Experience

AppDirect

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sr. Information Systems Manager

  • Mar 2023 - Present

  Currently working on the integration of one system and a full migration of another. Currently working on the integration of one system and a full migration of another.



TBI Inc.

• United States
• Telecommunications
• 1 - 100 Employee

• Senior Information Systems Manager

  • Jan 2022 - Mar 2023

  Manage the majority of reporting out of NetSuite. Maintain data integrity throughout the different data tables. Create audit reports for all department heads to be able to identify inaccuracies. Designed and developed an automated, custom sales report that’s sent to all execs daily, to show various sales performance metrics for the week. Am one of three admins within NetSuite that manage all administration tasks. Wrote all custom PL/SQL formulas that are used in all critical reporting. Wrote custom scripts in JavaScript to perform various tasks within NetSuite, to provide both reduced redundancies, as well as increased efficiency. Developed JavaScript code for custom tables to automatically query and log various data and calculations monthly, so that reports could easily run against that data. Built a custom reporting tool in Excel, using VBA, that takes custom queries I built in NetSuite and formats and does extensive other calculations, to provide execs with an easy to read dashboard. Traveled to speak and give presentations on behalf of the company. Also currently travel to attend conferences on NetSuite, as well as to identify other potential tools we could utilize. Implemented Domo for the organization. Show less

• Information Systems Manager

  • Jan 2018 - Jan 2022

• Business Intelligence Manager

  • Jan 2017 - Jan 2018

• Business Intelligence Analyst

  • 2016 - Jan 2017

• Data Analyst

  • Jan 2014 - 2016

  Continued developing reports in Excel. Advanced formulas and VBA development. Examples, among others: Wrote a script that took a file and separated it into 680 different files (saving a ton of time). Then took 680 returned files and recombined them (saving a ton of time).Built an automated Daily Report for our Inside Sales. Built a “KPI Report” application for all Executives to be able to easily see the most critical metrics on the entire organization. Built tables, wrote queries, and helped improve efficiencies of MySQL tables. Began writing PL/SQL queries in NetSuite, to create sophisticated and scalable reports that previously weren’t possible. Began JavaScript development in NetSuite. Multiple scripts pushed to production. Show less

• Cable Manager

  • Jan 2013 - Jan 2014

  Managed a team of 13. Interviewed, hired, trained, and supervised. Held status meetings. Dealt with conflict resolution. Reviewed work and coached improvement. Built custom trackers in Excel, that the team used to track their projects. Built custom reports in Excel, to show visual graphs of team’s performance. Built custom, automated quote templates for team, to improve employee efficiency (drop downs, formulas, auto-completes, etc.)

• Sales Support Specialist

  • Jun 2012 - Jan 2013

• Account Manager

  • Feb 2012 - Jun 2012



Anixter

• United States
• Wholesale
• 700 & Above Employee

• QA

  • Mar 2009 - May 2009

  Fully functionally tested the main point of sale application per the test cases (JIT). Cross-tested the main application against its equivalent mainframe screen for data verification. Opened and tracked defects in Quality Center. Collaborated with multiple members of various teams in search of resolutions to defects (including developers, managers, and business analysts). Utilized the HP LoadRunner application to run pre-made scripts to stress test the inventory application (AIM). Analyzed the run results of the load tests to determine the causes of out of bounds response times (according to the SLA’s). Show less



Allstate

• United States
• Insurance
• 700 & Above Employee

• Quality Control Analyst

  • May 2006 - Apr 2008

  Collaborated with a team of IT professionals in the countrywide release of our flagship application providing a web-based platform to be used by our agents. Developed and inspected Test Plans for our application to test the system and the application functionality. Created Data Plans that would then be implemented into Quick Test Professional to fully test the system. Employed tools such as ClearCase to store our documents and ClearQuest for deviation management. Selected to serve as the Test Lead on a project that allows agents to view a customer’s existing policy in a web-based platform. Lead three colleagues on my team on a project in which duties included setting up meetings with the team, attending project meetings with business owners and relaying necessary information to the team, and making decisions of whether things could be improved upon in the application. Developed and wrote the Test Strategy Plan for my project, which outlined every detail of who, what, when, and how we were going to test. This plan was then presented, by myself, to multiple teams and all business owners, from whom approval signatures were provided. Regression tested one of our products to ensure proper functionality post-deployment. Created weekly status reports that were discussed in weekly meetings. Participated in process improvement meetings that included participants designated as CMM Six Sigma Black Belts. Volunteered to help with different team events, division meetings, and outings. Show less



ENM Company

• Electronics Engineering Associate

  • Jun 2003 - May 2006