Olivia Buss
Supervisor, Live Meeting Services at The Inception Company- Claim this Profile
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Bio
Experience
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The Inception Company
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United States
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Media Production
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1 - 100 Employee
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Supervisor, Live Meeting Services
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Mar 2021 - Present
• Oversee and execute all audio visual (AV) and venue-related aspects for our client’s national broadcasts primarily in the life sciences/pharmaceutical industry• Communicate directly with the Client daily and on weekly status meetings to fully support all project venue needs from kick off to their broadcast date• Deliver venue site survey results and recommendation directly to the Client, and offer additional insight and explanation as needed• Liaison representing LMS department to a VIP client to ensure we are meeting all deadlines and expectations – provide proactive ideas/resolutions, prompt responses, and maintain open line of communication• Develop and contribute to Venue Coordination, Process Integration, and Hybrid AV SOPs to maintain best practices and streamlined process and communications throughout all departments• Supervise team members who are booking speaker bureau orders – includes quality check of AV equipment ordered by client, and negotiating budget with subcontracted AV vendors to maintain above average revenue• Actively participate in creating a bi-monthly Diversity & Inclusion Committee newsletter and co-lead company-wide D&I events Show less
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Coordinator, Live Meeting Services
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Mar 2019 - Mar 2021
• Coordinate with internal Client Services/Project Team to understand scope and AV needs for the client’s upcoming broadcast with venues• Request venue site surveys with AV Vendors and analyze completed survey documentation to communicate results and recommendation to Project Team regarding adequate capability for each desired broadcast location• Input AV orders into MDS software for all broadcast venues, assigning correct AV equipment based on program details, and generate POs to AV Vendors with a focus on maintaining budget• Create Pre-Event Testing URLs in IBM Lotus Notes, send to Venue Partners, and address any In-Network non-compliances while swiftly resolving issues prior to broadcast date• Conduct training with AV Technicians prior to broadcast date to review key information and detailed responsibilities while onsite• Monitor live broadcast with internal Event Support and Project Team to assess any AV or technician issues in real time to ensure a successful broadcast at each venue for our client Show less
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Electron Microscopy Sciences
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United States
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Research Services
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1 - 100 Employee
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Accounting and Purchasing Associate
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Apr 2018 - Mar 2019
• Analyzed and calculated vendor invoices daily to ensure accurate pricing before authorizing remittance • Annually reviewed distributor pricing (300+ vendors) and master price list. Provided results to President for final review and updating of SpendMap database • Communicated directly with domestic and foreign vendors to obtain special quotes and resolve price discrepancies • Verified orders, invoices, pricing, and vendor terms collaboratively with other team members using AccountMate • Entered and audited records in SpendMap purchasing system for accuracy of distributor and product information Show less
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Creative Imprint Systems
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United States
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Printing Services
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1 - 100 Employee
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Inside Sales/Customer Service Sales Representative
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Feb 2016 - Mar 2018
• Communicated proactively with new and existing customers to determine what products best fit their needs • Ensured timely delivery by engaging with all departments within the organization • Calculated customer quotations to ensure profitability. Familiar with net cost pricing, budgeting, and bidding • Prepared orders for Impress ERP. Verified order accuracy. Tracked materials, manufacturing, and delivery • Communicated proactively with new and existing customers to determine what products best fit their needs • Ensured timely delivery by engaging with all departments within the organization • Calculated customer quotations to ensure profitability. Familiar with net cost pricing, budgeting, and bidding • Prepared orders for Impress ERP. Verified order accuracy. Tracked materials, manufacturing, and delivery
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Barbaras Hallmark
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United States
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Retail
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1 - 100 Employee
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Assistant Manager
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Oct 2013 - Feb 2016
• Oversaw cash handling, balancing, depositing, inventory control, receiving, loss prevention, and training • Interfaced with customers in a friendly, welcoming fashion. Assisted customers with all aspects of shopping • Oversaw cash handling, balancing, depositing, inventory control, receiving, loss prevention, and training • Interfaced with customers in a friendly, welcoming fashion. Assisted customers with all aspects of shopping
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Ollie's Bargain Outlet, Inc.
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United States
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Retail
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700 & Above Employee
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Customer Service Supervisor/Key Holder
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Dec 2007 - Oct 2013
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DeSales University Academic Resource Center
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Center Valley, PA
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Writing Tutor
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Sep 2008 - May 2011
• Assisted students struggling with writing assignments • Engaged directly with students to identify mistakes and needed improvements • Offered constructive criticism, suggestions, and encouragement • Assisted students struggling with writing assignments • Engaged directly with students to identify mistakes and needed improvements • Offered constructive criticism, suggestions, and encouragement
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DeSales University Office of Residence Life
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Center Valley, PA
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Resident Advisor
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Aug 2008 - May 2011
• Created a safe and friendly community by enforcing university policies • Developed activities to strengthen educational, social, and personal development • Collaborated with fellow RAs to plan building and campus-wide programs, address concerns, and develop action plans for any resident conflicts in our building • Worked with Admissions, Campus Ministry, Student Activities, Judicial Affairs, Campus Police, and the Wellness Center to develop programs and assist students • Created a safe and friendly community by enforcing university policies • Developed activities to strengthen educational, social, and personal development • Collaborated with fellow RAs to plan building and campus-wide programs, address concerns, and develop action plans for any resident conflicts in our building • Worked with Admissions, Campus Ministry, Student Activities, Judicial Affairs, Campus Police, and the Wellness Center to develop programs and assist students
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Salisbury Middle School
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Allentown, PA
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Student Teacher
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Jan 2011 - Apr 2011
• Taught 9th grade English covering the topics of persuasive writing, 5 paragraph essays, nonfiction research, and reading and acting out Romeo & Juliet • Modified lessons and differentiated instruction for learning support students and worked with an aide from the Intermediate Unit • Implemented project-based learning assessments within unit plans • Participated in professional learning communities exploring the topics of curriculum design and improving student engagement • Taught 9th grade English covering the topics of persuasive writing, 5 paragraph essays, nonfiction research, and reading and acting out Romeo & Juliet • Modified lessons and differentiated instruction for learning support students and worked with an aide from the Intermediate Unit • Implemented project-based learning assessments within unit plans • Participated in professional learning communities exploring the topics of curriculum design and improving student engagement
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Education
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DeSales University
BA, English/Secondary Education