Experience

The Brenda Strafford Foundation

• Canada
• Hospitals and Health Care
• 100 - 200 Employee

• Resident Accounts/Accounting Assistant

  • Jul 2014 - Present

  Key Responsibilities: - Review accounts on monthly basis to assess aging and pursue collection of funds. - Contact clients with past due accounts to formulate payment plans and discuss restructuring options. - Identify, research and resolve billing variances to maintain system accuracy and currency. - Produce, distribute and track more than 200 monthly invoices for Cambridge Manor. - Manage transactions up to $800,000 worth of transactions per month - Effectively communicate with clients about payment needs and kept updated, detailed and accurate ledgers. - Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. - Match purchase orders with invoices and recorded necessary information. - Support management by processing invoices and documents with consistent on-time delivery. - Verify timekeeping records and handle any discrepancies with employees. - Manage payroll data entry and processing for 300 employees to comply with predetermined company guidelines. Show less



College LaSalle

• Montreal

• Audio Visual Tehcnician (6 week contract)

  • Jan 2014 - Feb 2014

  - Provided customer service in Documentation Centre - Transfered video materials to various formats (DVD, USB key, etc.) - Set-up audio/visual equipment for presentations - Performed diagnostics on equipment and make repairs/adjustments - Provided customer service in Documentation Centre - Transfered video materials to various formats (DVD, USB key, etc.) - Set-up audio/visual equipment for presentations - Performed diagnostics on equipment and make repairs/adjustments



NCO Financial

• Montreal

• Collector

  • Jun 2013 - Dec 2013

  •Called and collected on overdue and current card holders in order to prevent/minimize losses •Provided customer service for incoming client calls •Provided thorough, efficient, and accurate account updates on computer files for each call made or received. •Counselled delinquent account debtors to assist in finding funds to meet debt obligations. •Provided feedback to management concerning possible problems or areas of improvement - Award for highest number of promises, month of August, in training team - Award for Highest Customer Satisfaction, month of September, for entire floor - Award for Highest Customer Satisfaction, month of October, for team Show less



Collège LaSalle - CILM

• Montreal, Canada Area

• ESL Teacher (Various contracts)

  • Sep 2011 - Apr 2012

  • Taught beginner through advanced level of English to small classes (4-12 students) and private students • Planned course work and evaluated students • Taught beginner through advanced level of English to small classes (4-12 students) and private students • Planned course work and evaluated students



Converlang

• Montreal

• English Language Instructor

  • Jan 2006 - Jul 2010

  • Taught beginner through advanced level of English at school and in business setting for privates and classes of 5-15 students • Structured classes and evaluated students • Taught beginner through advanced level of English at school and in business setting for privates and classes of 5-15 students • Structured classes and evaluated students



North Star Academy

• Research Services
• 1 - 100 Employee

• Teacher (4 month contract)

  • Sep 2008 - Jan 2009

  • Taught basic instrumental performance, theory, history, and music appreciation • Developed program outlines, course structure, exams and classes for 4 groups of 15 students (Secondary I-III) • Purchased all musical instruments for the school • Taught basic instrumental performance, theory, history, and music appreciation • Developed program outlines, course structure, exams and classes for 4 groups of 15 students (Secondary I-III) • Purchased all musical instruments for the school



Lindsay Place High School

• Montreal, Canada Area

• Tuba specialist

  • 2007 - 2009

  • Taught instrumental techniques in private and group lessons • Taught instrumental techniques in private and group lessons



Rosemount High School

• Montreal, Canada Area

• Tuba Specialist

  • Mar 2006 - Aug 2008

  • Taught instrumental techniques in private and group lessons • Taught instrumental techniques in private and group lessons



University of Lethbridge

• Guest Lecturer and Performer

  • Sep 2005 - Sep 2005

  • Performed, coached, and lectured to 100 students as part of University guest artist series • Performed, coached, and lectured to 100 students as part of University guest artist series



Japanese Exchange and Teaching Program (JET)

• Saga, Japan

• Assistant English Teacher

  • Jul 2003 - Aug 2005

  • Taught beginner English to classes of 15-30 students • Liaised with International community and provided grass-roots Internationalization experiences • Taught beginner English to classes of 15-30 students • Liaised with International community and provided grass-roots Internationalization experiences