Head of Customer Success

• Jan 2021 - Present

Fullcast is the only platform that seamlessly connects you rgo-to-market planning activities with your tactical sales operations. Plan smarter, forecast better, and automate the execution of your plan instantly in Salesforce with the click of a button.

GrowthOps Business Partner

• Oct 2017 - Jan 2021

Sales Development Manager

• May 2017 - Oct 2017

- Created and tracked SDR KPI's- Transitioned SDR team to an account based model- Managed lead routing and workflows- Managed compensation structure for the SDR team- Onboarded new SDRs- Held 1:1s with each SDR and provided ongoing coaching support

Account Executive

• Jan 2017 - May 2017

- Worked companies from 100 - 500 employees with average deal lifecycle of 90 days- Identified and secured executive sponsors- Delivered product demo to champions and sponsors

Sales Development Representative

• Oct 2016 - Jan 2017

- Wrote the SDR playbook- Developed sequences with multiple touch points

Teacher

• Sep 2015 - Feb 2016

•- Taught 6 English courses to students ranging from 4 to 12 years old, plus 1 private course •- Designed engaging lesson plans, assessed incoming students, and communicated with parents through weekly and monthly reports and meetings - Piloted open house marketing initiative in order for parents to observe students in the classroom •- Taught 6 English courses to students ranging from 4 to 12 years old, plus 1 private course •- Designed engaging lesson plans, assessed incoming students, and communicated with parents through weekly and monthly reports and meetings - Piloted open house marketing initiative in order for parents to observe students in the classroom

Account Manager

• Oct 2011 - Sep 2015

I was hired as an outside salesman to fill the role of a retiring employee at CED’s elevator supply division. Before taking over the 78 established accounts, I added 44 new accounts for a new location in Texas. Eventually, I took over the 78 accounts and developed new relationships. During this time, I also created a projects department to handle long-term elevator construction and modernization projects. I trained and set up processes for employees to manage these long-term elevator projects. - Managed 78 existing accounts with monthly sales of $500,000 (Location’s monthly sales were $1,000,000) - Over 1 year, established 44 new accounts and grew sales to $200,000 per month. A 200% increase. (Texas location) - Developed and implemented a go-to-market strategy for a new product line. Grew to $40,000 in monthly sales within 6 months - Created a department to manage long term projects Show less

Industrial Real Estate Broker

• Jun 2007 - Oct 2011

As a commercial real estate agent, I specialized in industrial real estate with an emphasis on port-related industries. I developed key industry relationships and managed current client relationships. - Negotiated and managed complex real estate transactions - Closed over $2,000,000 in sales and leases for 2008 and 2009 - Performed door to door and phone sales calls 5 hours per day - Consulted clients through economic downturn using cost saving strategies As a commercial real estate agent, I specialized in industrial real estate with an emphasis on port-related industries. I developed key industry relationships and managed current client relationships. - Negotiated and managed complex real estate transactions - Closed over $2,000,000 in sales and leases for 2008 and 2009 - Performed door to door and phone sales calls 5 hours per day - Consulted clients through economic downturn using cost saving strategies

Business Development Manager / Project Manager

• Aug 2004 - May 2007

The Tint Pros is a local commercial, residential, and auto window tinting company. I was hired to grow the commercial and residential business. While working there, I developed industry partners, bid on projects, and managed active projects. - Developed and maintained customer relationships and industry partnerships - Bid and managed projects The Tint Pros is a local commercial, residential, and auto window tinting company. I was hired to grow the commercial and residential business. While working there, I developed industry partners, bid on projects, and managed active projects. - Developed and maintained customer relationships and industry partnerships - Bid and managed projects