Experience

Armagh Observatory & Planetarium

• United Kingdom
• Museums
• 1 - 100 Employee

• Information Communication Technology Manager

  • Jan 2018 - Present

  Helping to make Armagh the Place for Space Currently closed for renovations Looking forward to all the new exhibits Especially the new 4K Full Dome experience https://armagh.space/ for updates and tickets Helping to make Armagh the Place for Space Currently closed for renovations Looking forward to all the new exhibits Especially the new 4K Full Dome experience https://armagh.space/ for updates and tickets



Boylesports

• County Louth, Ireland

• Support Desk Manager

  • Aug 2016 - Sep 2017

  Was part of a very successful and fast growing IT function. I ran the support function for all shops and public facing systems. Managed a large team on shift rotation supplying 24x7 1st & 2nd line support for all staff and customers. I also worked as part of the full systems support function that managed all Boyle Sports systems both in Ireland and over seas. Great place to work, enjoyed my time there with a great bunch of people! Moved on for new opportunities. Was part of a very successful and fast growing IT function. I ran the support function for all shops and public facing systems. Managed a large team on shift rotation supplying 24x7 1st & 2nd line support for all staff and customers. I also worked as part of the full systems support function that managed all Boyle Sports systems both in Ireland and over seas. Great place to work, enjoyed my time there with a great bunch of people! Moved on for new opportunities.



Looking for new challenges....

• Head of IT Department

  • Jul 2015 - Jul 2016



Positive Equity

• Ireland
• Capital Markets
• 1 - 100 Employee

• Head of IT Department

  • Aug 2008 - Mar 2015

  • Joined Positive to manage split from UK Headquarters due to MBO by Dublin staff • On completion of split, challenge was to source and relocate to new bigger office • Tasked to hire an IT Team to cover full support and dev of trading company • Project Management is key skill to improve trading floor year on year • Provide all levels of support to floor, Mon – Fri 6am to 9pm. • Hired 3 staff to run support & created a dev team of 2 to improve trading software • Set rewarding targets for managing the expansion, and leave PE running smoothly • Promoted to become office manager to take the pressure off the FD’s role • Migrated software from local hosted to Co-Lo systems in Germany reducing latency • Replaced all copper WAN circuits to Fiber at 50 times the speed for less WAN spend • Opened remote offices in Shanghai & Split, Croatia and manage support of same • Led project to source and move Clearer Bank, took 18 months with huge success • Rolled out Office 365 to remove last requirements for local Dublin Servers • Replaced Excel based data interrogation with SQL based design and web front end • Improved desk designs to handle up to 12 large screens per desk from 2 machines Show less



Cpl

• Ireland
• Staffing and Recruiting
• 700 & Above Employee

• IT Manager

  • Jul 2003 - Jun 2008

  • Built the IT Dept from 0-10 staff supporting 500+ employees, inc 4 person web team • Hired, trained, developed and retained IT team in competitive market place • Responsible for team hiring, reviews and experienced with coaching and mentoring • Policy: Hire junior staff and train them rapidly, leaving a highly skilled, secure team • Heavily involved in the new office and acquisitions throughout the CPL group • Provided critical feedback to the CEO and CFO as to the potential timeframe and cost involved in getting the new organisation integrated into the overall plc business • Dealt in Czech, Polish, Spanish & Slovak arenas to get suppliers and support offices • Increase building number from 8 Irish offices to 29 offices across 7 countries • Merge over 20 domains and workgroups to 1 domain managed centrally through AD • Install Citrix Presentation Server 4.5 solution to all remote sites to connect to centre • Replace and upgrade all servers to Dell & HP Srv2003 with 48 active servers • Consolidate candidate DB’s from over 30 to one multi lingual, Oracle based system • Brought web development in house to make great savings and integrated sites to hub • Partner with o2 to move from 7 company units to 600+ including staff discount plan • Consolidate voice traffic to one provider and negotiate best rates as preferred client • Replace TDM, BCM and other IP phone systems with one company wide IP system • New Shoretel phone system linked to software systems and improved functionality • Brought marketing in house to make cost savings & allow us to better use the budget • Install helpdesk to manage all areas of CPL back office improving with SLA’s • Install 100GB 3com based backbone, with 1GB to desktop in central campus • Use variety of Laser, Microwave and Radio to complement Cat5e plus networking • Manage change from 15 Comms areas to one and then to 3 areas for DR purposes • Work on tenders for CPL, requirements ranged from design, IT, layout and delivery Show less



Advertising Specialty Institute

• United States
• Advertising Services
• 500 - 600 Employee

• Project Manager

  • Sep 2002 - Jun 2003

  • Worked onsite with the ODPP – Office of Director of Public Prosecutions NSW • Joined ASI for 3 month project after which was sponsored to stay • Project was surveying and designing new Cisco based LAN & WAN • Designed 170 schools to fibre optic network with CAT5e through out • Used 3Com and Cisco hardware to design backbone for school system • Promoted to team lead 4 techs to roll out 1000 PC’s and 20 servers • Administered software upgrade to Win XP, Office XP on all machines • This project was for one customer over 20 sites throughout NSW • Scheduled and reported on all equipment/staff movement for project • Promoted to project manage two project from tender to completion • Developed requirements with customers and designed all equipment • Recruited and scheduled all staff for installs and documented systems • Completed the R&D for all projects to develop ideal product • All projects were managed under budget and ahead of schedule Show less



Kraft Heinz

• United States
• Food and Beverage Services
• 700 & Above Employee

• Systems/Network Manager for Heinz Ireland

  • Feb 1999 - Jul 2002

  • Joined Heinz as Systems/Network Administrator in Dundalk • Replaced the MIS manager 3 months later with direction from the UK • Solely responsible for running AS400 with BPCS and 7 servers(NT4) • Upgraded all sites to Meridian phone systems with capacity for VOIP • Cancelled all service agreements and maintenance contracts • Invested saved money in new equipment and upgrades to network • Upgraded from Win3.11 to NT4 throughout site with SMS 2.0 • Installed exchange5.5 & IE5 to site with Check point firewall software • Using Cisco routers connected to 4 remote sites in Ireland and on to UK • Project Manager to design & install new offices in Dublin & Dundalk • Hired 3 staff to back fill my position in Dundalk, helpdesk and support • Assumed control of other Dublin offices and upgraded to Dundalk level • Managed budget of £0.75m for MIS and met budget each year • Negotiated huge savings and SLA’s on all new maintenance contracts • Became member of Heinz European security and development team • Relocated AS400 to UK and migrated sites from BPCS to MFG Pro • Designed some bespoke systems using VB, Access and Crystal Reports • Provided formal training to all staff as part of software upgrades • Worked with engineering to improve PLC and Scada systems in factory • Installed Sophos Anti-Virus Enterprise and Proxy server with Websense • Deployed DNS, DHCP and WINS servers replacing static addressing • I installed Concert Remote Access in a VPN for floating & off site users • Installed Rumba front end to AS400 to improve client access • Changed all IP addressing to conform to Heinz world standards • Installed Video Conferencing facilities across all sites using our WAN Show less