Amber Welsh

Behavioral Case Manager II Shawnee Program of Assertive Community Treatment at Red Rock Behavioral Health Services
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Contact Information
us****@****om
(386) 825-5501
Location
Shawnee, Oklahoma, United States, US

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Experience

    • United States
    • Mental Health Care
    • 100 - 200 Employee
    • Behavioral Case Manager II Shawnee Program of Assertive Community Treatment
      • May 2022 - Present

      Oklahoma, United States Advocating/Attending to the Severely Mental Ill population with assertive community treatment.

    • Vice President
      • Jun 2011 - Present

      Dowa, Central Region, Malawi Successfully overseeing and implementing programs for overseas ministry. Conducting management meetings with International Team for the feeding of 300+ orphans in Dowa Area of Malawi, Africa. Coordinating distribution of elder care supplies and baby formula program in the villages. Overseeing 26 staff members and multiple volunteer missionaries. Ministry founded in 2005.

    • Actor
      • Jan 2003 - Present

      Meisner trained film professional. Training extensive with various professionals ranging from LA, New York, and Dallas. Commercial and Voice Over work conflicts available upon request. Acting refinement and training with various Coaches and Talent Overseers since 2003.

    • United States
    • Software Development
    • 700 & Above Employee
    • Insurance Enrollment Benefit Specialist-Cigna
      • Jun 2010 - Dec 2017

      Contracted part-time year round with primary season in 4th quarter open enrollment. Facilitating world class enrollment events that differentiate Cigna's excellent company benefits. Mid-market employee presentations of Health Insurance & Auxiliary Benefits. 8 years of successfully introducing or re-educating employees on Cigna HealthCare and Wellness benefit programs to upcoming and existing customers. Resolution facilitation of claim and concerns presented by employee… Show more Contracted part-time year round with primary season in 4th quarter open enrollment. Facilitating world class enrollment events that differentiate Cigna's excellent company benefits. Mid-market employee presentations of Health Insurance & Auxiliary Benefits. 8 years of successfully introducing or re-educating employees on Cigna HealthCare and Wellness benefit programs to upcoming and existing customers. Resolution facilitation of claim and concerns presented by employee. Superb track record of presenting to group events on short notice. Strong Presentation and Powerpoint Facilitation. Knowledge of and compliance with HIPAA guidelines. Show less

    • United States
    • Financial Services
    • Benefit Specialist II
      • Feb 2005 - Feb 2008

      Multiple Locations Administered Benefit Orientations for new hires and temps to hire (40-100 per month) FMLA/Leave management for 20-200 employees at a time. Daily, Monthly, Annual HRIS - ADP/Kronos upkeep of leave and benefit imports. 401K Vendor/Employee Management. Family Status Change updates for employee benefits. Researched and resolved benefit processing issues for employees. Reviewed and made recommendations to employees on benefit plans. Handled HR benefit enrollment and fielded employee questions for… Show more Administered Benefit Orientations for new hires and temps to hire (40-100 per month) FMLA/Leave management for 20-200 employees at a time. Daily, Monthly, Annual HRIS - ADP/Kronos upkeep of leave and benefit imports. 401K Vendor/Employee Management. Family Status Change updates for employee benefits. Researched and resolved benefit processing issues for employees. Reviewed and made recommendations to employees on benefit plans. Handled HR benefit enrollment and fielded employee questions for 2000+employees. Demonstrated the ability to learn benefits systems/tools, assembled data in Excel spreadsheets and created presentations in PowerPoint. Experienced management of multiple assignments/projects, timelines while providing excellent customer service with a high level of responsiveness in a time critical environment. Independently analyzed data, found solutions and effective conveying of findings along with recommendations to all levels within organization. Accurately displayed ability to learn and work with new benefit programs, handled complex benefit questions and provided innovative, value added solutions. Proven capability of managing assignments, projects and inquiries with a high degree of accuracy and early/on-time delivery with minimal supervision. Learned HR support tools, website functionality and carrier’s systems and programs. Prepared and distributed RFP’s to carriers to address client’s needs. Follow-up and receipt of proposals, prepared spreadsheets to compare programs and assisted in making recommendations. Processed enrollment and termination changes for group that range from 10 to a few hundred employees. Handled challenging claims and billing issues. Daily managed calls/emails and direct higher elevation of issues to the broker & carriers. Facilitated OSHA log and monthly safety meetings. Show less

Education

  • University of Oklahoma
    Masters, Social Work
    2022 - 2024
  • Liberty University
    Bachelor of Science (B.S.), Counseling Psychology
    2009 - 2014
  • University of Phoenix
    Leadership Classes, Business Management
    2003 - 2005
  • School of Acting: Various Coaches
    On-going Training, Acting
    2003 - 2020

Community

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