Richard Ferro
Regional Installation Manager at LeafFilter Gutter Protection- Claim this Profile
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Topline Score
Bio
Credentials
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OSHA 10
OSHA Safety Training InstituteNov, 2019- Nov, 2024 -
ESA Level I Residential Security
ESA - Electronic Security AssociationNov, 2019- Nov, 2024
Experience
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LeafFilter Gutter Protection
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United States
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Consumer Services
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700 & Above Employee
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Regional Installation Manager
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Dec 2022 - Present
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Installation Manager
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Jun 2020 - Dec 2022
Project Manager for a high volume office. Warehousing, Contractor Relations, Scheduling, Customer Service, Accounts Receivable, Work Order Management, Contract Interpretation.
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Regional Safety and Training
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May 2011 - Dec 2019
MasTec Advanced Technologies, Charlotte, NC 28273 5/2011-12/2019 Regional Trainer/ Learning and Delivery Supervisor On-Boarded New Associates, Orientation, Accurate Documentation, Scheduled and Completed Safety and Technical Training, in 2 Offices. Corporate Communication, Scheduling, Training of Safety and New Technologies for New and Existing Associates. Beta Tested New Training Techniques and LMS/E-Learning Platforms Providing Feedback, Recommendations, and Solutions. Scheduling and Management of Safety and Training in Nine offices in NC, SC, and GA. Coached, Mentored, and Developed a Team of Five Learning Support Specialists in SC and GA. Conducted Field Visitations, Safety Observations, and Quality Assurance Assessments in the Field for Purposes of Assessing and Adapting Safety, Training, and Quality of Work Best Practices. Constructed Fully Functional Training Houses for Employees to Practice Learned Skills in Several offices.
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Field Technician Supervisor
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Nov 2007 - Apr 2011
Remotely Managed a Team of up to Twenty-Five Technicians in areas of Safety, Production, Customer Service, Service Reduction, Quality, and Sales. Conducted Damage and Accident investigations and Reporting. Top 10 Supervisor in Service Reduction 2010
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Field Service Technician
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Aug 2006 - Nov 2007
Remotely Managed a Team of up to Twenty-Five Technicians in areas of Safety, Production, Customer Service, Service Reduction, Quality, and Sales. Conducted Damage and Accident investigations and Reporting. Top 10 Supervisor in Service Reduction 2010
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