Experience

Brooklyn Public Library

• United States
• Libraries
• 700 & Above Employee

• ERP-HR Analyst

  • Oct 2021 - Present



Metropolitan Opera

• United States
• Performing Arts
• 700 & Above Employee

• Director of Business Systems

  • Aug 2009 - Nov 2021

  • Direct supervision of five system administrators and analysts, managing several significant Met Opera business applications: Infor/Lawson (Finance, HR, Benefits, Payroll, Time Accrual), MetOS (custom artistic scheduling and planning system), MPS (custom payroll front-end web portal), HDTracking (custom HD ticket sales web portal), SAP BPC (Business Planning and Consolidation), SAP Crystal Reports (Business Intelligence reporting).• Project manager for initial implementation and ongoing maintenance of HDTracking, a custom built, worldwide web portal for gathering ticket sales information from screening Live in HD program. • Project manager for initial implementation and ongoing maintenance of MetOS, a custom built artistic planning and scheduling system. System modules include Address Book, Calendar, Casting, Contracts, and Travel. • Project manager for initial implementation of SAP BPC (Business Planning and Consolidation).• Replaced 100% paper-centric HR/Payroll workflow with a custom Sharepoint site, including electronic forms, electronic workflow, and a scanned document repository.• Replaced 100% paper-centric payroll documents (direct deposit vouchers, calendar year end tax forms) with a web-based employee self-service site.• Directed a successful one year transition of the Payroll department, handling daily operations for a staff of six payroll clerks and a weekly payroll (2,500+ employees) while training a new manager hired from outside the Met; Project included streamline of operations and documentation of all significant policies and procedures.• Responsible for the ongoing integration of business rules into flexible set of applications; Rules were constantly shifting due to the Met’s cycle of 3-5 year labor agreements across 18 unions, as well as changes to government regulations. Significant recent implementations included the Earned Sick Time Act and the Affordable Care Act. Show less

• Systems Administrator

  • Apr 2006 - Aug 2009

  • Primary Lawson Systems/Security administrator supporting Finance, Human Resources, and Payroll departments.• Project management responsibilities including: Lawson system upgrades, annual media revenue sharing project, andfiscal year end analysis.• Responsible for keeping all business applications in compliance with union labor rules.• Primary Microsoft Access developer for several custom databases, including union dues and contributions remittance, media revenue sharing, and defined pension plan.• Worked closely with artistic and support departments to develop custom reporting solutions.• Provided financial data analysis for annual budget process.• Supervised two assistants for year-end project support and analysis. Show less

• HR/Payroll Systems Administrator

  • Mar 2004 - Apr 2006

  • Responsible for HR process flow and user training.• Provided Lawson functional support for Payroll and Benefits managers.• Developed and implemented custom reports on multiple platforms, based on HR requirements.• HR project lead responsible for building a front-end web portal for Lawson payroll; included build out of electronic time accrual component, replacing a historical paper-centric process of tracking PTO.• Construction and ongoing maintenance of several Access solutions for various departments, including a technical budgeting system and transit/parking accounting system.• Managed remittance process for 18 unions; primary point person dealing with union representatives at fund offices.• Provide support for HR Director and Assistant Director during labor negotiations, including costing out union proposals and performing detailed analysis of work and pay history. Show less



Musical Theatre Works

• Greater New York City Area

• Arts Administration Associate

  • Jun 2001 - Mar 2004

  • Built and maintained master, development and program specific FileMaker Pro databases. • Primary technical point person – Email and database administrator; PC, printer and network set-up and troubleshooting; implemented virus protection and data backup systems; staff training on software. • Webmaster – Solely responsible for initial build and ongoing maintenance of the website. • Served as project manager for new songwriting workshop series, including development of application procedures, implementation of marketing strategy, and drafting of course materials with instructors. • Staff coordinator – Primary person in charge of hiring and supervising seasonal interns and program volunteers. • Assisted in the development of all company fundraisers, education programs, and artistic readings. • Assisted Development Director in creating and assembling grant proposals and reports. Show less



US Interactive

• Greater New York City Area

• Client Services Associate

  • May 2000 - Aug 2000

  • Assisted in authoring building blocks of webpage structure. • Gathered project requirements on site and in workshops at client headquarters (Madison, WI). • Responsible for synchronizing wireframe to prototype and doing QA for prototype deliverable. • Assisted in authoring building blocks of webpage structure. • Gathered project requirements on site and in workshops at client headquarters (Madison, WI). • Responsible for synchronizing wireframe to prototype and doing QA for prototype deliverable.