Cesar Suriel-Luna
Computer Systems Student at CUNY New York City College of Technology- Claim this Profile
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Spanish Limited working proficiency
Topline Score
Bio
Credentials
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CompTIA IT Fundamentals+
CompTIAMay, 2017- Oct, 2024 -
IC3 Digital Literacy Certification
Pearson VUEMay, 2016- Oct, 2024 -
CompTIA A+
CompTIAMay, 2018- Oct, 2024
Experience
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City Tech, CUNY
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United States
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Higher Education
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400 - 500 Employee
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Computer Systems Student
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Aug 2018 - Present
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Staples
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United States
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Retail Office Equipment
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700 & Above Employee
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Tech Associate
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Oct 2018 - Present
As a Tech Associate at Staples I work with customers to fix their technical needs. This includes managing intakes, diagnosing and troubleshooting computers, and overall finding the best solution for their issues. Although I work part time, my tenure has led to me becoming a leader in my store and am responsible for overseeing customer relations for the tech department as well as training new hires. As a Tech Associate at Staples I work with customers to fix their technical needs. This includes managing intakes, diagnosing and troubleshooting computers, and overall finding the best solution for their issues. Although I work part time, my tenure has led to me becoming a leader in my store and am responsible for overseeing customer relations for the tech department as well as training new hires.
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BNY Mellon
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United States
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Financial Services
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700 & Above Employee
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Business Analyst
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Jan 2021 - Jan 2022
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Project Management Administrator
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Aug 2020 - Jan 2021
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Education
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2020 - 2021
Year Up
Information Technology -
2018 - 2022
CUNY New York City College of Technology
Computer Systems, Information Technology
Community
