Account Manager

• Sep 2021 - Present

Accounts Receivable Representative, Appeals

• Mar 2019 - Aug 2021

Lead Generator / Life and Health Benefits Specialist

• Aug 2017 - Jan 2019

• Cold call and pre-qualify sales leads for Account Executives Nationwide • Complete administrative duties and special projects for management • Manage all leads and data in CRM system from initial contact to completion • Attend trade shows to gather sales leads and follow-up with prospects upon return • Manage social media (Facebook, Webchat) on behalf of Member Insurance • Research and implement new partnerships with insurance companies and brokers • Cold call and pre-qualify sales leads for Account Executives Nationwide • Complete administrative duties and special projects for management • Manage all leads and data in CRM system from initial contact to completion • Attend trade shows to gather sales leads and follow-up with prospects upon return • Manage social media (Facebook, Webchat) on behalf of Member Insurance • Research and implement new partnerships with insurance companies and brokers

Assistant Practice Manager / Patient Coordinator

• Mar 2016 - Aug 2017

• Assist manager with overseeing operations and training office staff • Oversee inventory, vendor partnerships and organize/schedule presentation lunches • Address patient questions using an in depth knowledge of all services offered • Facilitate all aspects of patient scheduling, registration, lab orders, prescription refills, supplement sales, transactions and completing insurance request forms • Assist doctors with procedures when necessary and fill in for other staff as needed Show less

Front Office Manager / Chiropractic Assistant

• Mar 2015 - Jan 2016

• Serve as point person for all administrative tasks, inventory and collections • Promote supplements and encourage new/renewal contract sales • Coordinate referrals for other providers and complete diagnostic test requisitions • Oversee success of workshops/trade show events as well as track and manage new leads • Provide patient support with therapies such as spinal decompression, cold laser therapy, PEMF, brain therapies and ionic detox baths • Serve as point person for all administrative tasks, inventory and collections • Promote supplements and encourage new/renewal contract sales • Coordinate referrals for other providers and complete diagnostic test requisitions • Oversee success of workshops/trade show events as well as track and manage new leads • Provide patient support with therapies such as spinal decompression, cold laser therapy, PEMF, brain therapies and ionic detox baths

Director of Child Development / Household CEO

• Mar 2014 - Mar 2015

• Experienced and established caretaker, housekeeper, chauffeur, chef, accountant and teacher to children and other members of the family • Experienced and established caretaker, housekeeper, chauffeur, chef, accountant and teacher to children and other members of the family

Chiropractic Assistant / Marketing Coordinator

• Aug 2013 - Mar 2014

• Establish strong relationships with patients, connecting them to upcoming office events • Assist patients with therapies and rehabilitation exercises while managing office flow • Coordinate and supervise all workshop, seminar and trade show events • Establish new vendor partnerships and enrich existing partner relationships • Design promotional material for events and distribute throughout the local community • Lead support group meetings in the office weekly, open to patients as well as the public Show less

Home Engineer / Family Manager

• Oct 2012 - Aug 2013

• Entry-level caretaker, housekeeper, chauffeur, chef, accountant and teacher to children and other members of the family • Entry-level caretaker, housekeeper, chauffeur, chef, accountant and teacher to children and other members of the family

Receptionist / Service Cashier

• Jul 2007 - Oct 2012

• Operate the dealership’s multi-line phone system and overhead paging system • Answer and direct all calls for the dealership with the highest quality of customer service • Print and distribute all paperwork and materials needed for the sales team • Collect and record sales data to compute for daily and weekly sales reports • Organize and consign incoming documents with filing system, scanner or fax • Answer questions and schedule appointments by phone for the service department • Prepare customer invoices and process transactions for the parts and service department • Carry out all opening and closing duties including end-of-day balancing and deposits Show less