Richard Ferro

Regional Installation Manager at LeafFilter Gutter Protection
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Contact Information
us****@****om
(386) 825-5501
Location
Monroe, North Carolina, United States, US

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Credentials

  • OSHA 10
    OSHA Safety Training Institute
    Nov, 2019
    - Nov, 2024
  • ESA Level I Residential Security
    ESA - Electronic Security Association
    Nov, 2019
    - Nov, 2024

Experience

    • United States
    • Consumer Services
    • 700 & Above Employee
    • Regional Installation Manager
      • Dec 2022 - Present

    • Installation Manager
      • Jun 2020 - Dec 2022

      Project Manager for a high volume office. Warehousing, Contractor Relations, Scheduling, Customer Service, Accounts Receivable, Work Order Management, Contract Interpretation.

    • Regional Safety and Training
      • May 2011 - Dec 2019

      MasTec Advanced Technologies, Charlotte, NC 28273 5/2011-12/2019 Regional Trainer/ Learning and Delivery Supervisor On-Boarded New Associates, Orientation, Accurate Documentation, Scheduled and Completed Safety and Technical Training, in 2 Offices.  Corporate Communication, Scheduling, Training of Safety and New Technologies for New and Existing Associates.  Beta Tested New Training Techniques and LMS/E-Learning Platforms Providing Feedback, Recommendations, and Solutions.  Scheduling and Management of Safety and Training in Nine offices in NC, SC, and GA. Coached, Mentored, and Developed a Team of Five Learning Support Specialists in SC and GA. Conducted Field Visitations, Safety Observations, and Quality Assurance Assessments in the Field for Purposes of Assessing and Adapting Safety, Training, and Quality of Work Best Practices. Constructed Fully Functional Training Houses for Employees to Practice Learned Skills in Several offices.

    • Field Technician Supervisor
      • Nov 2007 - Apr 2011

       Remotely Managed a Team of up to Twenty-Five Technicians in areas of Safety, Production, Customer Service, Service Reduction, Quality, and Sales. Conducted Damage and Accident investigations and Reporting. Top 10 Supervisor in Service Reduction 2010

    • Field Service Technician
      • Aug 2006 - Nov 2007

       Remotely Managed a Team of up to Twenty-Five Technicians in areas of Safety, Production, Customer Service, Service Reduction, Quality, and Sales. Conducted Damage and Accident investigations and Reporting. Top 10 Supervisor in Service Reduction 2010

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