Carla Rocha Morais

COO Izo Portugal at IZO
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Contact Information
us****@****om
(386) 825-5501
Location
Portugal, PT
Languages
  • português; english; français; deutsch -

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Credentials

  • XM Discover Foundations: Full Course
    Qualtrics
    Jan, 2023
    - Oct, 2024
  • XM Discover: Business Consultant Learning Journey
    Qualtrics
    Jan, 2023
    - Oct, 2024
  • XM Discover: Engagement Manager Learning Journey
    Qualtrics
    Jan, 2023
    - Oct, 2024
  • Technology Consultant - CX Engage Professional Learning Journey
    Qualtrics
    Sep, 2022
    - Oct, 2024

Experience

    • Spain
    • Business Consulting and Services
    • 300 - 400 Employee
    • COO Izo Portugal
      • Jan 2020 - Present

      2020 é o ano de viragem. Somos IZO Portugal - parte do grupo internacional IZO. Nesta nova fase iremos tirar partido (e acrescentar valor!) ao conhecimento e metodologias de mais de 700 pessoas em 18 países. Juntos, vamos entregar a melhor Experiência de Cliente e de Colaborador. Para saber mais visitem www.IZO.es ----- 2020 is a turning point year. We are IZO Portugal - part of the international IZO GROUP. In this new phase, we will take advantage (and add value!) of the knowledge and methodologies of more than 700 people in 18 countries. Together, we will deliver the best Customer and Employee Experience. To learn more visit www.IZO.es Show less

    • United Kingdom
    • Business Consulting and Services
    • 1 - 100 Employee
    • Senior Associate
      • Jul 2019 - Present

    • Member
      • Nov 2016 - Present

      Accélérateur de la transition numérique et énergétique sur le Grand Artois. Accelerator of the digital and energy transition on the Grand Artois region. Accélérateur de la transition numérique et énergétique sur le Grand Artois. Accelerator of the digital and energy transition on the Grand Artois region.

    • France
    • Education Administration Programs
    • 1 - 100 Employee
    • Teacher
      • Sep 2017 - Dec 2020

      Career Modelling and Self Branding (Employee Experience Design: linking Innovation, Design Thinking, Experience Design, Business Design, Entrepreneurship and Human Resources) Career Modelling and Self Branding (Employee Experience Design: linking Innovation, Design Thinking, Experience Design, Business Design, Entrepreneurship and Human Resources)

    • Spain
    • Design Services
    • 1 - 100 Employee
    • Portuguese Partner
      • Feb 2019 - Feb 2020

    • Design Services
    • 1 - 100 Employee
    • Co-Founder
      • Oct 2014 - Dec 2019

      BUSIGNERS We are a team of Business Designers that combine research, design and strategy to build great customer and employee experiences to leverage your business. BUSIGNERS We are a team of Business Designers that combine research, design and strategy to build great customer and employee experiences to leverage your business.

    • Portugal
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Director - Board Member
      • Feb 2015 - May 2018

      Productized - Association for the promotion of Innovation and Productization. It aims to contribute for the development of a European community of people interested in the development of companies with capabilities of product development, based on industrial design, electronic, and embedded software, through the organization of events and talks with several experts. In these actions, it will instigate new models for productization by promoting the use of the methodologies of design thinking, product design, product management and the need to create and manage IP portfolio. Productized points towards to take action on the factors that have influence in knowledge transfer processes and in creating organizations, to maximize their fluidity and aiming to improve their competitiveness in the international scene of innovation. Productized CONFERENCE: http://www.productized.co Productize.it HARDWARE ACCELERATOR: http://www.productize.it Show less

    • Mentor
      • Jun 2015 - 2017

    • business & strategy designer
      • Sep 2012 - 2015

      project manager | business & startegy designer - strategic planning; project development and project management; new business; partnerships; fundings. Research topics: Service Design, Design Thinking, Experience Design. project manager | business & startegy designer - strategic planning; project development and project management; new business; partnerships; fundings. Research topics: Service Design, Design Thinking, Experience Design.

    • business design consultant
      • Jan 2014 - Sep 2014

      bussiness development bussiness development

    • co-organizer
      • Nov 2013 - Nov 2013

      http://lisbonsustainabilityjam2013.wordpress.com/ http://planet.globalsustainabilityjam.org/ http://lisbonsustainabilityjam2013.wordpress.com/ http://planet.globalsustainabilityjam.org/

  • RMAC | BBDO
    • Lisbon, Portugal
    • project manager
      • Oct 2011 - Jan 2012

      project manager, working on branding and graphic design projects project manager, working on branding and graphic design projects

    • project manager
      • Apr 2006 - Jun 2011

      designer and project manager, including support for strategic planning, management of product development process, and production of events. designer and project manager, including support for strategic planning, management of product development process, and production of events.

    • industrial designer
      • Mar 2005 - Mar 2006

      integrated in Des+gn Mais Program (Portuguese Design Centre) as an industrial designer worked within several internal projects, and actively pool resources in the process of internationalization of the company. integrated in Des+gn Mais Program (Portuguese Design Centre) as an industrial designer worked within several internal projects, and actively pool resources in the process of internationalization of the company.

    • Germany
    • Automotive
    • 700 & Above Employee
    • industrial designer
      • Feb 2004 - Oct 2004

      product designer in the company's design department in Germany (from February to October 2004) integrating the program NetworkContacto (ICEP). Under the same, she attended an International Management Course, and worked in Alma Design (from November 2003 to January 2004). product designer in the company's design department in Germany (from February to October 2004) integrating the program NetworkContacto (ICEP). Under the same, she attended an International Management Course, and worked in Alma Design (from November 2003 to January 2004).

  • Degussa Portugal
    • Lisbon Area, Portugal
    • designer
      • Jun 2003 - Oct 2003

      performing different tasks in the area of Design and Marketing performing different tasks in the area of Design and Marketing

  • Área 14
    • Lisbon Area, Portugal
    • designer | co founder
      • Oct 2000 - Jun 2003

      project development in the area of Graphic and Product Design project development in the area of Graphic and Product Design

    • designer
      • Jun 2001 - Mar 2002

      worked as a designer in product, graphic and interior projects worked as a designer in product, graphic and interior projects

    • designer
      • Sep 1999 - Dec 2000

      worked as a designer in product and graphic projects worked as a designer in product and graphic projects

Education

  • Nova School of Business and Economics
    Post graduation - Curso Geral de Gestão, Business Administration and Management, General
    2014 - 2014
  • IZO
    Certificação de peritos CEM, Gestão de Experiência de Cliente
    2021 - 2021
  • Faculdade de Engenharia da Universidade do Porto
    MSc, Industrial Design
    2001 - 2003
  • IADE - Escola Superior de Design
    university degree (pre Bologna), Design
    1996 - 2000
  • Escola Secundária Mem Martins
    1992 - 1996
  • Colégio dos Plátanos
    1983 - 1992
  • Ecole Européenne Luxembourg
    1986 - 1988

Community

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