Experience

AbelCine

• United States
• Movies, Videos, and Sound
• 1 - 100 Employee

• Inside Sales Manager

  • Jun 2023 - Present

  - Manage daily schedules and coverage for the inside sales team and implement established sales practices and procedures - Maximize local efficiencies, improve communication through collaboration with Sales Operations, and ensure smooth distribution and timely responses to all inbound sales inquiries - Provide sales support to the team for all transactional and package equipment sales and curate opportunities to present to management to close sales - Collaborate with Solution Sales… Show more - Manage daily schedules and coverage for the inside sales team and implement established sales practices and procedures - Maximize local efficiencies, improve communication through collaboration with Sales Operations, and ensure smooth distribution and timely responses to all inbound sales inquiries - Provide sales support to the team for all transactional and package equipment sales and curate opportunities to present to management to close sales - Collaborate with Solution Sales, Business Development, and Integration Sales teams to achieve sales targets and objectives and help identify opportunities to escalate to the appropriate teams

• Account Manager

  • Jul 2021 - Jun 2023

  - Created lasting relationships with clients in the film industry such as motion picture studios, rental houses, small production studios, and independent owner/operators to procure their equipment needs - Strategized on sales campaigns with other departments in training, tech service, and financing - Closed one million in revenue on average per month

• Account Sales

  • May 2018 - Jul 2021

  - Advised clients on how to grow their business with AbelCine’s services - Coordinated orders with clients and work with manufactures to meet delivery dates

• Inside Sales Agent

  • Jun 2017 - May 2018

  - Answer incoming calls/emails and help clients build their camera and lighting packages - Maintain a showroom floor and assist with on site sales orders



Vivid Seats

• United States
• Technology, Information and Internet
• 400 - 500 Employee

• Vendor Relationship Manager

  • Apr 2017 - Jun 2017

  - Formed relationships with new and existing event ticket sellers and converted sellers from competing point-of-sales (POS) companies to use Vivid Seats’ POS called SkyBox - Onboarded 10-15 sellers daily on SkyBox to meet weekly goals

• Assistant Sales Manager

  • Mar 2017 - Apr 2017

  - Managed a team of 15 or more agents and addressed agent’s stats for reviews and promotions - Collaborated with management on company progress and develop ways to improve the sales team

• Sales Supervisor

  • Aug 2016 - Mar 2017

  - Streamlined sales agent processes and assisted sales inbound - Assisted with new hire interviews and sales training with the management team

• Sales Agent

  • Jun 2015 - Aug 2016

  - Handled inbound calls from customers interested in purchasing tickets to all live events, specializing in high value orders such as super bowl, masters, suites, and meet & greet tickets with excellent service - Built rapport and grew relationships with returning customers through emails and over the phone communication



StubHub

• United States
• Software Development
• 700 & Above Employee

• Field Operations Coordinator

  • Sep 2013 - Jan 2014

  - Addressed ticket issues via phone, email, and in person for buyers and sellers with exceptional service and traveled alone remotely to set up as a pick up location for customers while resolving any issues at once - Received, shipped, and stored tickets for inventory using a database - Addressed ticket issues via phone, email, and in person for buyers and sellers with exceptional service and traveled alone remotely to set up as a pick up location for customers while resolving any issues at once - Received, shipped, and stored tickets for inventory using a database



At Your Service

• IT Services and IT Consulting
• 1 - 100 Employee

• Guest Service Representative

  • 2008 - 2013

  Crowd control, ticket scanner, directing guests to their seats. Crowd control, ticket scanner, directing guests to their seats.