Vice President, Market Development

• Oct 2021 - Present

Area Vice President

• Mar 2019 - Mar 2023

I oversee the strategic growth and operations for Expedient in Central and Southern Ohio. Expedient is a full-stack Cloud Services Provider (CSP). We are a curator of leading technologies aimed at delivering hybrid-cloud solutions to facilitate our clients' business transformations, simplify their IT operations and enable their desired business outcomes. Over the past 20 plus years, we have delivered award-winning, VMware-powered enterprise cloud and managed infrastructure solutions in data centers across the U.S., including multi-cloud management, disaster recovery, managed backup/data protection, managed security, and colocation. We have been named VMware’s Americas Cloud Partner of the Year, Cohesity's Service Provider of the Year in 2020 and 2021, and have also been acknowledged as an “Advanced DRaaS Provider” in Gartner’s Market Guide for Disaster Recovery-as-a-Service multiple times.Expedient’s solutions and services help to accelerate our clients’ digital transformations to the cloud by approaching cloud differently. We offer a suite of multi-cloud managed services in addition to our own enterprise cloud IaaS to help clients reduce the complexities of operating in multiple clouds and to get the true value out of their cloud transformations.Learn more at www.Expedient.com Show less

Regional Account Executive

• Jul 2017 - Mar 2019

Expedient is part of a network of eleven nationwide data centers, and offers a wide range of managed services such as virtualization, cloud computing, remote backups, management of equipment, storage area networks, disaster recovery and more. These proven managed services combined with reliable and redundant SOC compliant data centers enables Expedient to deliver premier colocation, network and managed services to enterprise, commercial, education and government entities. Expedient's eleven Data Centers are in seven cities; Boston (1), Baltimore (2), Pittsburgh (2), Cleveland (2), Columbus (2), Indianapolis (1) and Memphis (1). To learn more about Expedient please log on to www.expedient.com Show less

Advisory Board Member

• Dec 2020 - Dec 2022

Sr. Manager - Business Sales - Public Sector

• Apr 2015 - Jul 2017

Lead team of dynamic Sales Professionals in delivering advanced wireless solutions in the Government and Healthcare market. Leverage consultative approach to discover client needs and deliver solutions that reduce operational costs, improve efficiency, enhance communication, and achieve positive organizational impacts. Implement training strategies based on critical needs to ensure consistent growth of Account Manager skill sets and employee development. Communicate strategic initiatives through a variety of channels to build culture of accountability, knowledge, teamwork, and performance excellence. Monitor adherence to initiatives through consistent follow up and one on one development sessions. Partner with internal and external stake holders to build network of valuable relationships. Attend networking events and build additional lines of communication with partners, clients, and colleagues. Continuous development of client satisfaction by implementing team focus on visibility, transparency, and customer engagement. Awarded for driving exceptional client experience by delivering top net promoter scores as a team.Manage account base of over $15 million in annual billed revenue. Recognized as a President’s Cabinet recipient in 2015 for being a national leader in key performance metrics. Show less

Major Account Manager - Healthcare Solutions

• Jul 2014 - Apr 2015

Operate in partnership with senior leadership of top regional health systems to deploy advanced wireless solutions that directly impact healthcare outcomes. Focused on utilizing consultative approach to introduce and deliver solutions that are capable of impacting the way health systems communicate critical information, manage a mobile workforce, support network infrastructure, and connect care givers with patients. Utilize wide array of marketing communication platforms including direct marketing materials, digital communications, and social media to disclose critical information to clients. Ensure clients are aware of advanced data solutions, promotions, and changing industry trends. Constantly improving knowledge of the healthcare environment through research, observation, and by discussing critical needs/challenges with members of regional healthcare leadership. Regularly improving knowledge of wireless technology industry by completing training's and attending solution presentations. Elected as a regional member of Voice of the Rep program. This program brings informal leaders in Midwest region together to discuss critical challenges account managers face in their ability to succeed and offer solutions that will impact business operations. Show less

Account Executive, Healthcare Solutions Team

• May 2013 - Jul 2014

Use consultative selling approach to uncover the operational goals and challenges of organizations working in the healthcare sector. Relate information back to advanced data solutions offered by Verizon Wireless and partner companies to reduce costs, create operational efficiencies, and improve patient care. Manage account base of over 2,500 unique accounts while probing for new account acquisitions. Utilize team of business professionals to manage every aspect of client service.Recognized as a regional leader for net promoter score. Awarded for delivering the top customer experience for the healthcare team in 2013. Gain new insights into the healthcare industry through research and analysis. Determine how challenges created by factors such as HIPAA compliance, EMR implementation, and healthcare reform can be overcome through advanced technology solutions. Taking leadership role in critical retail to business partnership by promoting accountability and transparency. Show less

Retail Sales Representative

• Sep 2009 - May 2013

Generated over 250K in annual revenue from new account acquisition and contract renewal growth. Aggressively drove add on services as a leader in accessory revenue and over 40% take rate for new insurance adds. Elected to serve as a Small Business Specialist by driving business growth in the area with over 15% of new sales coming from small business. Received gold recognition for customer service metrics with over a 60% net promoter score. Elected as a regional leader for Midwest Mobility program based on sales success and leadership skills. Show less

Assistant Manager

• Aug 2007 - Sep 2009

Provided management assistance and support for a painting, maintenance and home repair company and provided close collaboration with clients. Assisted with personnel leadership and new employee training support. Provided management assistance and support for a painting, maintenance and home repair company and provided close collaboration with clients. Assisted with personnel leadership and new employee training support.

Part-time supervisor

• Jun 2004 - Aug 2007

Managed the productivity of up to 20 employees in a fast paced, labor intensive environment. Conducted and documented regular coaching sessions with employees to increase output and improve performance. Leveraged strong communication skills to enhance accountability of work force and provide consistent production growth. Managed the productivity of up to 20 employees in a fast paced, labor intensive environment. Conducted and documented regular coaching sessions with employees to increase output and improve performance. Leveraged strong communication skills to enhance accountability of work force and provide consistent production growth.