Matt Best

Service Desk Technician at City of Grande Prairie
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Contact Information
us****@****om
(386) 825-5501
Location
Grande Prairie County 1, Alberta, Canada, CA
Languages
  • English Native or bilingual proficiency
  • French Limited working proficiency
  • American Sign Language Elementary proficiency
  • Japanese Elementary proficiency

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Bio

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Credentials

  • Filtering and Sorting Data in SQL Course
    Dataquest.io
    Mar, 2022
    - Nov, 2024
  • SQL Subqueries Course
    Dataquest.io
    Mar, 2022
    - Nov, 2024
  • Summarizing Data in SQL Course
    Dataquest.io
    Mar, 2022
    - Nov, 2024
  • Mortgage Broker
    Real Estate Council of Alberta
    Apr, 2019
    - Nov, 2024
  • Shopify Essential Training
    Lynda.com
    Aug, 2018
    - Nov, 2024
  • Certified Associate in Project Management (CAPM)
    Project Management Institute
    Apr, 2022
    - Nov, 2024
  • CompTIA A+ Certification
    CompTIA
    Jan, 2012
    - Nov, 2024

Experience

    • Canada
    • Government Administration
    • 100 - 200 Employee
    • Service Desk Technician
      • Mar 2021 - Present

    • Licensed Mortgage Broker
      • Apr 2019 - Present

    • Canada
    • Telecommunications
    • 1 - 100 Employee
    • Communications Representative
      • Apr 2014 - Feb 2021

      Front-end sales and designated "troubleshooter" - Selling solutions for cellular communication, cellular signal boosters, 2-Way Radios, and asset tracking devices (AVL) have become second nature. As a troubleshooter, I act as a reference for fellow co-workers on technical problems and issues. Expert Mobile has included me in a dynamic technologic world. Front-end sales and designated "troubleshooter" - Selling solutions for cellular communication, cellular signal boosters, 2-Way Radios, and asset tracking devices (AVL) have become second nature. As a troubleshooter, I act as a reference for fellow co-workers on technical problems and issues. Expert Mobile has included me in a dynamic technologic world.

  • Syntyma Inc.
    • Calgary, Canada Area
    • Independent It Consultant
      • Aug 2013 - Jan 2020

      With Syntyma Inc I'm an IT Consultant that is contracted on an as-needed basis. I reference webpage analytics, webpage HTML/CSS coding, and do social media creation and presentation. With Syntyma Inc I'm an IT Consultant that is contracted on an as-needed basis. I reference webpage analytics, webpage HTML/CSS coding, and do social media creation and presentation.

    • Canada
    • Retail
    • 700 & Above Employee
    • Geek Squad CIA (Counter Intelligence Agent)
      • May 2011 - Aug 2013

      Hardware, software, malware. Broken drives, recovering seemingly lost memories. With GeekSquad I was an asset to the clients we had by helping them solve their technical dilemmas. Participating in data transfer, recovery, and extraction, fixing hardware issues and doing technologic maintenance was a daily ordeal. Fond times in the bright orange box, the Precinct. Hardware, software, malware. Broken drives, recovering seemingly lost memories. With GeekSquad I was an asset to the clients we had by helping them solve their technical dilemmas. Participating in data transfer, recovery, and extraction, fixing hardware issues and doing technologic maintenance was a daily ordeal. Fond times in the bright orange box, the Precinct.

Education

  • Athabasca University
    UCCIS, Computer and Information Sciences and Support Services
    2015 -
  • Concordia University
    Computer Science
    2013 - 2015
  • Dawson College
    Computer Science
    2012 - 2013

Community

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