Fan (Stephanie) Luo
Mortgage Advisor at Loan Market- Claim this Profile
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English -
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Chinese -
Topline Score
Bio
Experience
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Loan Market
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Australia
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Financial Services
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300 - 400 Employee
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Mortgage Advisor
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Jan 2016 - Present
-Giving clients advises about their mortgage and interest rates. -Contact all leads/referrals within 24 hours and either fix an appointment or go back to the referrer stating why the appointment cannot be made. -Interviewing clients and going back to them within 24 hours and communicating how their applications are going. -Follow up on pre-approvals. -Maintain client's database and notes. -Address any complaints received straight away and inform the corporate office. -Maintain clients relationships.
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Freelance Make-up artist
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flexiable
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(Freelance) make-up artist
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Nov 2015 - Present
I do freelance make-up jobs casually for fun, I accept requests for ball/event, fashion, photography, stage make-ups when my schedule is avaiable. Bookings essential via fluo006@gmail.com I do freelance make-up jobs casually for fun, I accept requests for ball/event, fashion, photography, stage make-ups when my schedule is avaiable. Bookings essential via fluo006@gmail.com
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National Personnel Ltd
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New Zealand
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Staffing and Recruiting
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1 - 100 Employee
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Sourcing and Systems
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Apr 2014 - Jul 2015
• Managing candidate resource database.• Managing worker's daily roster.• Business procedure and process implementation, revising and designing forms, procedures and contracts.• Recording and updating client's job order/potential leads• Manage company's advertising activities.• Liaising with client to manage all factory workers, participating worker's Heath and Safety training.• Support implementation of office computer system and transferring current information on sever to structured cloud based system.• Trained to be advance user of new cloud based system, support and trouble shooting for other users.
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Office Manager
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Apr 2013 - Apr 2014
• Direct operation staff in Auckland, Christchurch, Hamilton and Tauranga branches to coordinate with head office accounts department.• Invoicing, credit control, PAYE, GST and government deduction.• Recruiting, selecting, orienting and manage mandarin speaking workers when needed.• Perform weekly profit and loss report for directors, keep management informed by reviewing and analyzing special reports, summarizing information, identifying trends.• Designing and implementing filing systems, that ensure files are maintained and updated.• Managing records and accounts of the office.• Project management: select, evaluate and implement new payroll system-FlexiTime
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Payroll Administrator
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Mar 2012 - Mar 2013
• Meet critical deadlines and ensure 200+ employees receive their wages and all clients are invoiced on time and accurately.• Completing IRD PAYE returns twice monthly.• Assist outside agencies with employee enquiries (e.g. WINZ, Housing NZ etc.)• Answering enquiries and solve any problems employees, clients and outside agencies may have regarding employee’s information.• Recommend software systems and development to improve database management.
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Tasman International Academies
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Queen Street, Auckland, New Zealand
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Office Administrator
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Apr 2011 - Nov 2011
• Support Marketing team by delivering outstanding student enrolment service and providing general office administrative duties. • Database management, managing student files and ensuring all files have the required documentation, also overseeing other student support needs. • Strong communication skills and Customer service skills • Teamwork and leadership skills • Planning and organizational skills • Support Marketing team by delivering outstanding student enrolment service and providing general office administrative duties. • Database management, managing student files and ensuring all files have the required documentation, also overseeing other student support needs. • Strong communication skills and Customer service skills • Teamwork and leadership skills • Planning and organizational skills
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Dynasty Chinese Restaurant
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City Centre, Auckland, New Zealand
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Waitress (part-time)
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Jul 2008 - Nov 2008
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Gengy's Mongolian B.B.Q Buffet Auckland
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Manurewa, Auckland
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Waitress (part-time)
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Nov 2007 - Mar 2008
Waitress Waitress
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Manurewa Flea Market
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Manurewa, Auckland, New Zealand
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Sales (Part time)
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Jan 2005 - Jan 2007
Sales Sales
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Education
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Massey University
GRADUATE DIPLOMA IN BUSINESS STUDIES GradDipBusStuds(PFP), PERSONAL FINANCIAL PLANNING -
The University of Auckland
Bachelor of Business and Information Management, Accounting and Information Managemen -
Manurewa High School
High School