Experience

HomeServe USA

• United States
• Consumer Services
• 700 & Above Employee

• VP, M&A and HR

  • May 2020 - Present

  End-to-end lead responsibility for HR acquisition work including deal structure, due diligence, integration, along with complete Human Resources and Payroll leadership to acquired companies. Lead Regional HR/Payroll teams that supports acquired entities. • Designed and implemented scalable regional HR & payroll model to support growing number of brands throughout US. • Closed new acquisitions including diligence, deal structure, union negotiations, and integration that contributed… Show more End-to-end lead responsibility for HR acquisition work including deal structure, due diligence, integration, along with complete Human Resources and Payroll leadership to acquired companies. Lead Regional HR/Payroll teams that supports acquired entities. • Designed and implemented scalable regional HR & payroll model to support growing number of brands throughout US. • Closed new acquisitions including diligence, deal structure, union negotiations, and integration that contributed 150% growth in revenue and nearly 200% growth in EBIT contribution within first 2 years. • Led HR function for acquired entities throughout US post-close. • Simultaneously led migration of 8 diverse companies into a newly created single job architecture, payroll practices, HRIS, benefits, retirement, and policies to achieve YE corporate objective. Project was highly regarded and included the merging of 4 of the companies into 2 during the migration process. • Received internal award for individual performance and contribution on complex acquisition including rewriting multiple CBAs, structuring the purchase agreement, replicating a myriad of health & wellness plans, designing HRIS-payroll system setup, and onboarding hundreds of employees with new personalized offer letters, benefit enrollment, Welcome packets and payroll for successful Day 1 launch. • Represent HR on cross-functional integration team and numerous Steering Committees. • Won the FY22 HomeServe North America President's Award. Show less



Frontier Communications

• Telecommunications
• 700 & Above Employee

• VP of Human Resources

  • Sep 2014 - Apr 2020

  New Haven, CT • Drove revenue with business-smart HR solutions in both a complete regional structure and single business function model. • Promoted from state HR lead with 2,300 union & nonunion employees, to Sr Director with largest region of 5,500 employees, and to VP with national client base including CA workforce. • Led regional labor relations, union bargaining, grievance hearings, and arbitrations across several CBAs. • Lead a team of six HR/Labor business partners and 1 union employee.



Owens-Service.com

• United States
• Facilities Services
• 1 - 100 Employee

• VP, Human Resources, Payroll & Safety

  • Mar 2010 - Sep 2014

  • Develop company-wide Human Resources strategies, policies and programs that produce business results and align with company growth. • Functions include organizational/workforce planning, organizational development, staffing and recruiting, payroll, union relations, employment law, training, employee relations, compensation, benefits, orientation, safety and health, technology, and employee services. • Manage Human Resources department, staff, and budget. • Recipient of the first… Show more • Develop company-wide Human Resources strategies, policies and programs that produce business results and align with company growth. • Functions include organizational/workforce planning, organizational development, staffing and recruiting, payroll, union relations, employment law, training, employee relations, compensation, benefits, orientation, safety and health, technology, and employee services. • Manage Human Resources department, staff, and budget. • Recipient of the first President's Award. Show less



People's United Bank, N.A.

• United States
• Financial Services
• 1 - 100 Employee

• Dir. Learning & Development

  • Mar 2005 - Jul 2009

  • Managed key talent management initiatives including Corporate University, performance management, succession management, leadership and management development, OD consulting, corporate change, and technology. • Directed critical business strategies such as talent retention and M&A integration. • Led department operations including financial planning and management, websites, marketing, and facilities.



Yale University

• United States
• Higher Education
• 700 & Above Employee

• HR Generalist

  • 2004 - 2005

  • Provided comprehensive HR support to all 1,500 exempt and non-exempt employees within the Finance and Administration department. • Worked heavily on union/management collaboration.

• Asst Director, OD and HR Special Projects

  • 2000 - 2004

  • Led client interventions in various areas such as organizational diagnosis, strategic planning, change management, process redesign, teambuilding, and communication. • Designed and implemented University-wide performance management program and training series for supervisors and employees. • Developed and served as Master Teacher for the Yale Customer Service Institute, a team development program. • Managed and facilitated the Yale New Employee Orientation, a full-day program… Show more • Led client interventions in various areas such as organizational diagnosis, strategic planning, change management, process redesign, teambuilding, and communication. • Designed and implemented University-wide performance management program and training series for supervisors and employees. • Developed and served as Master Teacher for the Yale Customer Service Institute, a team development program. • Managed and facilitated the Yale New Employee Orientation, a full-day program offered 46 weeks annually. • Led the design and implementation of the university-wide Training Management System, a comprehensive training tracking system with over 135,000 records. (www.yale.edu/training). • Oversaw the creation and implementation of the Yale WorkLife Program. • Coordinated the Yale Management Training Institute, an executive development program for University, city, and local nonprofit senior leaders.



Good Work Associates

• Associate – Business Consultant

  • 1998 - 2000

  Helped organizations grow through customer relations and retention strategies, talent development, enhanced workplace cultures, and improved efficiencies.



Strategic Leadership Group (SLG), LLC

• Owner

  • 1997 - 1998

  Created a global senior management development program for a $38 billion international technology firm



University of New Haven

• United States
• Higher Education
• 700 & Above Employee

• Academic Monitoring Coordinator

  • 1996 - 1998

  Managed and supervised project teams. Administered databases containing 1,700 students. Prepared student progress reports. Coordinated on-campus registration advertisements. Coached students.



Huse Food Group

• General Manager

  • 1992 - 1994

  Directed daily operations and workforce at state’s highest sales volume franchise. Supervised 35 employees and 3 managers. Trained entire crew of 30 for new restaurant.