Experience

EnterTravel Agency

• United States
• Travel Arrangements
• 1 - 100 Employee

• Travel Manager

  • May 2022 - Present



Tzell Travel Group LLC

• United States
• Leisure, Travel & Tourism
• 100 - 200 Employee

• Senior Associate, Entertainment and Touring

  • May 2017 - Apr 2020

  - Lead agent of 10 high-profile entertainment accounts who oversaw and motivated two junior coordinators. - Worked closely with artist management to plan and execute travel and meeting needs for client’s promotional and touring calendars. - Designed contracts, collected fees and booked venues for events. - Built robust vendor network to secure cost-effective, high-quality products. - Handled complex travel itineraries for large groups ranging from 15 to 60 passengers. - Chief point of contact to ensure all expectations and requirements are met to provide a seamless travel experience. - Secured and closely managed corporate agreements with preferred hotels and airlines. - Created daily travel agendas in MasterTour with air, hotel, ground transportation, meet & assist and private charter reservation information. Show less



Sony Music Entertainment

• United States
• Musicians
• 700 & Above Employee

• Senior Travel Counselor, VIP Desk

  • Dec 2015 - May 2017

  - Primary point of contact for 25 high-profile members of the Sony Music C-level Executive team. - Provided in-depth premium travel counseling including flights, charter service, hotel, car service, greeter service, and rail. - Assisted with securing required documentation for travelers including vaccination certificates, electronic visas, and visa waiver forms. - Alternated between numerous tasks and client needs without compromising quality in a fast-paced environment. - Proven ability to show initiative to calmly resolve issues at hand. Show less



Partners Group

• Switzerland
• Financial Services
• 700 & Above Employee

• Coordinator, Travel and Events

  • Feb 2014 - Dec 2015

  Managed travel program duties including travel reimbursement, expense reporting, corporate card administration and management. Coordinated contracts for large-scale room blocks for corporate events and conferences. Provided on-boarding training to staff relating to company travel processes and policy. Collaborated with regional suppliers to offer prioritized support and premium service to client base Coordinated contracts for large-scale room blocks for corporate events and conferences. Provided on-boarding training to staff relating to company processes and policy. Collaborated with regional suppliers to offer prioritized support and premium service to client base. Designed and maintained spreadsheets documenting vendor, facility and guest information. Coordinated vendors, timelines and budgets for events. Assessed event success and identified improvement areas through client feedback. Scheduled and managed transportation for event participants. Show less



TTA, Inc.

• New York, NY

• Corporate Travel Consultant

  • Apr 2011 - Sep 2013

  Primary business contact for eight high revenue corporate accounts based in the Americas and Asia Adequately communicated and negotiated with clients and travel service providers Performed administration duties such as invoice control, expense reconciliation and maintaining client profiles Primary business contact for eight high revenue corporate accounts based in the Americas and Asia Adequately communicated and negotiated with clients and travel service providers Performed administration duties such as invoice control, expense reconciliation and maintaining client profiles



STA Travel

• United Kingdom
• Travel Arrangements
• 700 & Above Employee

• International Travel Consultant

  • Jan 2008 - Mar 2009

  Served as a point of contact for customer inquiries relating to ticket prices and airline protocol Produced contrasting air, sea and land itineraries to North America, Europe, Latin America, Africa, and Asia Assisted clients with last-minute flight alterations and changes due to airport closures and natural disasters Served as a point of contact for customer inquiries relating to ticket prices and airline protocol Produced contrasting air, sea and land itineraries to North America, Europe, Latin America, Africa, and Asia Assisted clients with last-minute flight alterations and changes due to airport closures and natural disasters



David Jones

• Australia
• Retail
• 700 & Above Employee

• Sales Consultant

  • May 2006 - Nov 2007

  • Assisted clients in choosing a variety of garments and accessories • Delivered excellent customer service and sales results • Focused on building loyalty and a great rapport with clients • Assisted clients in choosing a variety of garments and accessories • Delivered excellent customer service and sales results • Focused on building loyalty and a great rapport with clients



MYER

• Australia
• Retail
• 700 & Above Employee

• Event Coordinator

  • Aug 2007 - Aug 2007

  • Assisted with the set up for Sydney Fashion Week • Dressed and prepared model for runway • Prepared backstage support for designers and models • Pressed and steamed garments • Assisted with the set up for Sydney Fashion Week • Dressed and prepared model for runway • Prepared backstage support for designers and models • Pressed and steamed garments



TMC

• Sydney, Australia

• Public Relations Assistant

  • Feb 2007 - Aug 2007

  • Assisted in preparing Media Briefs for fashion, beauty and lifestyle publications • Prepared press packs for Sydney Fashion Week • Established and maintained valuable relationships with stylists and designers • Organized press material and clippings • Assisted in preparing Media Briefs for fashion, beauty and lifestyle publications • Prepared press packs for Sydney Fashion Week • Established and maintained valuable relationships with stylists and designers • Organized press material and clippings



Alice McCall

• Sydney, Australia

• Office Assistant

  • Dec 2006 - Feb 2007

  • Prepared garments for photo shoots • Displayed garments and accessories in show room • Organized Alice McCall sample sale • Prepared garments for photo shoots • Displayed garments and accessories in show room • Organized Alice McCall sample sale