Lyndsay Handell
Field Reimbursement Manager at Xcenda- Claim this Profile
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Bio
Credentials
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Lean Sigma Six Yellow Belt
Boston Children's HospitalNov, 2016- Nov, 2024 -
Lean Sigma Six White Belt
Boston Children's HospitalAug, 2016- Nov, 2024 -
Sculpt Yoga
CorePower YogaApr, 2016- Nov, 2024
Experience
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Xcenda
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United States
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Pharmaceutical Manufacturing
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400 - 500 Employee
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Field Reimbursement Manager
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May 2019 - Present
Assist provider offices in resolving complex coverage and reimbursement issues that may create barriers to access for patients. Extensive knowledge of payer coverage, patient assistance, and health policy to educate office staff and break through access issues to ultimately help patients. Assist provider offices in resolving complex coverage and reimbursement issues that may create barriers to access for patients. Extensive knowledge of payer coverage, patient assistance, and health policy to educate office staff and break through access issues to ultimately help patients.
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Alkermes
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Ireland
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Biotechnology Research
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700 & Above Employee
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Specialty Pharmacy Liaison
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Aug 2018 - Present
-Work with specialty pharmacies (SP's), internal Alkermes stakeholder teams, and patient access service vendors to manage escalated cases and trends that impact the timeliness and ability of specialty pharmacies to fill VIVITROL prescriptions. -Act as the subject matter expert for all topics related to SP process, electronic data exchanges, and the data aggregator vendor. -Perform analysis on SP performance and am responsible for identifying opportunities for process improvement and efficient communication between the Alkermes patient services hub and SP partners.
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Case Manager
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May 2017 - Present
-Single point of contact for healthcare providers to provide ongoing support related to the fulfillment of VIVITROL. Support includes reimbursement and access assistance, adherence support, financial assistance and coordination with follow on providers for site of care transitions. -Subject matter expert for all topics related to reimbursement, local and regional health plan polices, coverage requirements and any other topics impacting product fulfillment. Specifically supports on the North West region of the U.S.
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Boston Children's Hospital
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United States
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Hospitals and Health Care
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700 & Above Employee
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Senior Patient Experience Representative
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Apr 2014 - Apr 2017
Stroke and Cerebrovascular Center Coordinator, and Neurology International Coordinator• Coordinate internal resources and third parties/vendors for the flawless execution of projects• Set up, and lead monthly, and weekly team meetings• Train new employees in various aspects of administrative duties and provide guidance to assist their career progression• Assist in designing and updating Stroke Centers website and marketing materials• Manage multiple Outlook Calendars• Serve as International Coordinator for all outpatient Neurology care Ambulatory Service Representative III, Department of Neurology• Arrange patient coordinated-care support• Participate and work with a team for the Autism Center pilot multidisciplinary program • Obtain necessary records and triage between other hospitals and Boston Children’s Hospital to ensure quality care• Create and maintain complex spreadsheets to better monitor patient follow-up, diagnostic testing, and other referralsAmbulatory Service Representative II/ Clinical Assistant, Department of Neurology
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Clinical Assistant: Neurology
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Aug 2014 - Aug 2015
-Under regular supervision and following established procedures and instructions, provides basic direct care to patients as delegated by a Registered Nurse. Obtains measures and records routine information such as height, weight, pulse and blood pressure, and performs other related duties according to specific needs of the unit along with completing patient screening questionnaires, cleaning and stocking examination rooms. -Working with Doctors, Registered Nurses, and Insurance Companies filing prior authorizations for medication or any other medical necessities a patient may need
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Tufts Medical Center
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United States
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Hospitals and Health Care
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700 & Above Employee
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Child Life Specialist
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Jun 2013 - Sep 2013
-500 Hour Internship -Worked with patients and families on inpatient, bone marrow transplant, hematology/ oncology, pediatric ICU, and Operating floors. -Promote effective coping through play, preparation, education, and self-expression activities. -Provide emotional support for families, and encourage optimum development of children facing a broad range of challenging experiences, particularly those related to healthcare and hospitalization. -Provide information, support and guidance to parents, siblings, and other family members. -Educating caregivers, administrators, and the general public about the needs of children under stress.
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Education
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University of New Hampshire
Bachelor of Science (B.S.), Child Advocacy, Family Policy, and Child Life -
Westborough High School