Experience

Cambridgeshire Football Association

• United Kingdom
• Spectator Sports
• 1 - 100 Employee

• Business Operations Manager

  • Oct 2022 - Present

  I oversee key operational, discipline, commercial, and marketing aspects of the business. In my position, I deputise for our CEO using my ability to take charge and make informed decisions in her absence. A core component of my role is overseeing all disciplinary processes, ensuring that each case is handled with utmost fairness, transparency, and strict adherence to FA regulations. I excel in maintaining compliance, managing investigations, and implementing appropriate actions when… Show more I oversee key operational, discipline, commercial, and marketing aspects of the business. In my position, I deputise for our CEO using my ability to take charge and make informed decisions in her absence. A core component of my role is overseeing all disciplinary processes, ensuring that each case is handled with utmost fairness, transparency, and strict adherence to FA regulations. I excel in maintaining compliance, managing investigations, and implementing appropriate actions when required. Within the commercial and marketing aspects that I manage I am responsible for developing and managing our website and supporting digital marketing across various social media platforms. A key area of focus for me is the development and growth of our 1884 Cambridgeshire FA Business Club. I am currently working to attract new members and growing mutually beneficial partnerships. Through the Business Club, we aim to create opportunities for commercial success and generate sustainable revenue streams for the Cambridgeshire FA. I am passionate about ensuring that safeguarding and equality principles are effectively embedded throughout Cambridgeshire FA and grassroots football.

• Marketing and Operations Officer

  • Jan 2017 - Oct 2022

  Cambridge, United Kingdom I support a range of functions, from developing content for Cambridgeshire FA’s website, social media channels and communications, to managing maintenance contracts and supporting strategy planning. I support the operations team by carrying out investigation into alleged misconduct involving grassroots football. Taking cases from investigation through to charge and hearing. Through my work on discipline cases and hearings I have developed a knowledge and familiarity with The FA rules… Show more I support a range of functions, from developing content for Cambridgeshire FA’s website, social media channels and communications, to managing maintenance contracts and supporting strategy planning. I support the operations team by carrying out investigation into alleged misconduct involving grassroots football. Taking cases from investigation through to charge and hearing. Through my work on discipline cases and hearings I have developed a knowledge and familiarity with The FA rules particularly those relating to player misconduct.

• Intern

  • Sep 2016 - Dec 2016

  Cambridge, United Kingdom One day a week at the Cambridgeshire Football Association with a focus on helping grow their social media presence. Spending time with all members of staff in each sector to assist completing a variety of tasks. Routinely updating the website for the association and ensuring that the most important and recent news items are easy to access. Completing administrative duties including sending letters to sponsors and transferring service agreements from a hard to digital copy.



AllSaints

• United Kingdom
• Apparel & Fashion
• 700 & Above Employee

• Menswear Floor Manager

  • Sep 2015 - Dec 2016

  Cambridge, United Kingdom Assisting in the management of the store and team helping to make sure everyone is working to and reaching their full potential. Working with the rest of the management team to maintain a profit focus and ensure all costs are to budget. Reguarly using and analaysing reports to see if performance is on track and identify areas that need improvement and how to implement these improvements. Regular use of social media to keep in contact with other stores in the district as well as share ideas and… Show more Assisting in the management of the store and team helping to make sure everyone is working to and reaching their full potential. Working with the rest of the management team to maintain a profit focus and ensure all costs are to budget. Reguarly using and analaysing reports to see if performance is on track and identify areas that need improvement and how to implement these improvements. Regular use of social media to keep in contact with other stores in the district as well as share ideas and initives with the rest of the company

• Stylist

  • Oct 2014 - Sep 2015

  Cambridge, United Kingdom As a Stylist the most important aspect of my job is to deliver exceptional customer service to every single customer. As a stylist I have developed expertise in all the products as well as selling and styling skills to ensure customers leave with an outfit they love whilst also helping the company to meet various targets. Since working at AllSaints I have further strengthened my communication skills by engaging with customers who are different to other types of people I have worked with in the… Show more As a Stylist the most important aspect of my job is to deliver exceptional customer service to every single customer. As a stylist I have developed expertise in all the products as well as selling and styling skills to ensure customers leave with an outfit they love whilst also helping the company to meet various targets. Since working at AllSaints I have further strengthened my communication skills by engaging with customers who are different to other types of people I have worked with in the past. I have also been able to continue relying on my team work skills to enable all tasks are completed as efficiently and effectively as possible.



Build-A-Bear Workshop

• United States
• Retail
• 700 & Above Employee

• Bear Builder

  • Jul 2012 - Oct 2014

  Cambridge, United Kingdom / Sheffield, United Kingdom As a bear builder my main focus is to deliver excellent customer service that meets the individual need of every guest. As well as this I have to use selling skills to help the store meet targets. A key part of my role is to lead parties. All these skills enable me to work well in a team and communicate excellently with both other members of staff and customers. Furthermore I sometimes have to take on a leadership role particularly when acting as a floor leader or leading a birthday party.



Innocence Network UK (INNUK)

• Innocence Project

  • Oct 2013 - Apr 2014

  Sheffield, United Kingdom During my degree one of my elective module was The Innocence Project. This involved working with INNUK who provided us with a case of a person maintaining their innocence to work on. During the six months I worked on the case I developed an number of skills including writing agendas for meetings as well as taking minutes. It was vital that we were able to work well as a team due to the vast amount of documents that we had to effectively file so that they would be to our benefit. I also had to… Show more During my degree one of my elective module was The Innocence Project. This involved working with INNUK who provided us with a case of a person maintaining their innocence to work on. During the six months I worked on the case I developed an number of skills including writing agendas for meetings as well as taking minutes. It was vital that we were able to work well as a team due to the vast amount of documents that we had to effectively file so that they would be to our benefit. I also had to write a number of research pro-forma on various areas of both the case and law, this allowed me to develop both my research and writing skills further. Another key skill I used was letter writing and understanding the different tones to write in whilst maintaining professional depending on whom I was writing to. Show less



23ES

• United Kingdom
• Law Practice
• 1 - 100 Employee

• Mini Pupilage

  • Sep 2013 - 2013

  Snaresbrook Crown Court, London, United Kingdom I completed a three day mini pupilage with 23 Essex Street Chambers this included shadowing barrister David Povall during a trial at Snaresbrook Crown Court.



Snaresbrook Crown Court

• Work Experience

  • Jul 2013 - 2013

  London, United Kingdom I spent one day in court shadowing Her Honor Patricia Lees during part of a trail.



Shelley and Co Criminal Law Solicitors Cambridge

• Work Experience

  • Aug 2010 - Aug 2010

  Cambridge, United Kingdom Shadowing solicitors at crown, magistrates and youth court in Cambridge. This included watching cases, seeing clients who had come into court after being given a course date and seeing clients in the court cells prior to their case being presented to the Magistrates



Kinnerz Coaching

• Sports Coaching Assistant

  • Dec 2007 - Aug 2009

  Cambridge, United Kingdom Planning and delivering Football training sessions, Coaching assistant at sports holiday camps and assistant at sport based youth club. Working with children aged 4-13.