation
SimplilearnFeb, 2023- Nov, 2024 -
Power BI
SimplilearnFeb, 2023- Nov, 2024 -
Project Management Foundations (2019)
LinkedInJan, 2023- Nov, 2024 -
Project Management Foundations: Budgets
LinkedInJan, 2023- Nov, 2024 -
Project Management Foundations: Communication
LinkedInJan, 2023- Nov, 2024 -
Project Management Foundations: Ethics
LinkedInJan, 2023- Nov, 2024 -
Project Management Foundations: Schedules
LinkedInJan, 2023- Nov, 2024 -
Project Management Foundations: Teams
LinkedInJan, 2023- Nov, 2024 -
Project Management Foundations: Requirements
LinkedInDec, 2022- Nov, 2024
Experience
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Areteans
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India
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IT Services and IT Consulting
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700 & Above Employee
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Senior Delivery Manager
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Apr 2023 - Present
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C3I SUPPORT SERVICES PRIVATE LIMITED
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India
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1 - 100 Employee
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Technical Project Manager
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Mar 2013 - Nov 2022
o Spearheaded Scrum ceremonies such as Sprint planning, Daily Stand-ups, Sprint Reviews & Retrospectives. Worked with Product Owner on Artifacts such as Product Backlog, Sprint Backlog, Sprint Burndown, and Release Burndown.o Working with stakeholders/product owners to prioritize the requirements for the sprint. Keeping the team together and establishing effective communication with consistency across development, QA, UAT, and with business.o Lead product prioritization meetings and ensure that deliverables are up to quality standards within the specified time, resolving conflicts, resolving impediments, and keeping the team focused.o Ensured that 100% of inter-team risks, impediments and blockers were identified, communicated and resolvedo Coached 20+ teams on higher levels of maturity by improving their process and ensuring they adhered to the scrum frameworko Internal/external client relationships during various stages of transitiono Representing the Application Development Team in Change Authority Board meetings, developing Go-Live deployment plans considering all dependencies and monitoring testing to verify the solution meets the requirements. Show less
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Operations Manager
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Mar 2010 - Mar 2013
• Managing and contribute to the delivery of small to medium projects to improve Service Management's service offerings• Act as the SPOC from support desk for the Clinical Trail Management System and actively involved in new releases, change management discussion, designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations.• Determines operational strategies by conducting needs assessments, performance reviews, capacity planning, cost/benefit analyses, defining user requirements, establishing technical specifications and production, productivity, quality, customer-service standards, contributing information and analysis to organizational strategic plans and reviews.• Develop support desk systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations. Show less
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Assistant Manager Quality Assurance - Training
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Mar 2009 - Mar 2010
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Education
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1998 - 2001
Osmania University
Graduate, Biology, General
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