Zainal Arifin L.

Head of Operation PRH Division at Badan Pengelola Tabungan Perumahan Rakyat [BP Tapera]
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Contact Information
us****@****om
(386) 825-5501
Location
Jakarta, Jakarta, Indonesia, ID
Languages
  • English -

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Angga Pangestika

Walaupun bukan supervisor saya kala masih satu grup dengan beliau, Mas Inal saya anggap sebagai salah satu mentor yang memberikan inspirasi membangun karir saya. Banyak softskill yang beliau miliki yang saya 'copy-paste' dan tidak sedikit knowledge terkait IT Governance , Security Policy, IT Audit yang saya dapatkan dari beliau. Diluar aktivitas-nya sebagai IT 'RockStar' beliau adalah penikmat semua genre Musik, Kopi, family-Man dan Biker Sejati.

Stanley Karouw

Teman saya Zainal merupakan mahasiswa (dan pekerja) yang tekun dan bersemangat ... Saya sangat merekomendasikan beliau sebagai Business Partner yang dapat diandalkan dan terpercaya ...

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Experience

    • Indonesia
    • Financial Services
    • 1 - 100 Employee
    • Head of Operation PRH Division
      • Jan 2022 - Present

    • Freelance IT Consultant
      • Aug 2007 - Present

      Digital Transformation, IT Audit, IT Governance, IT Risk Management, Penetration Testing, Business Process Digitalization, Data Center Services, IT Strategic Planning, IT Review, IT Project Management, IT Policy & Procedures, Application Development, Network & Infrastructure services, System & Database services, System Migration. Digital Transformation, IT Audit, IT Governance, IT Risk Management, Penetration Testing, Business Process Digitalization, Data Center Services, IT Strategic Planning, IT Review, IT Project Management, IT Policy & Procedures, Application Development, Network & Infrastructure services, System & Database services, System Migration.

    • Indonesia
    • Banking
    • 400 - 500 Employee
    • Head of Digital Banking & E-Channel Development Department
      • Feb 2020 - Dec 2021

      - Planning the function of developing digital banking products and services to support the digital banking business in order to meet the needs and strategies of the company.- Planning the function of developing electronic channels products and services to support the electronic channels business in order to meet the needs and strategies of the company.- Plan, coordinate, monitor, and carry out business process digitization activities at Bank Mega Syariah as a whole both at the Head Office and all Distribution Offices so that both transactional and non-transactional processes take place effectively and efficiently, controlled, and minimal in terms of risk and in accordance with with applicable internal and external regulations.- Plan, coordinate, analyze and monitor the implementation of a digitalization project initiative and conduct a review after the project initiative has been implemented.- Coordinate and ensure the completeness of licensing documentation related to new products/initiatives to related parties.- Together with related work units, prepare requirements for product development/digital banking features and electronic channels according to best practice and excellent customer experience.- Reviewing, analyzing, studying and understanding the latest technology related to digital banking and electronic channels and the possibility of its application at Bank Mega Syariah as well as the application of the latest technology to initiate business and improve business processes.- Plan, coordinate, ensure and carry out socialization of provisions for digitalization products and electronic channels.- Counterpart for CT Corpora Digital Ecosystem planning, development and operation.

    • Banking
    • 1 - 100 Employee
    • IT Operation Department Head
      • May 2019 - Feb 2020

      - Oversees and directs day-to-day activities of information technology (IT) operation department, ensuring that systems, services, and infrastructure work reliably and securely. - Lead teams that develop and implement networks, IT Security, servers, databases, IT infrastructures, Data Center and Disaster Recovery Center, and monitor system availability, stability and performance.In charge of business continuity and disaster recovery as well as the recommendation and implementation of new investments within the technology infrastructure.- Assumes responsibility of oversight of the entire network and system infrastructure ensuring proper configuration, implementation, maintenance, and monitoring of security firewalls, sites/software, servers, data and file encryption, and internet connections.- Establishes operational and capital budgets in order to address the needs of various areas of the IT department, for example, system infrastructure, security, networks, servers, and databases. - Researching new technologies and alternative methods of efficiency.- Setting and reviewing budgets and managing cost.

    • IT Solution Management Department Head
      • Jun 2015 - May 2019

      - Responsible for providing technical assistance and support related to computer systems, hardware, or software.- Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. - Create and maintain Knowledge Management database and report trends and issues weekly to the respective departments.- Manages high urgency and high priority issues.- Monitor open tickets and work orders to ensure they are handled properly.- Recognizes and identifies potential areas where existing policies and procedures require change, or where new ones need to be developed, and make recommendations in these areas.- Conducting a Post-Implementation Review (PIR) after completing a project, to evaluate whether project objectives were met, to determine how effectively the project was run, to learn lessons for the future, and to ensure that the organization gets the greatest possible benefit from the project.

    • IT Governance Manager
      • Jul 2012 - Jun 2015

      Lead execution of IT Audits, Risk Assessments, industry certifications, and other compliance programs.Create a sustainable, compliant IT environment to facilitate growth, including Bank Indonesia Regulation and frameworks (COBIT, ITIL, ISO 27001, PCI DSS, etc).Manage certifications for regulatory requirements. Manage Software Governance Initiatives and compliance with software licensing.Work independently with assigned IT resources to address deficiencies identified during Internal Audits, Regulatory Audits, etc.Interact with business groups to understand how IT systems are used to assess whether systems should be included within the scope of audits/exams.Proactively lead application teams through self-audit exercises and address deficiencies.Support the roll-out of Corporate, Capital and Bank initiatives. Manage governance/compliance communication and education of the IT Community to ensure compliance and risk-aware culture.Design, document and communicate IT controls and identify opportunities for more efficient and effective controls.Participate in the identification and implementation of tools that improve documentation, controllership, audit responses, and IT readiness.

    • IT Security
      • Dec 2011 - Jun 2012

      Responsible for gathering information necessary to maintain security and establish functioning external barriers such as firewalls and other security measures.Define, create and maintain the documentation for certification and accreditation of each information system in accordance with government requirements.Assess the impacts on system modifications and technological advances.Review systems in order to identify potential security weaknesses, recommend improvements to amend vulnerabilities, implement changes and document upgrades.

    • IT Business Analyst - Electronic Banking Support
      • Oct 2009 - Jan 2012

      Lead execution of IT Audits, Risk Assessments, industry certifications and other compliance programs.Create a sustainable, compliant IT environment to facilitate growth, including Bank Indonesia Regulation and frameworks (COBIT, ITIL, etc).Manage certifications for regulatory requirements.Manage Software Governance Initiatives and compliance to software licensing.Work independently with assigned IT resources to address deficiencies identified during Internal Audits, Regulatory Audits, etc.Interact with business groups to understand how IT systems are used in order to assess whether systems should be included within the scope of audits/exams.Proactively lead application teams through self-audit exercises and address deficienciesSupport the roll out of Corporate, Capital and Bank initiatives.Manage governance/compliance communication and education of the IT Community to ensure a compliance and risk aware culture.Design, document and communicate IT controls and identify opportunities for more efficient and effective controls.Participate in identification and implementation of tools that improve documentation, controllership, audit responses, and IT readiness.

    • Indonesia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Consultant (Pantarhai Technology)
      • Sep 2007 - Oct 2009

      Give IT consultancy services in:- Core Banking- Network & Infrastructure- Banking Surrounding Application- IT Security- IT Audit- Data Center- Business Process (Banking)- IT Review- IT Strategic Planning- IT Policy and Procedure- BCP- DRP- IT Vendor Selection- Capacity Planning- SDLC- Bank Indonesia regulation compliance for IT- etc. Give IT consultancy services in:- Core Banking- Network & Infrastructure- Banking Surrounding Application- IT Security- IT Audit- Data Center- Business Process (Banking)- IT Review- IT Strategic Planning- IT Policy and Procedure- BCP- DRP- IT Vendor Selection- Capacity Planning- SDLC- Bank Indonesia regulation compliance for IT- etc.

    • Indonesia
    • Financial Services
    • 200 - 300 Employee
    • Jasmen IT (Business Advisor Consultant (BAC) - IT)
      • Jun 2006 - Aug 2007

      - Give IT Consultancy for Microbanking System- Ensure Good Corporate Governance implementation- Migrating (old) core banking to Madani Microbanking System (MMS)- Implementing MMS - Give IT Consultancy for Microbanking System- Ensure Good Corporate Governance implementation- Migrating (old) core banking to Madani Microbanking System (MMS)- Implementing MMS

    • Network Administrator
      • Mar 2002 - Aug 2007

      Anything 'bout Network Administration Anything 'bout Network Administration

    • Technical Support & Maintenance
      • Jul 1997 - Aug 2007

      Give technical support & maintenance for :- Radio station (broadcasting application) (Cust. Delta FM, Trijaya FM)- On-Line CCTV appliance- PABX- WarTel (Warung Telekomunikasi)- Computer and peripherals- Network & Infrastructure- Digital Library Application- etc. Give technical support & maintenance for :- Radio station (broadcasting application) (Cust. Delta FM, Trijaya FM)- On-Line CCTV appliance- PABX- WarTel (Warung Telekomunikasi)- Computer and peripherals- Network & Infrastructure- Digital Library Application- etc.

Education

  • BSI Training Academy - Jakarta
    ISO 20000-1:2018 - IT Service Management
    2019 - 2019
  • Andalan Nusantara Teknologi (ANT)
    ISACA's CGIT (Certified in the Governance of Enterprise IT)
    2011 - 2011
  • Universitas Sam Ratulangi
    ST, Electrical Engineering, Computer System Engineering
    1996 - 2004
  • SMA Negeri 7 Manado
    Fisika (A1)
    1993 - 1996
  • SMP Negeri 1 Manado
    1990 - 1993
  • SD Laboratorium IKIP (Lab School) Manado
    1984 - 1990

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