Experience

WineDirect

• United States
• Beverage Manufacturing
• 100 - 200 Employee

• Account Manager

  • Aug 2022 - Present

• Account Coordinator

  • Sep 2020 - Aug 2022

  Liaison between the client network, partners, vendors/suppliers, and our company regarding pricing, invoicing, promotional dates, activities, and inventory transport.Follow up with purchase orders, transit between supplier and warehouse, and final shipment to customers.Ownership of company Shop on Vivino: sku setup, inventory transport, inventory management, content management, deal management, assortment analysis, order & sku troubleshooting, winery point of contact. Setup and maintenance of 1000+ skus.Streamline communication with partners to effectively update product content and organize processes for deal and shop assortment based upon customer algorithms which grew monthly revenue from 10k to 35k.$80k revenue was produced in 4 months from strategically targeted product selection and aggressive pricing for Vivino deals.Created processes for end-of-the-month payment reconciliation between e-commerce Marketplace and participating wineries.



VICI

• United States
• Retail
• 1 - 100 Employee

• Product Assistant

  • May 2019 - Sep 2020

  Product Assistant | VICI Collection Inc.Write copy for the VICI Collection e-commerce site on 250+ everyday wear, clothing, shoes, and accessory items.Edited existing copy to upgrade site layout, update product info, tags/keywords for SEO, and model measurements were correct.Assisted with conceptualizing strategies to enhance customer experience.Resolved product discrepancies, ensured product images were color correct.Worked with distribution to ensure that all new items sent to e-commerce for copy, photography, and retouching were accounted for in a daily check in/check out process.Work cross-functionally with inventory, social media, and marketing teams. -Provide suggestions, order information, and brand questions via social media, Yotpo, and Shopify. Increased online review ratings by 4% within one year by predicting customer questions with answers within product details and copy.



H&M

• Sweden
• Retail
• 700 & Above Employee

• Department Manager

  • Oct 2013 - Feb 2018

  ResponsibilitiesLead sales staff of 30+ through inspiration, delegation, and follow up.Recruitment and on boarding of new staff. Development of staff into new positions and promotions. Maintained positive work atmosphere by upholding company policies, procedures, and routines. Take action to maximize sales through joint operational and commercial focuses to obtain profitability. Ensure that my team has product knowledge and updates daily to better serve the customer. Effectively schedule staff according to business needs and budget requirements. AccomplishmentsAcquired temporary store manager role for 6 months. Maintained number within the district for highest increase to last years sales results. Maintained a healthy and positive store environment with happy staff and customers. Adjusted weekly sales forecasting to accommodate changes in trends as needed.Received 2015 Best Sales to LY Comp Store Award in the region (#1 out of 124 stores).Highest increase in Great Place To Work survey results to LY +92%Highest increase to Budget Sold Pieces Average +8%Highest increase to Budget Sales +24%Management Coach of the Quarter (quarter one 2017)Skills Proven organization and analytical skills. Proactive in driving sales by creating selling opportunities. Strong merchandising skillsAbility to drive the business through creativity and extensive fashion knowledge.Able to multi-task in a fast paced environment. Ability to provide feedback in a constructive, inspiring and professional way. Experience in administrating progressive discipline process and performance management.



H&M

• Sweden
• Retail
• 700 & Above Employee

• Visual Merchandiser

  • Jun 2010 - May 2013

  Responsible for the entire look of the store; all mannequins, torsos, and four window displays. Assist department managers in department re-hangs. Teach sales advisors how to keep the sales floor commercial and groom them into future visuals for H&M. Assisted in four store openings in California, Idaho and Oregon.Ensured that orders for display materials and supplies are placed in a timely manner. Responsible for the care and maintenance of props and materials. Minimized security and safety risks. Strong visual skills with the ability to drive business through creativity and fashion consciousness and commerciality.

• Sales Advisor

  • Jun 2006 - Sep 2010

  Established a strong client base to exceed sales goals by using the shop priority list.Maintained inventory control; processed weekly shipments by designated time.Assist visual team in appropriate merchandising per the department books.Actively worked with garments including stocking, replenishing, folding, hanging, and displaying merchandise according to guidelines. Provided excellent customer service per H&M standards. Executed reductions, price changes, stock transfers and register transactions. Worked effectively with the team and followed H&M values, internal standards, and policies.



Amy Kuschel Bride

• United States
• Advertising Services
• 1 - 100 Employee

• Summer Intern

  • Jun 2007 - Sep 2007

  Assisted the boutique in swatch cutting, gown steaming & preparation, and exceptional customer service to brides and their families. Acquired business knowledge as well as garment construction techniques. Assisted the boutique in swatch cutting, gown steaming & preparation, and exceptional customer service to brides and their families. Acquired business knowledge as well as garment construction techniques.